Request for Auckland PT Unit Subsidy information

Tony Randle made this Official Information request to Auckland Transport

The request was successful.

From: Tony Randle

Dear Auckland Transport,

I am interested in the extent to which the different PTOM units are subsidised.

For each PTOM unit for Greater Wellington public transport services, can the GWRC please provide:
1) The patronage data for the unit
2) The data that shows the extent to which the unit is subsidised

If this information is held in electronic form, it is preferred that the information is provided in its complete and original format.

Yours faithfully,

Tony Randle

Link to this

From: Tony Randle

Dear Auckland Transport,

Apologies, I did not state my question correctly for Auckland Transport. Please see below:

I am interested in the extent to which the different PTOM units are subsidised.

For each PTOM unit for Auckland public transport services, can Auckland Transport please provide:
1) The patronage data for the unit
2) The data that shows the extent to which the unit is subsidised

If this information is held in electronic form, it is preferred that the information is provided in its complete and original format.

Yours faithfully,

Tony Randle

Link to this

From: AT Official Information (AT)
Auckland Transport


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Kia ora Tony,

Thank you for contacting Auckland Transport.

Could you please confirm that your request below is intended for Auckland
Transport as you mentioned Greater Wellington public transport services?

We look forward to your reply.

Ngâ mihi,
 

Pablo | Customer Care Coordinator  
Customer Care – Case Management
Level 4, 20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850
[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5]cid:image004.jpg@01D238E0.86F57A30 [6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
 

-----Original Message-----
From: Tony Randle <[FOI #15538 email]>
Sent: Sunday, 23 May 2021 11:05 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Request for Auckland PT Unit
Subsidy information

Dear Auckland Transport,

I am interested in the extent to which the different PTOM units are
subsidised.

For each PTOM unit for Greater Wellington public transport services, can
the GWRC please provide:
1) The patronage data for the unit
2) The data that shows the extent to which the unit is subsidised

If this information is held in electronic form, it is preferred that the
information is provided in its complete and original format.

Yours faithfully,

Tony Randle

-------------------------------------------------------------------

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We all have an important part to play in helping to reduce the spread of
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go to the [13]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
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email message in error please notify us immediately and erase all copies
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From: Tony Randle

Dear Auckland Transport,

As I noted in my follow-up message on the 24th:

Apologies, I did not state my question correctly for Auckland Transport. Please see below:

I am interested in the extent to which the different PTOM units are subsidised.

For each PTOM unit for Auckland public transport services, can Auckland Transport please provide:
1) The patronage data for the unit
2) The data that shows the extent to which the unit is subsidised

If this information is held in electronic form, it is preferred that the information is provided in its complete and original format.

Yours faithfully,

Tony Randle

Link to this

From: AT Official Information (AT)
Auckland Transport


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Kia ora Tony,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 1 June 2021.

We hope to respond to your request as soon as possible, but not later than
30 June 2021, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Anna, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-381843-R0M4X2.

Ngā mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image008.jpg@01D4DF26.CF144370
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850

-----Original Message-----
From: Tony Randle <[FOI #15538 email]>
Sent: Tuesday, 1 June 2021 10:52 a.m.
To: AT Official Information (AT) <[email address]>
Subject: Re: Official Information request - Request for Auckland PT Unit
Subsidy information CRM:001590001814

Dear Auckland Transport,

As I noted in my follow-up message on the 24th:

Apologies, I did not state my question correctly for Auckland Transport.
Please see below:

I am interested in the extent to which the different PTOM units are
subsidised.

For each PTOM unit for Auckland public transport services, can Auckland
Transport please provide:
1) The patronage data for the unit
2) The data that shows the extent to which the unit is subsidised

If this information is held in electronic form, it is preferred that the
information is provided in its complete and original format.

Yours faithfully,

Tony Randle

-----Original Message-----

Kia ora Tony,

 Thank you for contacting Auckland Transport.

 Could you please confirm that your request below is intended for
Auckland  Transport as you mentioned Greater Wellington public transport
services?

 We look forward to your reply.

 Ngâ mihi,
  

Pablo | Customer Care Coordinator
Customer Care – Case Management
Level 4, 20 Viaduct Harbour Avenue, Auckland 1010 Private Bag 92250,
Auckland 1142 P 09 355 3553 | F 09 355 3550 [1][10]http://www.at.govt.nz
[2][11]cid:image001.jpg@01D2927A.134A0850
[3][12]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5][13]cid:image004.jpg@01D238E0.86F57A30 [6][14]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
 

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[15][FOI #15538 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[16]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [17]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [18]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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13. file:///tmp/cid:image004.jpg@01D238E0.86F57A30
14. file:///tmp/cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
15. mailto:[FOI #15538 email]
16. https://urldefense.com/v3/__https:/fyi.o...
17. https://at.govt.nz/COVID-19
18. https://covid19.govt.nz/

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From: AT Official Information (AT)
Auckland Transport

Kia ora Tony, 

 

I’m the LGOIMA Business Partner who’s looking into your case

 

My name is Anna and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into your request for patronage data and
subsidies across the providers.  The information you have requested
related to patronage data can be found via the following link:

[1]https://at.govt.nz/media/1985716/aucklan...

 

If this is not the information you require, please let me know.  We are
working on the subsidy party of your request.

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi,

 

Anna 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/media/1985716/aucklan...
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Link to this

From: Tony Randle

Dear AT Official Information (AT),

Thank you for the link to the AT patronage data. This appears to be very useful.

However, I have requested the patronage and subsidy information together to be sure they align (so the subsidy per boarding can be estimated). Can you please check to ensure the subsidy information per PT Unit can be aligned to the public patronage information ?

If not, this request asks for the patronage per unit aligned to the timeframe of the Unit subsidy information (e.g. if Unit Subsidy information is by month then I request patronage information also by unit by month).

Yours sincerely,

Tony Randle

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From: AT Official Information (AT)
Auckland Transport

Morning Tony,

Apologies, I forgot to clarify that the data provided in the link is for
bus patronage only. 

In relation to ferry and trains, we can provide data for the year 2021.

Kind regards

Anna

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [1]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [2]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/COVID-19
2. https://covid19.govt.nz/

Link to this

From: AT Official Information (AT)
Auckland Transport


Attachment CAS 389816 S1C5J5 data.xlsx
62K Download View as HTML

Attachment Auckland Transport CAS 381843 R0M4X2.pdf
209K Download View as HTML


Kia ora Tony 

 

I’ve attached the official information you asked for

On 1/06/2021  you asked for:  Auckland public transport unit data and
subsidy information.

 

I’ve attached a response from Colin Homan, Group Manager - Integrated
Network Enablement.

 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
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4. https://covid19.govt.nz/

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From: Tony Randle

Dear AT Official Information (AT),

Thank you for your response today. However, some requested information is not provided.

Your response states "You also asked to the extent each of these units are subsidised, our relevant business unit has provided PTOM Commerciality Tables in the enclosed attachment." On reviewing the attached spreadsheet named "CAS 389816 S1C5J5 data", there are only two worksheets:
* Monthly Bus Boardings - Tagon
* Monthly Bus Alightings - Tagoff

These worksheets appear to be bus patronage information rather than the to the extent each of these units are subsidised.

Can AT please check this and provide the rest of the requested information ?

Yours sincerely,

Tony Randle

Link to this

From: Anna Rushton (AT)
Auckland Transport


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Attachment Commerciality Tables.xlsx
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Good morning Tony

Sincere apologies, please find the correct spreadsheet.

 

Anna

 

Anna Rushton | LGOIMA Business Partner

Customer Care
Auckland Transport

Private Bag 92250, Auckland 1142

P 09 355 3553 | E [1][email address] or
[2][email address]

[3]www.at.govt.nz
[4]cid:image001.jpg@01D71408.33B7B3D0

[5]cid:image002.jpg@01D71408.33B7B3D0[6]cid:image003.jpg@01D71408.33B7B3D0 [7]cid:image004.jpg@01D71408.33B7B3D0 [8]cid:image005.jpg@01D71408.33B7B3D0[9]cid:image006.jpg@01D71408.33B7B3D0

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [10]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [11]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
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2. mailto:[email address]
3. http://www.at.govt.nz/
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8. https://www.linkedin.com/company/aucklan...
9. https://www.youtube.com/user/aucklandtra...
10. https://at.govt.nz/COVID-19
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Anyone:
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