Personal information provided to airlines

Junlong made this Official Information request to Ministry of Business, Innovation & Employment

The request was successful.

From: Junlong

Dear Ministry of Business, Innovation & Employment,

I'm inquiring about what personal information will NZ government provide to the global airlines system to check if a person is eligible to enter New Zealand. For example, if someone has NZ citizenship endorsement on his foreign passport and he's travelling back to NZ from that foreign country with the foreign passport, when he's checking in the flight, would airlines know the person is an NZ citizen or can only see he's eligible to enter NZ?

I'm not sure if INZ is the right channel for this enquiry, but it would be very appreciated if you could direct me to the appropriate government department.

Yours faithfully,

Junlong

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From: INZ OIAs
Ministry of Business, Innovation & Employment


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Kia ora Junlong

 

Thank you for your email of 24 March 2024 requesting information as below.

 

" I'm inquiring about what personal information will NZ government provide
to the global airlines system to check if a person is eligible to enter
New Zealand. For example, if someone has NZ citizenship endorsement on his
foreign passport and he's travelling back to NZ from that foreign country
with the foreign passport, when he's checking in the flight, would
airlines know the person is an NZ citizen or can only see he's eligible to
enter NZ?"

 

Our Response:

 

During check-in at the airport, if the individual holds an endorsement in
their foreign passport, the check-in system will give the airline an ‘OK
to Board’ response and they would be able to issue a boarding pass. The
airline cannot see any visa type or endorsement via the check-in system.

If the individual does not hold an endorsement and is not travelling on
their New Zealand passport the airline will get a ‘deny board’ response at
check-in and this will result in the airline having to make a call to
Immigration New Zealand’s Immigration Border Operations (IBO) team. IBO
would speak with the individual about getting an endorsement and there may
be situations where IBO may have to mention to the airline that the
individual is a New Zealand Citizen. However, this would be assessed on a
case by case basis. IBO is able to give the airline an override which
would allow the individual to board the flight.

 

Thank you once again for writing to Ministry of Business, Innovation and
Employment. If you wish to discuss any aspect of your request or this
response, please contact [1][email address].

 

 

Ngâ mihi,

Miny

Ministerial Services Team,

Associate Deputy Secretary Branch, Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

 

NZBN 9429000106078

 

 

 

References

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1. mailto:[email address]

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