Request for Access to Incident Report under the Official Information Act

Irene M. made this Official Information request to Fire and Emergency New Zealand

The request was refused by Fire and Emergency New Zealand.

From: Irene M.

Dear Fire and Emergency New Zealand,

I hope this message finds you well.

I am writing to request access to the full incident report and call logs related to an emergency incident with the reference number "F3824719." This incident occurred in the area where I reside, and I observed emergency response vehicles, including ambulances Given my proximity to the incident, I am keen to understand the details of what transpired.

As a concerned resident of Takapuna, I believe that having access to the incident report and call logs will help me gain a better understanding of the events that occurred during the incident and contribute to my knowledge of emergency response procedures in our community.

In accordance with the Official Information Act 1982, I kindly request that you provide me with the following information:

1. The full incident report for incident reference number "F3824719" including all details related to the incident, actions taken by emergency responders, and any relevant documentation.

2. Call logs or records related to incident reference number "F3824719," including information on emergency calls, dispatch times, and responses.

I understand that certain portions of the report may be redacted or withheld to protect the privacy of individuals involved or for other legitimate reasons. However, I request that you provide as much information as possible within the bounds of the law.

I would appreciate it if you could acknowledge receipt of this request promptly and provide an estimated timeline for when I can expect to receive the requested information. If my request is denied or if there are any reasons for delay, please provide a written explanation as required by the Official Information Act.

Thank you for your attention to this matter. I look forward to your response and appreciate your cooperation in providing access to the requested incident report and call logs.

Yours faithfully,

Irene M.

Link to this

From: Official Information Requests
Fire and Emergency New Zealand

Tēnā koe Irene M  
I am writing to acknowledge receipt of your information request, dated 23
September 2023.   

We will respond to your request as soon as possible, and no later than 20
working days after it was received. If we cannot respond to your request
by then, we will notify you of an extension of that timeframe. We may need
to contact you if we need to clarify your request.
The information you have requested may contain the names and contact
details of our staff or volunteers. Please let us know whether you require
these names and contact details. We may need to consult our people before
deciding whether we can release this information, and this may take a bit
more time. If we do not hear from you, we will assume that you do not
require their names and contact details.


Nāku noa, nā

Official Information Team


show quoted sections

Link to this

From: McCook-Weir, Julia
Fire and Emergency New Zealand

Attachment image001.png
17K Download

Attachment Response OIA 12101.pdf
321K Download View as HTML

Attachment F3824719 Redacted.pdf
107K Download View as HTML


Kia ora


Attached is the response to your information request.


Nāku noa, nā,


Information Requests Team


National Headquarters, Level 7, Spark Building, Willis Street, Wellington

PO Box 2133, Wellington 6140



[1][FENZ request email]





show quoted sections

Link to this

Things to do with this request

Fire and Emergency New Zealand only: