Printed from https://fyi.org.nz/request/1479-complaints-about-missing-injury-file-documents?unfold=1 on November 22, 2024 19:32

Complaints about missing injury file documents

Fran Van Helmond made this Official Information request to Accident Compensation Corporation

The request was successful.

From: Fran Van Helmond

Dear Accident Compensation Corporation,

1] How many complaints have been lodged by ACC clients with the ACC's Office of the Complaints Investigator about documents (medical and other) missing from their injury files between 1998 and until January 2014?

2] How many of these complaints were upheld?

Yours faithfully,

Fran Van Helmond

Link to this

From: Daniel James
Accident Compensation Corporation

Attachment OIA Fran Van Helmond Acknowledgement Letter.pdf
520K Download View as HTML

Dear Ms Van Helmond,
 
Please find attached ACC acknolwedgement of your requests for information.
ACC will also be treating your requests as one request.
 
Sincerely,

       
Daniel James, Advisor, ACC
 
  ACC/ Government Services/ Level 7 Justice Centre 19 Aitken St
  PO Box 242 / Wellington 6011 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

 

--------------------------------------------------------------------------

Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "

--------------------------------------------------------------------------

References

Visible links
1. http://www.acc.co.nz/

hide quoted sections

Link to this

From: Daniel James
Accident Compensation Corporation

Attachment OIA Fran Van Helmond Reply.pdf
1.2M Download View as HTML

Dear Mr Van helmond,
 
Please find attached ACC reply to your request for information.
 
Sincerely,

       
Daniel James, Advisor, ACC
 
  ACC/ Government Services/ Level 7 Justice Centre 19 Aitken St
  PO Box 242 / Wellington 6011 / New Zealand / [1]www.acc.co.nz

  ACC cares about the environment – please don’t print this email
    unless it is really necessary. Thank you.

 

--------------------------------------------------------------------------

Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "

--------------------------------------------------------------------------

References

Visible links
1. http://www.acc.co.nz/

hide quoted sections

Link to this

Things to do with this request

Anyone:
Accident Compensation Corporation only: