Operational Manual

Immigration Lawyers New Zealand made this Official Information request to Ministry of Business, Innovation & Employment

The request was refused by Ministry of Business, Innovation & Employment.

From: Immigration Lawyers New Zealand

Dear Ministry of Business, Innovation & Employment,

Immigration New Zealand used to publish downloadable links to the operational manual in PDF format.

It appears they have removed the links and now only provide the "online version".

I hereby requeste the operational manual in PDF form for each of below topics.
- Administration
- Residence
- Temporary entry class visa
- Transit visa
- Border Entry
- Compliance
- Refugee and protection
- Appendices

Yours faithfully,

Immigration Lawyers New Zealand
https://www.immigration-lawyers.co.nz/

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: DOIA 2324-1161
 
Kia ora
 
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 27 November 2023 requesting under the Official
Information Act 1982 (the Act), the following:
 
I hereby request the operational manual in PDF form for each of below
topics.
- Administration
- Residence
- Temporary entry class visa
- Transit visa
- Border Entry
- Compliance
- Refugee and protection
- Appendices
 
Please note that the days from 25 December 2023 to 15 January 2024
(inclusive) are defined as non- working days in the Act and are not
counted in the calculation for the response due date. This will affect the
time period for responding to your request.
 
We will endeavour to respond to your request as soon as possible, and no
later than 16 January 2024, being 20 working days after the day your
request was received. If we are unable to respond to your request by then,
we will notify you of an extension of that timeframe.  If you have any
enquiries regarding your request feel free to contact us via email to
[1][MBIE request email].
 
 
Ngâ mihi
Nick Ross (he/him)
TEAM LEADER – MINISTERIAL SERVICES BUSINESS ADVISORY
Strategy, Performance & Operations | Communications, Design & Ministerial
Services | Corporate Services, Finance & Enablement
Ministry of Business, Innovation & Employment
 
I work a four-day week, Monday to Thursday
 
 
 
-----Original Message-----
From: Immigration Lawyers New Zealand
<[FYI request #24878 email]>
Sent: Monday, 27 November 2023 10:13 am
To: *OIA <[email address]>
Subject: Official Information request - Operational Manual
 
Dear Ministry of Business, Innovation & Employment,
 
Immigration New Zealand used to publish downloadable links to the
operational manual in PDF format.
 
It appears they have removed the links and now only provide the "online
version".
 
I hereby requeste the operational manual in PDF form for each of below
topics.
- Administration
- Residence
- Temporary entry class visa
- Transit visa
- Border Entry
- Compliance
- Refugee and protection
- Appendices
 
Yours faithfully,
 
Immigration Lawyers New Zealand
[2]https://aus01.safelinks.protection.outlo...
 
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to Ministry of Business, Innovation &amp; Employment? If so, please
contact us using this form:
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Disclaimer: This message and any reply that you make will be published on
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From: INZ OIAs
Ministry of Business, Innovation & Employment


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Attachment DOIA 2324 1161 Immigration Lawyers New Zealand Response Letter.pdf
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Kia ora Immigration Lawyers New Zealand,

 

Please find attached the response to your Official Information Act
request.

 

Nāku noa, nā

 

Izla

 

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

 

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From: Immigration Lawyers New Zealand

Dear INZ OIAs,

My understanding is that INZ maintains a Microsoft Word version of the immigration instructions and all they have to do really is to print the documents as PDF.

The practice of making available the immigration operational manual in PDF format has continued for at least for 13 years, as I still have my 2010 version, and as far as I can ascertain, the downloadable links were live at least until March 2023.

To that end I would like to request the following information:

1. What was the standard operating procedure for publishing the manual in PDF, prior to making the decision to stop providing the manual in PDF files. I do not believe that an officer would have been required to convert each page of the online version to PDF. All PDF versions in my possession show that they were converted from Microsoft Word documents. Further, each PDF files have a table of contents that have clickable links allowing me to jump to the relevant heading when clicked - which would not be possible if the online version was converted to PDF.

2. Which department was responsible for publishing the manual in PDF?

3. What was the frequency of the production (update) and publication of the manual in PDF for each year for the last five years (excluding Internal Amendment Circulars, Policy Amendment Circulars, VisaPaks)

4. Who was involved in the decision making process for deciding to stop producing the manual in PDF files?

5. What did the decision making process involve? Please provide relevant information, documents, communication records, etc.

6. Was there a cost benefit analysis? If so, please provide relevant details.

Yours sincerely,

Immigration Lawyers New Zealand
https://www.immigration-lawyers.co.nz

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From: Ministerial Services
Ministry of Business, Innovation & Employment


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Ref: DOIA 2324-1325

 

Kia ora Immigration Lawyers New Zealand,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 14 December 2023 requesting under the Official
Information Act 1982 (the Act), the following:

 

‘My understanding is that INZ maintains a Microsoft Word version of the
immigration instructions and all they have to do really is to print the
documents as PDF. The practice of making available the immigration
operational manual in PDF format has continued for at least for 13 years,
as I still have my 2010 version, and as far as I can ascertain, the
downloadable links were live at least until March 2023. To that end I
would like to request the following information: 1. What was the standard
operating procedure for publishing the manual in PDF, prior to making the
decision to stop providing the manual in PDF files. I do not believe that
an officer would have been required to convert each page of the online
version to PDF. All PDF versions in my possession show that they were
converted from Microsoft Word documents. Further, each PDF files have a
table of contents that have clickable links allowing me to jump to the
relevant heading when clicked - which would not be possible if the online
version was converted to PDF. 2. Which department was responsible for
publishing the manual in PDF? 3. What was the frequency of the production
(update) and publication of the manual in PDF for each year for the last
five years (excluding Internal Amendment Circulars, Policy Amendment
Circulars, VisaPaks) 4. Who was involved in the decision making process
for deciding to stop producing the manual in PDF files? 5. What did the
decision making process involve? Please provide relevant information,
documents, communication records, etc. 6. Was there a cost benefit
analysis? If so, please provide relevant details.’

 

Please note that the days from 25 December 2023 to 15 January 2024
(inclusive) are defined as non- working days in the Act and are not
counted in the calculation for the response due date. This may affect the
time period for responding to your request.

 

We will endeavour to respond to your request as soon as possible, and no
later than 2 February 2024, being 20 working days after the day your
request was received. If we are unable to respond to your request by then,
we will notify you of an extension of that timeframe. If you have any
enquiries regarding your request feel free to contact us via email to
[1][MBIE request email].

 

 

Nâku noa, nâ

Ministerial Services

 

Corporate Services, Finance & Enablement

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington 6011 | PO Box 1473 Wellington 6140

 

 

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From: INZ OIAs
Ministry of Business, Innovation & Employment


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Attachment DOIA 2324 1325 Immigration Lawyers New Zealand Response FINAL 2 2 2024.pdf
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Attachment Immigration Lawyers Appendix A Redacted.pdf
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Kia ora

 

Please find attached the response to your Official Information Act
request.

 

Ngā mihi,

Beth

 

Ministerial Services

Associate Deputy Secretary Immigration Branch, Immigration New Zealand

Ministry of Business, Innovation & Employment

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

NZBN 9429000106078

 

 

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