Dear Accident Compensation Corporation,

Re: Early December 1999

"ACC confirmed last week it had contracted out the management of 4000 long-term claims.

The bulk of the claims, 2000, went to ACC subsidiary Catalyst. The rest went to four private groups: Aon Risk Services; CRM Group; Willis Coroon offshoot Injury Management; and Te Runanganui o Taranaki Whanui ki te Upoko o Te Ika a Maui.

The one-year contracts covered case management and rehabilitation and did not affect entitlements, ACC chief executive Garry Wilson said."

Question 1] What date (day, month and year) did Aon Risk Services contract expire with the ACC?

Question 2] What date (day, month and year) did CRM Group's contract expire with the ACC?

Question 3] Why was CRM Group's contract not renewed?

Question 4] What date (day, month and year) did Willis Coroon offshoot Injury Management's contract expire with the ACC?

Question 5] Why was Willis Coroon offshoot Injury Management's contract not renewed?

Question 6] What date (day, month and year) did Te Runanganui o Taranaki Whanui ki te Upoko o Te Ika a Maui's contract expire with the ACC?

Question 7] Why was Te Runanganui o Taranaki Whanui ki te Upoko o Te Ika a Maui's contract not renewed?

Question 8] Did Aon Risk Services and or AON NZ Ltd approach the ACC in a bid to renew their contract and receive a fresh case load of LTC injury claims files prior to it's (their contract) expiry?

Question 9] Why was AON Risk Services contract not renewed?

Question 10] Was ACC's subsidiary Catalyst under the same contractual terms and conditions as imposed on the other four service providers by the ACC?

Question 11] On what date did AON NZ Ltd (or one of it's entities) commence providing 3rd party Case Management services to ACC's subsidiary Catalyst?

Yours faithfully,

Fran Van Helmond