Credit card surcharges on rates payments

Max Shierlaw made this Official Information request to Hutt City Council

The request was successful.

From: Max Shierlaw

Dear Hutt City Council,

Please advise:

1. The amount of credit card surcharges imposed on rates payments by the Hutt City Council, or by any financial institution acting on behalf of the Hutt City Council, for the financial years 2020/21 and 2021/22.
2. All correspondence received from and sent to ratepayers during these two years about the level of credit charges surcharges imposed on rates payments (names and addresses of correspondents can be deleted for privacy purposes).
3. All internal communication about the level of credit card surcharges imposed on rates payments.

Yours faithfully,

Max Shierlaw

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From: Information Management Team
Hutt City Council

Tçnâ koe Max

REQUEST FOR INFORMATION - LOCAL GOVERNMENT OFFICIAL INFORMATION AND MEETINGS ACT 1987: ACKNOWLEDGEMENT OF REQUEST

I am writing to acknowledge receipt of your official information request dated 28 November 2022 for information regarding credit card surcharges imposed on rates payments made to the Hutt City Council.

We will endeavour to respond to your request as soon as possible and in any event no later than 20 working days after the day your request was received. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe. The dates between 20 December and 10 January are not considered to be working days under the Act.

Please note that our response to your information request may be published on Hutt City Council’s website.

If the information is no longer required, we would appreciate it if you could let us know.

Nâku noa, nâ

Susan Sales
Senior Advisor, Official Information

Hutt City Council, 30 Laings Road, Private Bag 31912, Lower Hutt 5040, New Zealand
W www.huttcity.govt.nz

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From: Information Management Team
Hutt City Council


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Morena Max

Thank you for your request of 28 November 2022, for official information relating to the credit card surcharge made for rates payments with Hutt City Council.

Information about the amount of the surcharge is available on Hutt City Council's public website. I refer you to the following link: https://hccpublicdocs.azurewebsites.net/...

All other correspondence that the Council has received from or sent to ratepayers since 2020/21 financial year, about this subject, is attached. Please note that some information has been withheld from this material under section 7(2)(a) of the Local Government Official Information and Meetings Act (LGOIMA) 1987, to protect the privacy of the individual involved.

You have asked for all internal communications about the level of this surcharge. This material will soon be available on our public website as part of a proactively-released response to another LGOIMA request.

Information that is currently, or soon to be, publicly available is not being provided to you in this response as the provisions of 17(d) of the LGOIMA apply.

You have the right to seek an investigation and review by the Ombudsman of this response. Information about how to make a complaint is available at www.ombudsman.parliament.nz or freephone 0800 802 602.

Please note that this letter may be published on the Council’s website.

Ngâ mihi
 
Susan Sales
Ringa Âwhina Tâhûhû ki Te Koromatua | Senior Advisor
Te Kaunihera o Te Awa Kairangi | Hutt City Council, 30 Laings Road, Private Bag 31912, Lower Hutt 5040, New Zealand
Paetukutuku: www.huttcity.govt.nz

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