Number of complaints received and the complaints and review processes
Dear Ministry of Social Development,
Under the Official Information Act 1982 (the Act), I'd like to request the following information:
1. Data on the number of complaints and or requests for review received by complaint type, year, month, region, ethnicity (NZ European, Maori, Asian, Pacifica, Other), gender, age, partnership status for the last 3 years.
2. A copy of the review and complaints policies, processes, working documentation or guidelines.