Complaints about missing injury file documents

Fran Van Helmond made this Official Information request to Accident Compensation Corporation

The request was successful.

From: Fran Van Helmond

Dear Accident Compensation Corporation,

1] How many complaints have been lodged by ACC clients with the ACC's Office of the Complaints Investigator about documents (medical and other) missing from their injury files between 1998 and until January 2014?

2] How many of these complaints were upheld?

Yours faithfully,

Fran Van Helmond

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From: Daniel James
Accident Compensation Corporation


Attachment OIA Fran Van Helmond Acknowledgement Letter.pdf
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Dear Ms Van Helmond,
 
Please find attached ACC acknolwedgement of your requests for information.
ACC will also be treating your requests as one request.
 
Sincerely,

       
Daniel James, Advisor, ACC
 
  ACC/ Government Services/ Level 7 Justice Centre 19 Aitken St
  PO Box 242 / Wellington 6011 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

 

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1. http://www.acc.co.nz/

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From: Daniel James
Accident Compensation Corporation


Attachment OIA Fran Van Helmond Reply.pdf
1.2M Download View as HTML


Dear Mr Van helmond,
 
Please find attached ACC reply to your request for information.
 
Sincerely,

       
Daniel James, Advisor, ACC
 
  ACC/ Government Services/ Level 7 Justice Centre 19 Aitken St
  PO Box 242 / Wellington 6011 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

 

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References

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1. http://www.acc.co.nz/

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