Ref: 2021-0735

 

Dear Sam,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 5^th October 2020, requesting under the Official
Information Act 1982 (the Act), the following:

 

“Can you please provide, for Managed Isolation facilities:
1. For each hotel, the number of complaints received by guests as well as
detailing any corrective actions requested to be performed by the hotel
facilities based on these complaints.
2. The rationale behind removals of hotels from the Managed Isolation
facilities list on miq.govt.nz (and previously on covid19.govt.nz). If
these removals were due to not meeting quality standards or based on
complaints, please detail what these complaints were regarding.”

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course.

 

Please note, due to ongoing COVID-19 response work, requests are currently
being triaged and those relating to Covid-19 processed as a priority.
Remaining requests are being assessed as per the Ombudsman’s guidance
(which can be found here:
[1]www.ombudsman.parliament.nz/news/chief-ombudsmans-statement-official-information-response-times-during-covid-19-emergency)
and processed accordingly.

 

If you have any enquiries regarding your request, or its urgency, feel
free to contact us via email at [2][MBIE request email].

 

Nâku noa, nâ

MINISTERIAL SERVICES

 

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

[3]www.govt.nz - your guide to finding and using New Zealand government
services

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References

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Kia ora Sam

 

Please find attached MBIE’s letter of extension for response to your
request.

 

Kind regards

 

Minsiterial Services

 

Engagement, Communications and Ministerial Services

Corporate, Governance and Information

 

[1]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

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