Kia ora Ravinder,

Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage dated 13 December 2021.

We hope to respond to your request as soon as possible, but not later than
1 February 2022. Please note, the three weeks between Christmas Day and 10
January the following year don’t count as working days, so your request
may take a bit longer than usual.  If we aren’t able to respond to your
request by then, we will notify you of an extension of that timeframe.

Your case is being managed by our LGOIMA Business Partner Nicole. If you
have any further queries, you can contact the team on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-480574-Y1X8P7.

Ngâ mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4][IMG][5][IMG] [6][IMG] [7][IMG][8][IMG]

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Kia ora Ravinder,

 

I’ve attached the official information you asked for

On 13 December 2021 you asked for CCTV footage around 155 Puhinui Road
from 13 December from 16.45 to 16.50.

 

I'm so sorry to hear about your incident.

 

Footage has been saved from the CCTV camera in the area (see image below),
specific to your request. I am unable to confirm if the incident has been
captured in the footage.
 
When a CCTV request is received, we try to protect the privacy of other
people captured in the footage. When an incident occurs where the Police
are involved or likely to be involved, our usual steps are to provide this
footage directly to the Police as to not interfere with any current
investigations.

Please contact the New Zealand Police with the case number and they can
request this footage from us. We will release this to them.

 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Wishing you a speedy recovery.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Good afternoon Ravinder,

Unfortunately the image I sent to you was the only camera Auckland Transport has in the area.

Was the camera you saw perhaps a private camera?

Kind regards

Nicole Watkins | LGOIMA Business Partner
Customer Care
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address]
www.at.govt.nz

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