Number of complaints received and the complaints and review processes

Liz made this Official Information request to Ministry of Social Development

Currently waiting for a response from Ministry of Social Development, they must respond promptly and normally no later than (details and exceptions).

From: Liz

Dear Ministry of Social Development,

Under the Official Information Act 1982 (the Act), I'd like to request the following information:

1. Data on the number of complaints and or requests for review received by complaint type, year, month, region, ethnicity (NZ European, Maori, Asian, Pacifica, Other), gender, age, partnership status for the last 3 years.

2. A copy of the review and complaints policies, processes, working documentation or guidelines.

Yours faithfully,
Liz

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