Kia Ora,
I am writing in response to your correspondence requesting the following
information:
1. In order to give effect to a valid delivery, must a physical address
have a letterbox, or will an article be rendered ‘undelivered’ if no other
means of lawful delivery is to be affected?

2. It is known that a postal operator must return an undelivered article
to a sender if that sender is known to the operator. If a postal article
originates from a NZ Government department/agency/body and is intended to
be delivered to an addressee via NZ Postal services, does NZ Post record
the particulars of the originator?

3. Most NZ Government bodies bear their name, logo, mark, or design that
is printed on postal articles and that uniquely identifies that body when
despatching articles for delivery. Which bodies are historically in the
habit of not bearing their name, logo, mark, or design on articles?

4. Are some articles e.g. notices, considered incomplete until delivery of
the instrument in order to give effect thereto?

5. In the event that an article is undelivered, how does NZ Post or its
postal operators make determinations on locating and transferring
undelivered articles to a person considered to be authorised to receive an
addressee’s articles i.e. who, if not authorised by the addressee, may be
considered by NZ Post as authorised? 

6. The name "NZ Post" is the intellectual property of the Crown. When an
article is sent by NZ Post to a named addressee e.g. “John Doe”, to whom
does that name John Doe belong i.e. who is the owner of the addressee's
name used by NZ Post to identify the addressee?

7. What formal arrangement does NZ Post have with the Universal Postal
Union?

Where applicable, links to information will be most helpful.
Please be advised we are treating this as a request for information under
the Official Information Act 1982.
This email is to acknowledge that this correspondence was received by New
Zealand Post on 23 June 2023. and to advise that in accordance with the
act a response to this request will be provided no later than 24 July
2023.
Ngâ mihi,
OIA Officer
NZ Post

This email with any attachment is confidential and may be subject to legal
privilege.

If it is not intended for you please reply immediately, destroy it and do
not copy, disclose or use it in any way.

--------------------------------------------------------------------------

From: Requestor <[FOI #23239 email]>
Sent: Friday, 23 June 2023 2:38 pm
To: Oia Officer <[email address]>
Subject: Official Information request - NZ Postal Service
 
TO: New Zealand Post Limited,

1. In order to give effect to a valid delivery, must a physical address
have a letterbox or will an article be rendered ‘undelivered’ if no other
means of lawful delivery is to be effected?

2. It is known that a postal operator must return an undelivered article
to a sender if that sender is known to the operator. If a postal article
originates from a NZ Government department/agency/body and is intended to
be delivered to an addressee via NZ Postal services, does NZ Post record
the particulars of the originator?

3. Most NZ Government bodies bear their name, logo, mark, or design that
is printed on postal articles and that uniquely identifies that body when
despatching articles for delivery. Which bodies are historically in the
habit of not bearing their name, logo, mark, or design on articles?

4. Are some articles eg. notices, considered incomplete until delivery of
the instrument in order to give effect thereto?

5. In the event that an article is undelivered, how does NZ Post or its
postal operators make determinations on locating and transferring
undelivered articles to a person considered to be authorised to receive an
addressee’s articles i.e. who, if not authorised by the addressee, may be
considered by NZ Post as authorised? 

6. The name "NZ Post" is the intellectual property of the Crown. When an
article is sent by NZ Post to a named addressee eg. “John Doe”, to whom
does that name John Doe belong i.e. who is the owner of the addressee's
name used by NZ Post to identify the addressee?

7. What formal arrangement does NZ Post have with the Universal Postal
Union?

Where applicable, links to information will be most helpful.

Regards,

Requestor

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #23239 email]

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requests to New Zealand Post Limited? If so, please contact us using this
form:
[1]https://urldefense.com/v3/__https://fyi....

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If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

This email with any attachments is confidential and may be subject to
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References

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hide quoted sections

Kia ora

 

Further to your request under the Official Information Act, please find
below our responses to your questions.

 

 1. In order to give effect to a valid delivery, must a physical address
have a letterbox, or will an article be rendered ‘undelivered’ if no
other means of lawful delivery is to be affected?

The requirement to have an appropriately positioned mailbox that clearly
displays the street number and, where appropriate, the flat or apartment
number, is set out in Section 3 of the [1]Postal Users Guide. If it is not
suitable for you to have a mailbox, you can instead use our PO Box
service. If you live in an area that is serviced by our Rural Delivery
service, you must have registered for this service.

2. It is known that a postal operator must return an undelivered article
to a sender if that sender is known to the operator. If a postal article
originates from a NZ Government department/agency/body and is intended to
be delivered to an addressee via NZ Postal services, does NZ Post record
the particulars of the originator?

No, we don’t record the particulars of originators. We can only return
undeliverable articles if the item has a sender address on the envelope or
we are entitled to open the item to find a sender address. For this
reason, we require bulk senders to include a sender address on the outside
of their items as part of our addressing rules.

3. Most NZ Government bodies bear their name, logo, mark, or design that
is printed on postal articles and that uniquely identifies that body when
despatching articles for delivery. Which bodies are historically in the
habit of not bearing their name, logo, mark, or design on articles?

Other than making sure senders comply with our addressing rules, we have
no interest in or records of the other logos or marks senders use on their
envelopes.

4. Are some articles e.g. notices, considered incomplete until delivery of
the instrument in order to give effect thereto?

This will depend on the notice itself and the rules governing it, and is
therefore not within NZ Post’s purview to answer.

5. In the event that an article is undelivered, how does NZ Post or its
postal operators make determinations on locating and transferring
undelivered articles to a person considered to be authorised to receive an
addressee’s articles i.e. who, if not authorised by the addressee, may be
considered by NZ Post as authorised? 

The process we follow when mail is undeliverable is set out on our website
here:
[2]https://www.nzpost.co.nz/personal/receiv....

6. The name "NZ Post" is the intellectual property of the Crown. When an
article is sent by NZ Post to a named addressee e.g. “John Doe”, to whom
does that name John Doe belong i.e. who is the owner of the addressee's
name used by NZ Post to identify the addressee?

NZ Post merely uses the name and address provided by the sender to deliver
the item. We are not concerned with nor experts on ownership of names.

7. What formal arrangement does NZ Post have with the Universal Postal
Union?

In accordance with section 48 of the [3]Postal Services Act 1998, NZ Post
is the representative of New Zealand at the Universal Postal Union and the
Asian Pacific Postal Union. As such, and in accordance with section 49 of
the Postal Services Act 1998, NZ Post complies with New Zealand’s
obligations as a member of the Universal Postal Union and of the Asian
Pacific Postal Union; and pays to the Universal Postal Union and the Asian
Pacific Postal Union any fees, charges, and other payments that New
Zealand is required to pay because of New Zealand’s membership of the
Universal Postal Union or, as the case requires, the Asian Pacific Postal
Union, including (without limitation) any mandatory charges prescribed by
the Universal Postal Union or, as the case requires, the Asian Pacific
Postal Union.

 

Ngâ mihi

 

OIA Officer

 
nzpost.co.nz

 
[4][IMG]
 

 

This email with any attachment is confidential and may be subject to legal
privilege.

If it is not intended for you please reply immediately, destroy it and do
not copy, disclose or use it in any way.

 

 

From: Oia Officer <[email address]>
Sent: Tuesday, 4 July 2023 8:09 PM
To: Requestor <[FOI #23239 email]>
Subject: Re: Official Information request - NZ Postal Service

 

 

Kia Ora,

 

I am writing in response to your correspondence requesting the following
information:

1. In order to give effect to a valid delivery, must a physical address
have a letterbox, or will an article be rendered ‘undelivered’ if no other
means of lawful delivery is to be affected?

2. It is known that a postal operator must return an undelivered article
to a sender if that sender is known to the operator. If a postal article
originates from a NZ Government department/agency/body and is intended to
be delivered to an addressee via NZ Postal services, does NZ Post record
the particulars of the originator?

3. Most NZ Government bodies bear their name, logo, mark, or design that
is printed on postal articles and that uniquely identifies that body when
despatching articles for delivery. Which bodies are historically in the
habit of not bearing their name, logo, mark, or design on articles?

4. Are some articles e.g. notices, considered incomplete until delivery of
the instrument in order to give effect thereto?

5. In the event that an article is undelivered, how does NZ Post or its
postal operators make determinations on locating and transferring
undelivered articles to a person considered to be authorised to receive an
addressee’s articles i.e. who, if not authorised by the addressee, may be
considered by NZ Post as authorised? 

6. The name "NZ Post" is the intellectual property of the Crown. When an
article is sent by NZ Post to a named addressee e.g. “John Doe”, to whom
does that name John Doe belong i.e. who is the owner of the addressee's
name used by NZ Post to identify the addressee?

7. What formal arrangement does NZ Post have with the Universal Postal
Union?

Where applicable, links to information will be most helpful.

Please be advised we are treating this as a request for information under
the Official Information Act 1982.

This email is to acknowledge that this correspondence was received by New
Zealand Post on 23 June 2023. and to advise that in accordance with the
act a response to this request will be provided no later than 24 July
2023.

 

Ngâ mihi,

OIA Officer

NZ Post

 

This email with any attachment is confidential and may be subject to legal
privilege.

If it is not intended for you please reply immediately, destroy it and do
not copy, disclose or use it in any way.

------------------------------------------------------------------------

From: Requestor <[5][FOI #23239 email]>
Sent: Friday, 23 June 2023 2:38 pm
To: Oia Officer <[6][email address]>
Subject: Official Information request - NZ Postal Service

 

TO: New Zealand Post Limited,

1. In order to give effect to a valid delivery, must a physical address
have a letterbox or will an article be rendered ‘undelivered’ if no other
means of lawful delivery is to be effected?

2. It is known that a postal operator must return an undelivered article
to a sender if that sender is known to the operator. If a postal article
originates from a NZ Government department/agency/body and is intended to
be delivered to an addressee via NZ Postal services, does NZ Post record
the particulars of the originator?

3. Most NZ Government bodies bear their name, logo, mark, or design that
is printed on postal articles and that uniquely identifies that body when
despatching articles for delivery. Which bodies are historically in the
habit of not bearing their name, logo, mark, or design on articles?

4. Are some articles eg. notices, considered incomplete until delivery of
the instrument in order to give effect thereto?

5. In the event that an article is undelivered, how does NZ Post or its
postal operators make determinations on locating and transferring
undelivered articles to a person considered to be authorised to receive an
addressee’s articles i.e. who, if not authorised by the addressee, may be
considered by NZ Post as authorised? 

6. The name "NZ Post" is the intellectual property of the Crown. When an
article is sent by NZ Post to a named addressee eg. “John Doe”, to whom
does that name John Doe belong i.e. who is the owner of the addressee's
name used by NZ Post to identify the addressee?

7. What formal arrangement does NZ Post have with the Universal Postal
Union?

Where applicable, links to information will be most helpful.

Regards,

Requestor

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[7][FOI #23239 email]

Is [8][New Zealand Post request email] the wrong address for Official Information
requests to New Zealand Post Limited? If so, please contact us using this
form:
[9]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

This email with any attachments is confidential and may be subject to
legal privilege. If it is not intended for you please reply immediately,
destroy it and do not copy, disclose or use it in any way.

References

Visible links
1. https://www.nzpost.co.nz/sites/nz/files/...
2. https://www.nzpost.co.nz/personal/receiv...
3. https://www.legislation.govt.nz/act/publ...
4. https://www.nzpost.co.nz/
5. mailto:[FOI #23239 email]
6. mailto:[email address]
7. mailto:[FOI #23239 email]
8. mailto:[New Zealand Post request email]
9. https://urldefense.com/v3/__https:/fyi.o...
10. https://urldefense.com/v3/__https:/fyi.o...

hide quoted sections

Hi,

Thanks for your email. In regards to your follow up queries please find below our response.

Q1 - Yes, the item would treated as undeliverable and returned to sender.

Q5 - If no one is authorised by the addressee, the item will be treated as undeliverable, and returned to sender.

Kind regards

OIA Officer

NZ Post

-----Original Message-----
From: Requestor <[FOI #23239 email]>
Sent: Friday, 21 July 2023 8:50 AM
To: Oia Officer <[email address]>
Subject: RE: Official Information request - NZ Postal Service

TO: Oia Officer,

Thank you for your response.

Most of the answers are satisfactory and some are not, which require further clarification as follows:
Answer 1 did not address the point on effecting a valid delivery by means of a letterbox.
Question 1 simplified: If an intended addressee displays no letterbox nor has a PO Box, nor wishes to have either, would all intended articles be rendered ‘undelivered’?

Your answer to question 5 has also necessitated clarification:

Section 2(3) of the Postal Services Act 1998 provides:
A postal article is taken to be delivered to the addressee when it is delivered by a postal operator at the addressee’s house or office, or into the addressee’s letterbox or rural delivery box, or into the proper private box at a postal outlet, or to the addressee’s employee or agent OR OTHER PERSON CONSIDERED TO BE AUTHORISED TO RECEIVE THE ARTICLE, or according to the usual manner of delivering postal articles to the addressee.

Again, who, if not authorised by the addressee, may be considered by NZ Post as authorised to receive articles?

Looking forward to your reply.

Regards,

Requestor

-----Original Message-----

Kia ora

Further to your request under the Official Information Act, please find below our responses to your questions.

1. In order to give effect to a valid delivery, must a physical address have a letterbox, or will an article be rendered ‘undelivered’ if no other means of lawful delivery is to be affected?

The requirement to have an appropriately positioned mailbox that clearly displays the street number and, where appropriate, the flat or apartment number, is set out in Section 3 of the [1]Postal Users Guide. If it is not suitable for you to have a mailbox, you can instead use our PO Box service. If you live in an area that is serviced by our Rural Delivery service, you must have registered for this service.

2. It is known that a postal operator must return an undelivered article to a sender if that sender is known to the operator. If a postal article originates from a NZ Government department/agency/body and is intended to be delivered to an addressee via NZ Postal services, does NZ Post record the particulars of the originator?

No, we don’t record the particulars of originators. We can only return undeliverable articles if the item has a sender address on the envelope or we are entitled to open the item to find a sender address. For this reason, we require bulk senders to include a sender address on the outside of their items as part of our addressing rules.

3. Most NZ Government bodies bear their name, logo, mark, or design that is printed on postal articles and that uniquely identifies that body when despatching articles for delivery. Which bodies are historically in the habit of not bearing their name, logo, mark, or design on articles?

Other than making sure senders comply with our addressing rules, we have no interest in or records of the other logos or marks senders use on their envelopes.

4. Are some articles e.g. notices, considered incomplete until delivery of the instrument in order to give effect thereto?

This will depend on the notice itself and the rules governing it, and is therefore not within NZ Post’s purview to answer.

5. In the event that an article is undelivered, how does NZ Post or its postal operators make determinations on locating and transferring undelivered articles to a person considered to be authorised to receive an addressee’s articles i.e. who, if not authorised by the addressee, may be considered by NZ Post as authorised?

The process we follow when mail is undeliverable is set out on our website
here:
[2]https://www.nzpost.co.nz/personal/receiv....

6. The name "NZ Post" is the intellectual property of the Crown. When an article is sent by NZ Post to a named addressee e.g. “John Doe”, to whom does that name John Doe belong i.e. who is the owner of the addressee's name used by NZ Post to identify the addressee?

NZ Post merely uses the name and address provided by the sender to deliver the item. We are not concerned with nor experts on ownership of names.

7. What formal arrangement does NZ Post have with the Universal Postal Union?

In accordance with section 48 of the [3]Postal Services Act 1998, NZ Post is the representative of New Zealand at the Universal Postal Union and the Asian Pacific Postal Union. As such, and in accordance with section 49 of the Postal Services Act 1998, NZ Post complies with New Zealand’s obligations as a member of the Universal Postal Union and of the Asian Pacific Postal Union; and pays to the Universal Postal Union and the Asian Pacific Postal Union any fees, charges, and other payments that New Zealand is required to pay because of New Zealand’s membership of the Universal Postal Union or, as the case requires, the Asian Pacific Postal Union, including (without limitation) any mandatory charges prescribed by the Universal Postal Union or, as the case requires, the Asian Pacific Postal Union.

Ngâ mihi

OIA Officer

nzpost.co.nz

[4][IMG]

This email with any attachment is confidential and may be subject to legal privilege.

If it is not intended for you please reply immediately, destroy it and do not copy, disclose or use it in any way.

From: Oia Officer <[email address]>
Sent: Tuesday, 4 July 2023 8:09 PM
To: Requestor <[FOI #23239 email]>
Subject: Re: Official Information request - NZ Postal Service

Kia Ora,

I am writing in response to your correspondence requesting the following
information:

1. In order to give effect to a valid delivery, must a physical address have a letterbox, or will an article be rendered ‘undelivered’ if no other means of lawful delivery is to be affected?

2. It is known that a postal operator must return an undelivered article to a sender if that sender is known to the operator. If a postal article originates from a NZ Government department/agency/body and is intended to be delivered to an addressee via NZ Postal services, does NZ Post record the particulars of the originator?

3. Most NZ Government bodies bear their name, logo, mark, or design that is printed on postal articles and that uniquely identifies that body when despatching articles for delivery. Which bodies are historically in the habit of not bearing their name, logo, mark, or design on articles?

4. Are some articles e.g. notices, considered incomplete until delivery of the instrument in order to give effect thereto?

5. In the event that an article is undelivered, how does NZ Post or its postal operators make determinations on locating and transferring undelivered articles to a person considered to be authorised to receive an addressee’s articles i.e. who, if not authorised by the addressee, may be considered by NZ Post as authorised?

6. The name "NZ Post" is the intellectual property of the Crown. When an article is sent by NZ Post to a named addressee e.g. “John Doe”, to whom does that name John Doe belong i.e. who is the owner of the addressee's name used by NZ Post to identify the addressee?

7. What formal arrangement does NZ Post have with the Universal Postal Union?

Where applicable, links to information will be most helpful.

Please be advised we are treating this as a request for information under the Official Information Act 1982.

This email is to acknowledge that this correspondence was received by New Zealand Post on 23 June 2023. and to advise that in accordance with the act a response to this request will be provided no later than 24 July 2023.

Ngâ mihi,

OIA Officer

NZ Post

This email with any attachment is confidential and may be subject to legal privilege.

If it is not intended for you please reply immediately, destroy it and do not copy, disclose or use it in any way.

------------------------------------------------------------------------

From: Requestor <[5][FOI #23239 email]>
Sent: Friday, 23 June 2023 2:38 pm
To: Oia Officer <[6][email address]>
Subject: Official Information request - NZ Postal Service

TO: New Zealand Post Limited,

1. In order to give effect to a valid delivery, must a physical address have a letterbox or will an article be rendered ‘undelivered’ if no other means of lawful delivery is to be effected?

2. It is known that a postal operator must return an undelivered article to a sender if that sender is known to the operator. If a postal article originates from a NZ Government department/agency/body and is intended to be delivered to an addressee via NZ Postal services, does NZ Post record the particulars of the originator?

3. Most NZ Government bodies bear their name, logo, mark, or design that is printed on postal articles and that uniquely identifies that body when despatching articles for delivery. Which bodies are historically in the habit of not bearing their name, logo, mark, or design on articles?

4. Are some articles eg. notices, considered incomplete until delivery of the instrument in order to give effect thereto?

5. In the event that an article is undelivered, how does NZ Post or its postal operators make determinations on locating and transferring undelivered articles to a person considered to be authorised to receive an addressee’s articles i.e. who, if not authorised by the addressee, may be considered by NZ Post as authorised?

6. The name "NZ Post" is the intellectual property of the Crown. When an article is sent by NZ Post to a named addressee eg. “John Doe”, to whom does that name John Doe belong i.e. who is the owner of the addressee's name used by NZ Post to identify the addressee?

7. What formal arrangement does NZ Post have with the Universal Postal Union?

Where applicable, links to information will be most helpful.

Regards,

Requestor

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[7][FOI #23239 email]

Is [8][New Zealand Post request email] the wrong address for Official Information requests to New Zealand Post Limited? If so, please contact us using this
form:
[9]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
[10]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #23239 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

This email with any attachments is confidential and may be subject to legal privilege. If it is not intended for you please reply immediately, destroy it and do not copy, disclose or use it in any way.

hide quoted sections