Dear Guy,

 

This email acknowledges your below request for information made under the
Official Information Act 1982.

 

Your request has been forwarded to the appropriate section of Waka Kotahi
NZ Transport Agency for response. They will contact you if they require
clarification of your request, more time to respond, or if your request
has been transferred to another organisation to respond to. Unless more
time is required, Waka Kotahi will send a response to you within 20
working days of receiving your request – in this instance on or before
18^th February 2022.

 

The information you have requested may contain the names and contact
details of our staff. Please let us know whether you require these names
and contact details. We may need to consult our staff before deciding
whether we can release this information, and this may take a bit more
time. If we do not hear from you we will assume that you do not require
staff names and contact details.

 

If you would like to discuss your request with Waka Kotahi, please contact
us by email at [1][email address].

 

Regards  

 

Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships
Waka Kotahi NZ Transport Agency

[2]twitter | [3]youtube | [4]facebook

 

[5][IMG]

 

 

 

-----Original Message-----
From: Guy <[FOI #18264 email]>
Sent: Thursday, 20 January 2022 11:42 am
To: Official Correspondence <[NZTA request email]>
Subject: Official Information request - Failure of your vehicle
registration expiry reminders

 

Dear New Zealand Transport Agency,

 

I understand you provide reminders, by mail, that a vehicle registration
is due to expire.

 

One can then go online to renew.

 

Recently (December 2021) you sent a reminders after registrations had
expired causing people that relied on your service to get tickets.

 

I would like to know:

 

* What were the reasons that reminders were sent late

* For the past 5 years please provide a breakdown, by month, of the number
of reminders sent each month and how many were late (sent after the
registration had expired)

 

Yours faithfully,

Guy

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #18264 email]

 

Is [7][NZTA request email] the wrong address for Official
Information requests to New Zealand Transport Agency? If so, please
contact us using this form:

[8]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

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immediately by return email and then destroy the original message. This
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References

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Dear Guy

 

Are you able to please confirm if you are referring to the Renewal of
Motor Vehicle Licence (MR1) reminding people of their upcoming rego
expiry?

 

In order to further investigate the issue regarding you not receiving your
reminder on time, are you comfortable providing the plate number of your
vehicle for which you received a late reminder for? We can use the plate
number to check the exact file that plate number is in to find out what
has happened with the MR1 notice.

 

Regards

 

Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
Waka Kotahi NZ Transport Agency

[1]twitter | [2]youtube | [3]facebook

 

[4][IMG]

 

 

 

 

-----Original Message-----
From: Guy <[5][FOI #18264 email]>
Sent: Thursday, 20 January 2022 11:42 am
To: Official Correspondence <[6][NZTA request email]>
Subject: Official Information request - Failure of your vehicle
registration expiry reminders

 

Dear New Zealand Transport Agency,

 

I understand you provide reminders, by mail, that a vehicle registration
is due to expire.

 

One can then go online to renew.

 

Recently (December 2021) you sent a reminders after registrations had
expired causing people that relied on your service to get tickets.

 

I would like to know:

 

* What were the reasons that reminders were sent late

* For the past 5 years please provide a breakdown, by month, of the number
of reminders sent each month and how many were late (sent after the
registration had expired)

 

Yours faithfully,

Guy

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[7][FOI #18264 email]

 

Is [8][NZTA request email] the wrong address for Official
Information requests to New Zealand Transport Agency? If so, please
contact us using this form:

[9]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[10]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

This message, together with any attachments, may contain information that
is classified and/or subject to legal privilege. Any classification
markings must be adhered to. If you are not the intended recipient, you
must not peruse, disclose, disseminate, copy or use the message in any
way. If you have received this message in error, please notify us
immediately by return email and then destroy the original message. This
communication may be accessed or retained by Waka Kotahi NZ Transport
Agency for information assurance purposes.

References

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Dear Guy

 

Please find attached part one the response to your request of 20 January
2022 for information under the Official Information Act 1982.

 

We also advise of an extension to the remainder of your request. A
response will now be sent to you on or before 4 March 2022.

 

Regards

 

Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
Waka Kotahi NZ Transport Agency

[1]twitter | [2]youtube | [3]facebook

 

[4][IMG]

 

 

 

From: Official Correspondence
Sent: Monday, 31 January 2022 11:54 AM
To: [FOI #18264 email]
Subject: OIA-9366 CLARIFICATION REQUEST

 

Dear Guy

 

Are you able to please confirm if you are referring to the Renewal of
Motor Vehicle Licence (MR1) reminding people of their upcoming rego
expiry?

 

In order to further investigate the issue regarding you not receiving your
reminder on time, are you comfortable providing the plate number of your
vehicle for which you received a late reminder for? We can use the plate
number to check the exact file that plate number is in to find out what
has happened with the MR1 notice.

 

Regards

 

Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
Waka Kotahi NZ Transport Agency

[5]twitter | [6]youtube | [7]facebook

 

[8][IMG]

 

 

 

 

-----Original Message-----
From: Guy <[9][FOI #18264 email]>
Sent: Thursday, 20 January 2022 11:42 am
To: Official Correspondence <[10][NZTA request email]>
Subject: Official Information request - Failure of your vehicle
registration expiry reminders

 

Dear New Zealand Transport Agency,

 

I understand you provide reminders, by mail, that a vehicle registration
is due to expire.

 

One can then go online to renew.

 

Recently (December 2021) you sent a reminders after registrations had
expired causing people that relied on your service to get tickets.

 

I would like to know:

 

* What were the reasons that reminders were sent late

* For the past 5 years please provide a breakdown, by month, of the number
of reminders sent each month and how many were late (sent after the
registration had expired)

 

Yours faithfully,

Guy

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[11][FOI #18264 email]

 

Is [12][NZTA request email] the wrong address for Official
Information requests to New Zealand Transport Agency? If so, please
contact us using this form:

[13]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[14]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

This message, together with any attachments, may contain information that
is classified and/or subject to legal privilege. Any classification
markings must be adhered to. If you are not the intended recipient, you
must not peruse, disclose, disseminate, copy or use the message in any
way. If you have received this message in error, please notify us
immediately by return email and then destroy the original message. This
communication may be accessed or retained by Waka Kotahi NZ Transport
Agency for information assurance purposes.

References

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hide quoted sections

Dear Guy,

 

Please find attached the response to your request of 20^th January 2022
for information under the Official Information Act 1982.

 

Regards

 

Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
Waka Kotahi NZ Transport Agency

[1]twitter | [2]youtube | [3]facebook

 

[4][IMG]

 

 

 

-----Original Message-----
From: Guy <[5][FOI #18264 email]>
Sent: Thursday, 20 January 2022 11:42 AM
To: Official Correspondence <[6][email address]>
Subject: Official Information request - Failure of your vehicle
registration expiry reminders

 

Dear New Zealand Transport Agency,

 

I understand you provide reminders, by mail, that a vehicle registration
is due to expire.

 

One can then go online to renew.

 

Recently (December 2021) you sent a reminders after registrations had
expired causing people that relied on your service to get tickets.

 

I would like to know:

 

* What were the reasons that reminders were sent late

* For the past 5 years please provide a breakdown, by month, of the number
of reminders sent each month and how many were late (sent after the
registration had expired)

 

Yours faithfully,

Guy

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[7][FOI #18264 email]

 

Is [8][email address] the wrong address for Official
Information requests to New Zealand Transport Agency? If so, please
contact us using this form:

[9]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[10]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

 

This message, together with any attachments, may contain information that
is classified and/or subject to legal privilege. Any classification
markings must be adhered to. If you are not the intended recipient, you
must not peruse, disclose, disseminate, copy or use the message in any
way. If you have received this message in error, please notify us
immediately by return email and then destroy the original message. This
communication may be accessed or retained by Waka Kotahi NZ Transport
Agency for information assurance purposes.

References

Visible links
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