Request for info on recent MMR texts and emails

Al made this Official Information request to Health New Zealand

The request was successful.

From: Al

Hi everyone,

Recently some people got a (long!) text or email encouraging them to get MMR doses if they had not to date.

I'd appreciate it if you could answer a few questions - I've listed them below to help the search as I'd like to include any documents in my request that might also answer these questions:

- Was this sent from Health NZ or the Ministry of Health? If not - can you please provide advice on who I should direct this request to instead?
And if you didn't send it - please confirm that there were no communications or documents in scope of this request at Health NZ in case there was discussion or engagement with Health NZ in order to send it.

- How was it decided that it should be sent - I'd like any emails or documents that clearly show who (the role and team) made the decision and what was the outcome that was expected?

- If so - how did you get people's email or phone number in order to send it - where was that stored and how was it originally collected?

- What permissions did you use to enable it to be sent - what did people agree to in order to get this?

- Was there any demographic information used in order to decided who to send it to? For instance gender/ethnicity/age/region etc?

- Was it only sent to people who you knew did not have any MMR doses - if so how did you know?

- How much did this cost if it was sent via text to people (it was quite long)

Finally if this is part of a wider communications for vaccination strategy are there any documents that describe or put this MMR text/email in context of that?

Thank you again for your help,

Al

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From: hnzOIA
Health New Zealand

Tēnā koe, 

 

Thank you for contacting Te Whatu Ora, Health NZ. This is an automatic
reply to confirm that we have received your email.  Depending on the
nature of your request you may not receive a response for up to 20 working
days.  We will try to respond to your query as quickly as possible.

s information that is identified to be of general public interest, the
response may also be published on our website. If we e response to your
OIA request, all personal information, including your name and contact
details will be removed.

 

Ngā mihi

 

Te Whatu Ora, Health NZ.

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From: hnzOIA
Health New Zealand


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Tēnā koe Al

Thank you for your email of 30 March 2023, asking for the following
information under the Official Information Act 1982 (the Act):

"Recently some people got a (long!) text or email encouraging them to get
MMR doses if they had not to date.
 
I'd appreciate it if you could answer a few questions - I've listed them
below to help the search as I'd like to include any documents in my
request that might also answer these questions:
 
Was this sent from Health NZ or the Ministry of Health? If not - can you
please provide advice on who I should direct this request to instead?
 
And if you didn't send it - please confirm that there were no
communications or documents in scope of this request at Health NZ in case
there was discussion or engagement with Health NZ in order to send it.
 
How was it decided that it should be sent - I'd like any emails or
documents that clearly show who (the role and team) made the decision and
what was the outcome that was expected?
 
If so - how did you get people's email or phone number in order to send it
- where was that stored and how was it originally collected?
 
What permissions did you use to enable it to be sent - what did people
agree to in order to get this?
 
Was there any demographic information used in order to decided who to send
it to? For instance gender/ethnicity/age/region etc?
 
Was it only sent to people who you knew did not have any MMR doses - if so
how did you know?
 
How much did this cost if it was sent via text to people (it was quite
long)
 
Finally if this is part of a wider communications for vaccination strategy
are there any documents that describe or put this MMR text/email in
context of that?"

 This email is to let you know that Te Whatu Ora needs more time to make a
decision on your request.

The Act requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision, to 31 May 2023. This extension is required because the the
volume of information is such that more time is necessary to make a
decision on your request are such that a proper response cannot reasonably
be made within the original time limit.

If you have any questions, please contact us at [1][Health New Zealand request email]

If you are not happy with this extension, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at www.ombudsman.parliament.nz or by phoning 0800 802 602.

Nāku iti noa, nā

Ministerial Services
 
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

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From: hnzOIA
Health New Zealand


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76K Download


Kia ora,
 
Thank you for your request under the Official Information Act 1982 (the
Act) for:

Recently some people got a (long!) text or email encouraging them to get
MMR doses if they had not to date. I'd appreciate it if you could answer a
few questions - I've listed them below to help the search as I'd like to
include any documents in my request that might also answer these
questions:

1. Was this sent from Health NZ or the Ministry of Health? If not - can
you, please provide advice on who I should direct this request to instead?

2. And if you didn't send it - please confirm that there were no
communications or documents in scope of this request at Health NZ in case
there was discussion or engagement with Health NZ in order to send it.

3. How was it decided that it should be sent - I'd like any emails or
documents that clearly show who (the role and team) made the decision and
what was the outcome that was expected?

4. If so - how did you get people's email or phone number in order to send
it where was that stored and how was it originally collected?

5. What permissions did you use to enable it to be sent - what did people
agree to in order to get this?

6. Was there any demographic information used in order to decided who to
send it to? For instance gender/ethnicity/age/region etc?

7. Was it only sent to people who you knew did not have any MMR doses - if
so how did you know?

8. How much did this cost if it was sent via text to people (it was quite
long)

9. Finally if this is part of a wider communications for vaccination
strategy are there any documents that describe or put this MMR text/email
in context of that?”

Pursuant to section 15(1)(a) of the Act, Te Whatu Ora, Health New Zealand
is writing to advise you that a decision has been made on your request;
however, it will take us some time to prepare the information for
release. 
 
We apologise for the delay, and endeavor to send you the information by 9
June 2023
 
Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602. 
 
Ngā mihi
 
Te Whatu Ora Ministerial Team
 
Ministerial Services
 
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

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mailto:[email address]

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From: hnzOIA
Health New Zealand


Attachment image.png
76K Download

Attachment OIA HNZ00015486 Response.pdf
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Attachment HNZ00015486 Appendix 3.pdf
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Attachment HNZ00015486 Appendix 2.pdf
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Attachment HNZ00015486 Appendix 1.pdf
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Kia ora Al, 
 
Thank you for your request for information on 30 March 2023. Please find
attached our response to your request.
 
If you have any questions, please get in touch at
[1][Health New Zealand request email].
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
Ngâ mihi,
 
Te Whatu Ora Ministerial Team
 
Ministerial Services
 
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

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1. mailto:[Health New Zealand request email]
2. file:///tmp/foiextract20230608-36-1al5fk#

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Athina Andonatou left an annotation ()

Thank you for taking the time to request this information. From the Mother of a child injured by the MMR injection she received in 1991.

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Things to do with this request

Anyone:
Health New Zealand only: