Kia ora David,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated the 21^st of July 2022 relating to pedestrian crossing
improvements on Richmond Road near Westmoreland Street, Grey Lynn.

We hope to respond to your request as soon as possible, but not later than
the 18^th of August 2022, which is 20 working days after the day your
request was received. If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.

Your case is being managed by Cameron, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-598023-V8D2C6.

Ngâ mihi,

Peter | Customer Care Coordinator
Customer Care| Case Management
Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
P 09 355 3553
[1]www.at.govt.nz

 
 
------------------- Original Message -------------------
From: David Harton <[FOI #19985 email]>;
Received: Thu Jul 21 2022 19:26:56 GMT+1200 (New Zealand Standard Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>;
Subject: Official Information request - Altered Timing on Pedestrian
Crossing Richmond Rd

Dear Auckland Transport,

The timing for the pedestrian crossing on Richmond Rd, near Westmoreland Rd, has recently changed, extending the wait time for pedestrians even with no traffic.

The change disadvantages pedestrians. This also makes the crossing more dangerous for pedestrians, as few will wait for the lights to change when there is what seems to be a perfectly clear road. It will also anger motorists who may have to wait for lights when no one is crossing as pedestrians may have already crossed on the red man.

We note that many crossings in Auckland operate in the way this crossing used to operate, ie with no traffic, the lights turn orange for vehicles within seconds.

Please provide the following information:
- Please provide all correspondence (emails, memos, texts etc) regarding the requested change. This should include (but not be limited to) correspondence with third parties such as businesses and members of the public. Was input from pedestrians sought?
- Please provide any information as to the safety of the lights before the change. Were there any accidents or incidents? What were the incidents and the severity? And who was found to be to blame in each case?
- Please provide all reasons for making the change.
- Was pedestrian safety considered as part of the change?

Yours faithfully,
Dave Harton

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This is an Official Information request made via the FYI website.

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We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
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may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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Hi David,

Thank you for your feedback regarding the timings of the pedestrian
crossing on Richmond Rd between Westmoreland St West and Parawai Cres.

I have spoken with our business unit and from my understanding, on 21 June
2022, the sensor that detects westbound vehicle traffic at the pedestrian
crossing was damaged while roadworks were done in the area. This damage
resulted in the traffic light system operating differently from how it was
meant to.
This is including a longer pedestrian wait time and other behaviour
changes.

The traffic light system did alert Auckland Transport (AT) to the damaged
sensor and a contractor has been scheduled to repair or replace the
sensor. At this stage, this job is in the queue for the contractors to
complete.

In the meantime, the business unit has changed the operation of the
pedestrian crossing to minimise the delay for pedestrians.

Because of this, Auckland Transport does not hold any emails that relate
to the extension of the pedestrian wait time as this was not a result of a
deliberate decision by Auckland Transport staff. Because of this, we need
to refuse the request under section17(e) of the act as the requested
information does not exist.

Kind regards
Cameron Kirchoff | LGOIMA – Business Partner
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4][IMG][5][IMG] [6][IMG] [7][IMG][8][IMG]

------------------- Original Message -------------------
From: David Harton [9][FOI #19985 email];
Received: Mon Aug 08 2022 09:41:26 GMT+1200 (New Zealand Standard Time)
To: [10][email address]
[11]at[Auckland Transport request email]; LGOIMA
[12]at[Auckland Transport request email];
Subject: Re: We’ve received your request for official information (case
number CAS-598023-V8D2C6) CRM:014790002501

Dear AT Official Information (AT), Hi Cameron, I note that the timing has
reverted to the original timing.⁠​ This does no obviate the need for the
request, it just means that I will also need the correspondence that led
to this latest change.⁠​

 
 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [13]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [14]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.at.govt.nz/
4. https://www.facebook.com/akltransport
5. https://twitter.com/akltransport
6. https://www.instagram.com/akltransport/
7. https://www.linkedin.com/company/aucklan...
8. https://www.youtube.com/user/aucklandtra...
9. mailto:[FOI #19985 email]
10. mailto:[email address]
11. mailto:at[Auckland Transport request email]
12. mailto:at[Auckland Transport request email]
13. https://at.govt.nz/COVID-19
14. https://covid19.govt.nz/

hide quoted sections

Morning David,

I had been working on your follow-up request for a fault report however no
confirmation email was sent, apologies for the confusion.

Attached is a copy of the Dispatch Job Sheet Report.

The business unit has also advised me that although the fault was logged
on the 22^nd of June, a contractor was only able to attend the next day
23^rd of June.

Kind regards
Cameron Kirchoff | LGOIMA – Business Partner
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4][IMG][5][IMG] [6][IMG] [7][IMG][8][IMG]
 

------------------- Original Message -------------------
From: David Harton [9][FOI #19985 email];
Received: Fri Aug 19 2022 11:41:13 GMT+1200 (New Zealand Standard Time)
To: [10][email address]
[11]at[Auckland Transport request email]; LGOIMA
[12]at[Auckland Transport request email];
Subject: Re: Your request for official information (case number
CAS-598023-V8D2C6) CRM:014790002501

Dear AT Official Information (AT), Hi Cameron, I cross on that crossing
regularly, and I can't remember any road works in that area in the recent
past. So I am sure you will understand that I would like to see the works
order or fault report
[13]https://urldefense.com/v3/__https://fyi....
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page. -------------------------------------------------------------------

 
 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.at.govt.nz/
4. https://www.facebook.com/akltransport
5. https://twitter.com/akltransport
6. https://www.instagram.com/akltransport/
7. https://www.linkedin.com/company/aucklan...
8. https://www.youtube.com/user/aucklandtra...
9. mailto:[FOI #19985 email]
10. mailto:[email address]
11. mailto:at[Auckland Transport request email]
12. mailto:at[Auckland Transport request email]
13. https://urldefense.com/v3/__https://fyi....

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