Review of Shared Services IT Model

G Hill made this Official Information request to Wellington City Council

The request was successful.

From: G Hill

Dear Wellington City Council,

Could you please provide me with a copy of any and all reports that have been undertaken that reviews the financial and non-financial benefits of your shared services IT model. Similar to this report that review feasibility, but in a retrospective manner:

http://www.lgc.govt.nz/assets/Wellington...

Yours faithfully,

G Hill

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From: BUS: Assurance
Wellington City Council

Tēnā koe

Thank you for your email dated 29 May 2020 requesting information about a review of Shared Services IT Model.

Our team will manage your request under the Local Government Official Information and Meetings Act 1987 which requires us to respond as soon as possible, but no later than 29 June 2020.

The reference number for your request is IRO-10040.

Please be aware that under Covid-19 Alert Level 2 many teams are still working remotely or working under different conditions, this may have an impact on the resources we have available to us, as a result this may mean that your request takes a little longer than usual. We will keep you informed of any delays and the reason for these should they affect your request.

Please contact us if you have any further questions.

Kind regards

Jessica Hall
Assurance Services Coordinator  | Wellington City Council
P +64 (0)4 801 4178 | M  +64278030345
E [email address] | W Wellington.govt.nz | |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

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From: BUS: Assurance
Wellington City Council

Hello G Hill,

Thank you for your patience, with regard to your request about the Council's involvement in the Shared Services IT model and any related reviews.

We are due to provide you with a decision on your request by today, 29 June 2020, under LGOIMA. Unfortunately, we are unable to do this at this point as there are still factors that need to be reviewed before the decision can be made. As such, I need to extend the timeframe for the Council to make a decision on your request by 2 weeks, until Monday 13 July 2020.

Again, thank you for your patience.

Kind regards

Chris
Chris Brown | Assurance Advisor | Complaints & Information Assurance | Wellington City Council
P 04 803 8368
E [email address] | W Wellington.govt.nz | |

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

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From: BUS: Assurance
Wellington City Council

Hello G Hill,

I can confirm that the Council has considered your request and it has been granted, subject to redactions required to protect the privacy of individuals in the information that will be provided, and also to protect the commercial position of the persons who are the subject of the information.

These grounds will be confirmed when we provide the information, which is just being finalised.

Kind regards

Chris
Chris Brown | Assurance Advisor | Complaints & Information Assurance | Wellington City Council
P 04 803 8368
E [email address] | W Wellington.govt.nz | |

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

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From: BUS: Assurance
Wellington City Council


Attachment SSO DD Benchmarking report V1 redacted.pdf
11.7M Download View as HTML


Dear G Hill,

Thank you for your request for copies of any and all reports concerning the benefits of the Council's shared services IT model.

What I can advise you is that there has been no comprehensive analysis of the benefits of the Shared Service IT Model. There is only the attached 'Benchmarking report', which was triggered half-way through the 5-year Dimension Data contract. This was carried out by an independent third party.

Please note that some information has been redacted in the attached report. This has taken place under the Local Government Official Information and Meetings Act 1987 (LGOIMA), section 7(2)(a) to protect the privacy of individuals, and section 7(2)(b)(ii) to prevent prejudice to the commercial position of the person who is the subject of the information.

If you do not agree with the decision to withhold this information, you may apply in writing to the Office of the Ombudsman to ask them to investigate the decision.

Kind regards

Chris
Chris Brown | Assurance Advisor | Complaints & Information Assurance | Wellington City Council
P 04 803 8368
E [email address] | W Wellington.govt.nz | |

IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

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Things to do with this request

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