Neilson Survey of 2015 and subsequent workshop
George Burrell made this Official Information request to Radio New Zealand Limited
The request was partially successful.
From: George Burrell
Dear Radio New Zealand Limited,
One of the RNZ documents recently made available to the public is labelled: “Appendix one – RNZ Music Strategy - New Music Strategy implementation proposal Feb 2020”
Within the report there is this reference:
“In 2015, RNZ commissioned Nielsen to conduct Concert listener research, talking in depth to current, lapsed and prospective listeners to RNZ Concert with a view to understanding how to maximise programming for existing and prospective listeners.
In the workshop summary which followed this research, Nielsen included amongst its key audience observation themes…..”
Please provide me with all documents and communications relating to both this commissioned research and for the Workshop referred to above.
For the survey, this will include the detailed audience (current, lapsed and prospective) sampling criteria, description of methodology and survey scripts and/or questions. Also the number surveyed and response rates categorised by current, lapsed and prospective listeners.
For the survey and workshop, this will include terms of reference, statement of deliverables, agendas, minutes, correspondence, emails and memoranda. This will also include draft and final reports of both the survey and the workshop.
Many thanks.
Yours faithfully,
George Burrell
From: Maggie Hedge
Radio New Zealand Limited
Good afternoon George
Your formal OIA request has been received by Radio New Zealand. Under
the Official Information Act 1982, we have 20 working days in which to
respond to you and I expect we will have our reply posted/emailed to your
address within that time. If for some reason, such as leave commitments
or sickness, we are unable to respond to you within 20 working days, there
is a further provision for an extension of time and I will write to you
again if it becomes necessary to extend the time taken.
Yours sincerely,
Inquiries Coordinator
RADIO NEW ZEALAND | LEVEL 2 | 155 THE TERRACE PO BOX 123 | WELLINGTON |
NEW ZEALAND 6140 | www.rnz.co.nz DDI +64 4 474 1776
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www.rnz.co.nz
From: George Bignell
Radio New Zealand Limited
Dear Mr Burrell
In response to your OIA request below, RNZ declines to provide any further
information other than that which was released at :
[1]https://www.rnz.co.nz/about/documents
What you seek would require extensive compilation and research for which
RNZ is simply not resourced. In addition, we decline to provide a
breakdown of, or the source information you seek under s 9(2)(b(ii), 9
2(ba)(i), 9 2(g)(i) and 9 2(i) of the Act which addresses the need to
protect the ongoing relationship with the suppliers of those research
services.
As we are required to do, this message is to also advise you that our
response to your request can be referred to the Ombudsman’s Office for
review under s 28 (3) of the Official Information Act if you wish.
Kind regards
George Bignell| OIA Inquiries Coordinator
RADIO NEW ZEALAND | LEVEL 2 | 155 THE TERRACE
PO BOX 123 | WELLINGTON | NEW ZEALAND 6140 | [2]www.rnz.co.nz
DDI +64 4 474 1424 | [mobile number]
[3]RNZ-logo-reo
-----Original Message-----
From: George Burrell <[4][FOI #12445 email]>
Sent: Saturday, 14 March 2020 12:44 PM
To: RNZ <[5][email address]>
Subject: Official Information request - Neilson Survey of 2015 and
subsequent workshop
Dear Radio New Zealand Limited,
One of the RNZ documents recently made available to the public is
labelled: “Appendix one – RNZ Music Strategy - New Music Strategy
implementation proposal Feb 2020”
Within the report there is this reference:
“In 2015, RNZ commissioned Nielsen to conduct Concert listener research,
talking in depth to current, lapsed and prospective listeners to RNZ
Concert with a view to understanding how to maximise programming for
existing and prospective listeners.
In the workshop summary which followed this research, Nielsen included
amongst its key audience observation themes…..”
Please provide me with all documents and communications relating to both
this commissioned research and for the Workshop referred to above.
For the survey, this will include the detailed audience (current, lapsed
and prospective) sampling criteria, description of methodology and survey
scripts and/or questions. Also the number surveyed and response rates
categorised by current, lapsed and prospective listeners.
For the survey and workshop, this will include terms of reference,
statement of deliverables, agendas, minutes, correspondence, emails and
memoranda. This will also include draft and final reports of both the
survey and the workshop.
Many thanks.
Yours faithfully,
George Burrell
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Emails sent by Radio New Zealand Limited (RNZ) or any related entity,
including any attachments, may be confidential, protected by copyright
and/or subject to privilege. If you receive an email from RNZ in error,
please inform the sender immediately, delete it from your system and do
not use, copy or disclose any of the information in that email for any
purpose. Emails to/from RNZ may undergo email filtering and virus
scanning, including by third party contractors. However, RNZ does not
guarantee that any email or any attachment is secure, error-free or free
of viruses or other unwanted or unexpected inclusions. The views expressed
in any non-business email are not necessarily the views of RNZ.
www.rnz.co.nz
References
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