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Passport staff working over easter weekend

Hemant made this Official Information request to Jan Tinetti

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From: Hemant

Dear Jan Tinetti,

On the passports website (https://www.passports.govt.nz/) it says
"...We are experiencing delays processing passports due to reduced staff on site — we will process your application as soon as possible. The approximate timeframe to process a standard passport application is currently 22 working days.....".

As the delays are due to social distancing (i'm assuming that's why there are reduced staff on site) how many staff will be working on easter friday and easter monday to be able to still comply with social distancing, but also reduce processing timeframes?

Yours faithfully,

Hemant

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From: J Tinetti (MIN)
Jan Tinetti

On behalf of Hon Jan Tinetti thank you for your email. We consider all
correspondence important, and the fact that you have taken the time to
write in is appreciated.

 

Please note that Minister Tinetti is currently experiencing a high volume
of correspondence.

We have received your email, and it is now being processed by this office.
However if your email falls outside of the Minister’s portfolio
responsibilities, we may transfer it to another appropriate Ministerial
office.

 

If you are inviting the Minister to attend an event you are organising,
our office will be in touch shortly.

If the matter is urgent, please feel free to contact Nick Davies on 04 817
8730 or [email address]

 

If your email expresses a personal view, it will be noted.

 

Nâku noa, nâ

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From: Hon Jan Tinetti

Dear Hemant,

On behalf of Hon Jan Tinetti, Minister of Internal Affairs, thank you for your email in which you submitted an Official Information Act request.

Minister Tinetti is considering your request in accordance with the Act, and will respond in due course.

Kind regards,

Nick Davies | Private Secretary – Executive Support
4.1L, Executive Wing, Private Bag 18041, Wellington 6160, New Zealand

Office of Hon Jan Tinetti MP, Minister of Internal Affairs, Minister for Women, Associate Minister of Education

Email disclaimer:
Please note information about meetings related to the Ministers’ portfolios will be proactively released (this does not include personal or constituency matters). For each meeting in scope, the summary would list: date, time (start and finish), brief description, location, who the meeting was with, and the portfolio. If you attend a meeting with the Minister on behalf of an organisation, the name of the organisation will be released. If you are a senior staff member at an organisation, or meet with the Minister in your personal capacity, your name may also be released. The location of the meeting will be released, unless it is a private residence. The proactive release will be consistent with the provisions in the Official Information Act, including privacy considerations. Under the Privacy Act 1993 you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, or are concerned about the release of your information in the meeting disclosure, please contact the sender. You can read more about the proactive release policy at https://www.dia.govt.nz/Proactive-Releas...

This email communication is confidential between the sender and the recipient. The intended recipient may not distribute it without the permission of the sender. If this email is received in error, it remains confidential and you may not copy, retain or distribute it in any manner. Please notify the sender immediately and erase all copies of the message and all attachments. Thank you.

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From: Jean Houlihan

Dear Hemant

Thank you for your Official Information Act request dated 11 April 2022, for information regarding passport staff working over Easter weekend.

This email is to advise you that we have transferred your request to the Department of Internal Affairs (the Department), as the information you seek is not held by the Minister of Internal Affairs but is believed to be held by, and is more closely connected to, the functions of the Department.

In these circumstances, we are required by section 14 of the Official Information Act to transfer your request.

The Department will be in contact with you concerning your request. Should you have any questions regarding your request you can contact the Department directly at [email address]

Ngā mihi

Jean Houlihan | Private Secretary (Internal Affairs)
Office of Hon Jan Tinetti MP, Minister of Internal Affairs, Minister for Women, Associate Minister of Education

This email communication is confidential between the sender and the recipient. The intended recipient may not distribute it without the permission of the sender. If this email is received in error, it remains confidential and you may not copy, retain or distribute it in any manner. Please notify the sender immediately and erase all copies of the message and all attachments. Thank you.

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From: OIA

Tçnâ koe Hemant,

Thank you for your OIA request, which was transferred from the Minister of Internal Affairs to the Department of Internal Affairs on 12 April 2022 (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 13 May 2022

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website. If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Nâku, nâ

Michelle Reed (she/her)  
Kaitohutohu Ârahi, te Ture Pârongo Ôkawa | Lead Advisor Official Correspondence 
Te Urûngi | Organisational Strategy & Performance
Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |  www.dia.govt.nz

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From: SDO Official Correspondence


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Attachment OIA 2122 0702 Hemant via FYI response.pdf
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Tēnā koe Hemant,

 

Please see attached for the response to your Official Information Act 1982
request.

 

Ngā mihi,

 

Louise Walton [1](she/her)

Advisor Official Correspondence

Te Pāhekoheko, Kāwai ki te Iwi | Operations, Service Delivery and
Operations
Te Tari Taiwhenua | The Department of Internal Affairs

[2]www.dia.govt.nz

[3]Logo-test

 

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