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Citizenship processing timeline

Mr ED Hirsche made this Official Information request to Department of Internal Affairs

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From: Mr ED Hirsche

Dear Department of Internal Affairs,

I have been watching the data on your website about the unallocated backlog of citizenship applications by month. I note that the rate of change has substantially decreased in the last few months with many fewer unallocated applications being processed.

Please provide any information you have to explain that. Was it due to rising numbers of applications? Decreasing staff capacity? Other reasons?

Thank you

Mr ED Hirsche

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From: OIA
Department of Internal Affairs

Tçnâ koe Ed,

Thank you for your OIA request to the Department of Internal Affairs (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days.  The 20th working day is 20 January 2023.

This date takes into account the annual legislative closedown period of public service OIA processing, which spans 24 December to 15 January inclusive.

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website.  If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Nâku, nâ

Michelle Reed (she/her)  
Kaitohutohu Ârahi, te Ture Pârongo Ôkawa | Lead Advisor Official Correspondence 
Te Urûngi | Organisational Strategy & Performance
Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |  www.dia.govt.nz

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From: SDO Official Correspondence
Department of Internal Affairs

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Attachment OIA 2223 0442 Ed Hirsche Response.pdf
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Attachment Appendix A.pdf
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Tēnā koe Ed,


Please see attached for the response to your Official Information Act 1982


Ngā mihi,


Vi Saena| Official Correspondence Advisor
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and

Te Tari Taiwhenua  The Department of Internal Affairs
7 Waterloo Quay, Wellington




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From: Mr ED Hirsche

Dear Vi,

Thank you for your helpful reply.

I have a follow up question. I would appreciate that you treat this as part of the same request - and so share the information quicker than 20 days - but, if you are unable to do so, please treat this as a fresh request.

In your correspondence with me, you refer to the 'mix' of applications received each month, with some applications being quick, some of them being not so quick. I assume you have some scheme to categorise or triage incoming applications into their levels of difficulty and/or effort required. Please provide me a breakdown of the number of applications received *by each category* for each month you previously provided. If the names of the categories might not be obvious to an outsider, please also provide a common-sense description of each category.

Thank you.

Mr ED Hirsch

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From: Mr ED Hirsche

Dear all

Can you confirm you received my follow up request of a couple of days ago?

Yours sincerely,

Mr ED Hirsch

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