Kia ora James,
Your request has been forwarded to the appropriate team in Auckland
Transport to respond to. We hope to respond to your request as soon as
possible, but not later than 11 April 2022, which is 20 working days after
the day your request was received. We will contact you if we require
clarification of your request, more time to respond, or if your requested
information is held by another agency.
Your case is being managed by Anna, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-525053-Q4P1Y6.

Ngâ mihi,
 

Ashley | Case Coordinator [1]Description: Description:
Customer Care Description: Description: Description:
20 Viaduct Harbour Ave, Auckland Description: Description: Description:
1010 Description: Description: Description:
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Working together to create an
awesome journey –first time, every
time

[2][IMG][3][IMG] [4][IMG] [5][IMG][6][IMG]

 
 

show quoted sections

Kia ora James 

 

I’ve attached the official information you asked for

On 14/03/2022 you asked for information outlining the process by which
Auckland Transport (AT) considers and responds to requests from members of
the public to make changes to a road layout or parking restrictions.

 

I’ve attached a response from Phil Wratt, Customer Care Engagement
Manager.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/