Good afternoon Mr Lohr

This email is to acknowledge your request below asking for information
relating to ACC timeframes for making payments to providers for
treatment provided.
Your request has been referred to ACC's Government Services to respond
directly.

ACC is currently working on your request and will be in touch as soon as
possible.
You may be aware that the Official Information Act (OIA) states that ACC
has a maximum of 20 working days to respond to your request. Section 2
of the OIA notes that the days between 25 December and 15 January
(inclusive) are not included in the definition of "working days".
Therefore, as your email was received by ACC on
2 January 2014, ACC has until 13 February 2014 to respond.

Regards

Anna Mildenhall, Senior Advisor, Government Services, ACC

ACC cares about the environment - please don't print this email
unless it is really necessary. Thank you.

-----Original Message-----
From: D Lohr [mailto:[OIA #1385 email]]
Sent: Thursday, 2 January 2014 8:16 a.m.
To: Information Website Mail
Subject: Official Information Act request - Time to Payments to
providers

Dear Accident Compensation Corporation,

This question is with regards to treatment providers (GP,
physiotherapist, etc) who are contracted with ACC to provide
services to people who are injured.

Upon billing ACC, to receive payment treatment rendered to the
injured patient, what is the average amount of time a provider
should have to wait to receive payment for his treatment?

Yours faithfully,

D Lohr

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This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your
web manager to link to us from your organisation's OIA page.

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If you believe you have received this email in error, please advise us immediately by
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Good morning Mr Lohr

Please find attached ACC's response to your request of 2 January 2014.

Regards
Anna Mildenhall

Anna Mildenhall, Senior Advisor, ACC

ACC cares about the environment - please don't print this email
unless it is really necessary. Thank you.

-----Original Message-----
From: D Lohr [mailto:[OIA #1385 email]]
Sent: Thursday, 2 January 2014 8:16 a.m.
To: Information Website Mail
Subject: Official Information Act request - Time to Payments to
providers

Dear Accident Compensation Corporation,

This question is with regards to treatment providers (GP,
physiotherapist, etc) who are contracted with ACC to provide
services to people who are injured.

Upon billing ACC, to receive payment treatment rendered to the
injured patient, what is the average amount of time a provider
should have to wait to receive payment for his treatment?

Yours faithfully,

D Lohr

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your
web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

--------------------------------------------------------------------------------------
Disclaimer:
"This message and any attachments may contain confidential and privileged information.
If you believe you have received this email in error, please advise us immediately by
return email or telephone and then delete this email together with all attachments.
If you are not the intended recipient, you are not authorised to use or copy this message
or any attachments or disclose the contents to any other person. "
--------------------------------------------------------------------------------------

hide quoted sections