Tçnâ koe Kaizu,

 

Thank you for your query.

It may be helpful for me to explain that allocating applications to a
citizenship trained Life and Identity Support Officer (LISO) can include
an application being allocated for full-assessment, or can mean having the
application allocated to a LISO completing initial checks on the
application, e.g., that the correct documentation has been supplied,
before it is returned to the workstream to wait for full assessment.
Allocated to a LISO status is therefore not a measure that indicates to an
applicant when their application will be fully assessed against the
citizenship criteria.

I’m advised that the pre-assessment process has caused the previous linear
application flow to be more fluid, causing statuses, particularly
“Unassigned” and “Processing”, to fluctuate month to month. System
limitations constrain how we currently collect this information, however,
the Department is exploring ways to improve this. The data sets you have
referenced were correct at the date of collation, within the current
system limitations of reporting.

I trust that this answers your questions.

Nâku noa, nâ

 

Micheala Ngaia [1](ia/she/her)| Official Correspondence Manager
Te Pâhekoheko, Kâwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs
[2]www.dia.govt.nz

 

 

References

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1. https://www.publicservice.govt.nz/our-wo...
2. http://www.dia.govt.nz/