Driving Test Statistics & Quality Control
Liam Keneddy made this Official Information request to New Zealand Transport Agency
The request was partially successful.
From: Liam Keneddy
Dear New Zealand Transport Agency,
I would like to request the following information under the Official Information Act (OIA).
1. Statistical information on the number of class 1 restricted & full license tests conducted and corresponding number of passes and failures for the period 01-Sep-2012 to 31-Aug-2013 grouped by:
(a) The type of license - restricted or full and
(b) The testing center and
(c) An anonymous (or pseudo) ID of a testing officer and
(d) The number of resits per candidate (e.g. 3 resits by 2000 applicants for restricted license) and
(e) The number of resit taken per candidate before obtaining the pursed type of license (e.g. 2000 people took 2 resits before obtaining restricted license) and
(f) The age of candidates (the ages and age bracket used by NZTA in its monthly publication of pass rates statistics would suffice) and
(g) The gender of candidates.
2. The quality control and/or audit procedures in place to ensure integrity and trustfulness of practical driver testing.
If the information in part 1 cannot be supplied in a statistical form, the summary records of each practical test in an anonymous format would suffice so I could compile the report needed. Following data is required for each test unless indicated otherwise:
(i) An unique candidate ID and
(ii) The date when the test was conducted & the type of test and
(iii) An unique testing center ID and/or name and
(iv)The birth year/age of the candidate (age bracket would suffice) and
(V) The gender of the candidate and
(vi) The result - pass / failed and
(vii) The type of failure (e.g. immediate or critical) if applicable and
(viii) An anonymous (pseudo) ID of the testing officer.
(ix) The overall score (optional).
(x) Comment of the testing officer (optional).
Thanks in advance.
Your Faithfully,
Liam Kennedy
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
From: Official Correspondence
New Zealand Transport Agency
Dear Liam
This email acknowledges your request made under the Official Information Act 1982 for information. The NZ Transport Agency received your request on 1 October 2013.Your request has been forwarded to the appropriate section of the Transport Agency to respond to. They will contact you if they require clarification of your request, more time to respond, or if your request has been transferred to another organisation to respond to. Unless more time is required, the Transport Agency will send a response to you within 20 working days of receiving your request.
If you would like to discuss your request with the Transport Agency, please contact me by email to [email address] or by phone on (04) 894 6153.
Regards
Andrew Martin
Manager, Official Information
NZ Transport Agency
__________________________________________________________
NZ Transport Agency
National Office
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Private Bag 6995
Wellington 6141
New Zealand
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F 64 4 894 6100
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-----Original Message-----
From: Liam Keneddy [mailto:[OIA #1177 email]]
Sent: Monday, 30 September 2013 5:46 p.m.
To: [email address]
Subject: Official Information Act request - Driving Test Statistics & Quality Control
Dear New Zealand Transport Agency,
I would like to request the following information under the
Official Information Act (OIA).
1. Statistical information on the number of class 1 restricted
& full license tests conducted and corresponding number of
passes and failures for the period 01-Sep-2012 to 31-Aug-2013
grouped by:
(a) The type of license - restricted or full and
(b) The testing center and
(c) An anonymous (or pseudo) ID of a testing officer and
(d) The number of resits per candidate (e.g. 3 resits by 2000
applicants for restricted license) and
(e) The number of resit taken per candidate before obtaining the
pursed type of license (e.g. 2000 people took 2 resits before
obtaining restricted license) and
(f) The age of candidates (the ages and age bracket used by NZTA in
its monthly publication of pass rates statistics would suffice) and
(g) The gender of candidates.
2. The quality control and/or audit procedures in place to ensure
integrity and trustfulness of practical driver testing.
If the information in part 1 cannot be supplied in a statistical
form, the summary records of each practical test in an anonymous
format would suffice so I could compile the report needed.
Following data is required for each test unless indicated
otherwise:
(i) An unique candidate ID and
(ii) The date when the test was conducted & the type of test
and
(iii) An unique testing center ID and/or name and
(iv)The birth year/age of the candidate (age bracket would suffice)
and
(V) The gender of the candidate and
(vi) The result - pass / failed and
(vii) The type of failure (e.g. immediate or critical) if
applicable and
(viii) An anonymous (pseudo) ID of the testing officer.
(ix) The overall score (optional).
(x) Comment of the testing officer (optional).
Thanks in advance.
Your Faithfully,
Liam Kennedy
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From: Info@nzta.govt.nz
New Zealand Transport Agency
Dear Liam
Thank you for your email of 30 September 2013 requesting under the
Official Information Act 1982, information about pass/fail rates of driver
licence tests.
In order to process your request, we ask that you clarify the following
question:
1. Statistical information on the number of class 1 restricted & full
license tests conducted and corresponding number of passes and failures
for the period 01-Sep-2012 to 31-Aug-2013
grouped by:
(a) The type of license - restricted or full and
(b) The testing center and
(c) An anonymous (or pseudo) ID of a testing officer and
(d) The number of resits per candidate (e.g. 3 resits by 2000
applicants for restricted license) and
(e) The number of resit taken per candidate before obtaining the
pursed type of license (e.g. 2000 people took 2 resits before obtaining
restricted license) and
(f) The age of candidates (the ages and age bracket used by NZ in its
monthly publication of pass rates statistics would suffice) and
(g) The gender of candidates.
With regard to point 1, there are a number of reasons that people may sit
a test. By return email, please confirm whether your request relates to
applicants sitting a test through the Graduated Driver Licensing System (a
‘new driver licence’ application), or whether you would like to include
statistics of converted licences (people from overseas) and/or
requalification's (people getting their licence back after a suspension
etc).
If you have any further queries, please visit our website
[1]www.nzta.govt.nz or phone 0800 822 422 or +64 6 953 6200. We're open
Monday to Friday, from 8am to 6pm.
Regards
Ellena
__________________________________________________________
Customer Response Team
DDI 64 6 953 6200
E [2][NZTA request email]
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From: Liam Keneddy
Dear NZTA,
The information I require for part 1 (or it's alternate part) should only include data for all types of candidate so long as they have sit both or either of restricted/full license test. In case of overseas license conversion candidates, I understand that some of them are not required to sit restricted test (but do sit full test) which is fine because pass/fail data would be grouped by type of license before being down further. For candidates who are coming back from suspension, it's possible that they would have sit practical test(s) at a date outside of the data period I requested. In this case please include tests that fit inside the period I requested.
And for further clarification, the candidate age should be what he/she would be between the period of 1-Sep-2013 o 31-Aug-2013 (the data period).
Yours sincerely,
Liam Keneddy
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
From: Info@nzta.govt.nz
New Zealand Transport Agency
Good afternoon Liam,
Please find attached the response to your request made under the Official
Information Act 1982.
Regards
Tara
__________________________________________________________
Customer Response Team
DDI 06 953 6200
E [1][NZTA request email]
__________________________________________________________
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From: Liam Keneddy
Dear NZTA,
Thanks for responding to this request within the statutory time-frame.
Unfortunately, it appears that a key wording, "grouped by", of the request was misinterpreted. I understand that I many not have been quite explicit on the type of grouping. Please accept my apology.
I require the statistical data to be grouped in a tree like format. Such that data for one group (or point) adds up or accounts to points (or groups) above it. For example, the pass/fail data for point 1(c) should be broken down further in 1(d). In another words, there is a clear link between each group/point.
If you're unable to supply the requested data in this form then please provide me with anonymous test data as detailed in my first correspondence for the time period requested.
It's possible to construct a tree like statistics from the data you've provided for some points but not all.
If possible please provide this part of request in spreadsheet format, perhaps in addition to PDF.
Also please provide the following details regarding the paper audits of diver testing - how often they are conducted, by whom, any manual/procedure involved that can be made public without compromising the operational ability of the audit system. You may treat this part of request as a separate request.
Yours sincerely,
Liam Keneddy
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
From: Info@nzta.govt.nz
New Zealand Transport Agency
Good afternoon Liam
Thank you for your email of 25 October 2013. Please accept our apologies
for the delay in responding.
After much thought and consideration, and on reviewing the dataset in the
tree like format as per your request, we must advise that the data (even
in its anonymised format) can not be provided.
The reasoning for this outcome is as follows:
1. Although the data has been made anonymous, there is potential
for individuals or testing officers to be identified from the data because
of the sometimes small datasets
2. The data may be used to make uninformed conclusions without
knowing the full context of the data
3. We have provided summarised data to answer all the questions
asked.
If, however, you are looking at finding trends in fail rates by testing
officer and site, we are more than happy to provide a summarised and
anonymised pass/fail rate for the testing officers for each site.
Regards
Ellena
__________________________________________________________
Customer Response Team
DDI 64 6 953 6200
E [NZTA request email]
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From: Liam Keneddy
Dear NZTA,
Thanks for your reply.
The data (anonymous or otherwise) I requested doesn't include any personally identifiable information such as name, contact details, driver license number. Any information should be made available under an OIA request (purpose of this act) so long as the information doesn't fall within a prohibited category of OIA act such as privacy. Therefore, I disagree that any individual candidate or testing officer can be identified.
To my knowledge, concerns of forming uninformed conclusions from information obtained under an OIA act is not a legal reason to refuse an OIA request.
You've provided summarised statistical data. I did not asked for such form of summarised data. This form of summarised data doesn't provide the information I initially requested as I've explained subsequently after the receipt of the summarised data. Therefore, I'd have to classify this request as denied if you're not able to provide the data in a tree like statistical format or in an anoynoumus form I detailed in my initial correspondence for this request.
If you're not absolutely sure of exact details of "tree like statistcal data" or would require substantial collation/research then please provide the data in the anoynoumus form. Please provide any such data in a spreadsheet if possible.
Please clearly state legal reason(s) with reference to section(s) of the relevant law that prevents you from providing tests data collated in either of the form I requested.
In my previous message, I've asked for detailed information regarding the paper audits of practical dirver testing. I stated that you may treat that part of the request for detailed information of paper audits as a separate request for the purpose OIA act since request for follow-up ifnormation would legally be a separate request. Please advicse me on the progress or status of this request.
I look forward to your response. Thanks in advance.
Yours sincerely,
Liam Keneddy
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
From: Info@nzta.govt.nz
New Zealand Transport Agency
Good morning Liam
Thank you for your email of 9 December 2013. Please accept our apologies
for the delay in responding.
Section 16 of the Official Information Act 1982 states, where the
information is not provided in the way preferred by the person requesting
it, the department or Minister of the Crown or organisation shall, subject
to section 10, give to that person— (a) the reason for not providing the
information in that way. Whilst you have requested the information in a
tree like form, we cannot action your request for the following reasons:
· In accordance with Section 18(f) of the Act, the information
requested cannot be made available without substantial collation or
research. Additionally, we have provided the information in the form that
we have because making the information available to you in the way that
you prefer would 'prejudice the interests protected.
· Section 9(2)(a) states the information has been provided in the
form that it has in order to ‘protect the privacy of natural persons’.
You have again asked for information on paper audits. Previously, the
Transport Agency conducted audits of all testing officers. However, for
the last 2 years, the NZ Driver Licensing Ltd commenced a significant
audit program of its own, which the Transport Agency monitors. This
includes some covert surveillance auditing, camera footage of some tests
and a detailed audit of test papers.
To date, there have been no customer satisfaction surveys. However, the
Transport Agency is currently developing a customer satisfaction survey to
help identify areas for improvement.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W [1]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
_________ _____________________________________________
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From: Liam Keneddy
Dear NZTA,
I suspected that providing data in tree like form might require substantial collation or research. Hence, I provided the option of providing anonymous test data in a table format. As you'd have to have such data readily available to compile the data in a particular statistical form (which you've done). As a matter of practicality, providing data in a table format would require less collation or research than for the statistical form of data you've provided. Your statistical form of data doesn't provide the information I'm looking for as I've outlined earlier. Generating pseudo ID does not require substantial collation as you've proved by providing anonymous unique numerical ID's for testing officers in your initial response. If this a problem let me know. Therefore, I do not agree that my request would require substantial collation or research.
In regards to section 18(f), privacy, I've explicitly stated that no private information including name, address, driver license number need not need to be provided. I've detailed what information is required and I've never asked for private information. Please advise me as to what part of my request pertains to private information. Hence, request for anonymous test data in not in breach of section 18(f).
You've not provided a reference to any section(s) of law that entitles you to refuse request because such data would "prejudice the interests protected" nor have you stated what is the concerned interests. I do not think anonymous driver testing data is a state secret or commercially sensitive data.
I've asked for details of paper audit (refer to my October 25 message) not kinds or types of audits. You've stated the types and kinds of audits in your initial OIA response. It may be that you do not have all the details of paper audits to grant my request as it is conducted by your contractor. I'm not sure as to whether information held by a contractor is covered under OIA. Please provide as much information you can to answer my OIA request. I will have to confirm legal grounds for OIA request involving information held by contractor.
Yours sincerely,
Liam Keneddy
New Zealand Transport Agency
Thank you for contacting the NZ Transport Agency.
Please do not respond to this email as it is an auto-reply to confirm that
we have received your email. Your enquiry is important to us and we will
endeavour to reply within three working days of receipt.
If your enquiry is urgent, you may wish to phone our Contact Centre on one
of the following numbers:
Motor vehicle queries: 0800 108 809
Driver licence queries: 0800 822 422
Callers from overseas: +64 6 953 6200
We are available Monday to Friday, between 8am to 6pm.
Kind regards
NZ Transport Agency
From: Info@nzta.govt.nz
New Zealand Transport Agency
Good afternoon Liam
Thank you for your email of 10 January 2014.
There appears to be some confusion with what you have requested since your
Official Information Act request (OIA-1236) and we apologise for this. The
Transport Agency does not want to prevent you from receiving any
information you are legally entitled to, therefore in an effort to assist
you with this matter, we offer the following:
1. With regard to the driver licence statistics, we believe the best
option is to telephone you so that we can clearly understand your request.
We therefore ask that you provide a telephone number for us to contact you
on.
2. With regard to the audit documentation for driver testing, we will
be formally responding to you with the documentation/reports currently
available.
Thank you again for writing.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W [1]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
_________ _____________________________________________
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From: Liam Keneddy
Dear NZTA,
Thanks for your timely reply.
I'd be happy to provide you with a phone number, however, it is unwise to do that through this public forum. In addition I need to be able to keep written records of all conversations, also there are other people who are interested in this OIA request (number of followers) who needs to be kept informed - can only be done through this website. Hence, a communication medium other than this website in not an available option.
To recap what I asked for is practical driver testing data either in a tree-like statistical form or in a table of anonymous raw test data.
I understand that providing data in a tree-like statistical form would require substantial collation or research. So please provide the anonymous test data in a table format.
This how the anonymous data in a table form should look like: a row of table for each unique practical test taken. A column for each for the following information:
(a)An unique candidate ID (anoynomus).
(b)The date when the test was conducted
(c)The Type of test - restricted/fulll.
(d)An unique testing center ID and/or name.
(e)The birth year/age of the candidate (age bracket would suffice for more anoynomity).
(f)The gender of the candidate.
(g)The result - pass / failed.
(h)The type of failure (e.g. immediate or critical) (optional).
(i)An anonymous (pseudo) ID of the testing officer.
(j)The overall score (optional).
(k)Comment of the testing officer (optional).
Any of the column indicated as optional need not be provided if it would require substantial collation or otherwise would lead to the denial of this OIA request.
The period covering the practical test is stated in my initial conversation for this request.
Yours sincerely,
Liam Keneddy
From: Info@nzta.govt.nz
New Zealand Transport Agency
Good morning Liam
We acknowledge receipt of your below request and are currently working on the data requested.
Please find attached Sue Hardiman's response to your request for the details of paper audits conducted by Driver Licensing Ltd.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
_________ _____________________________________________
-----Original Message-----
From: Liam Keneddy [mailto:[OIA #1177 email]]
Sent: Tuesday, 4 February 2014 3:36 p.m.
To: [email address]
Subject: Re: Official Information Act Request - Statistics
Dear NZTA,
Thanks for your timely reply.
I'd be happy to provide you with a phone number, however, it is
unwise to do that through this public forum. In addition I need to
be able to keep written records of all conversations, also there
are other people who are interested in this OIA request (number of
followers) who needs to be kept informed - can only be done through
this website. Hence, a communication medium other than this website
in not an available option.
To recap what I asked for is practical driver testing data either
in a tree-like statistical form or in a table of anonymous raw test
data.
I understand that providing data in a tree-like statistical form
would require substantial collation or research. So please provide
the anonymous test data in a table format.
This how the anonymous data in a table form should look like: a row
of table for each unique practical test taken. A column for each
for the following information:
(a)An unique candidate ID (anoynomus).
(b)The date when the test was conducted
(c)The Type of test - restricted/fulll.
(d)An unique testing center ID and/or name.
(e)The birth year/age of the candidate (age bracket would suffice
for more anoynomity).
(f)The gender of the candidate.
(g)The result - pass / failed.
(h)The type of failure (e.g. immediate or critical) (optional).
(i)An anonymous (pseudo) ID of the testing officer.
(j)The overall score (optional).
(k)Comment of the testing officer (optional).
Any of the column indicated as optional need not be provided if it
would require substantial collation or otherwise would lead to the
denial of this OIA request.
The period covering the practical test is stated in my initial
conversation for this request.
Yours sincerely,
Liam Keneddy
-----Original Message-----
Good afternoon Liam
Thank you for your email of 10 January 2014.
There appears to be some confusion with what you have requested
since your
Official Information Act request (OIA-1236) and we apologise for
this. The
Transport Agency does not want to prevent you from receiving any
information you are legally entitled to, therefore in an effort to
assist
you with this matter, we offer the following:
1. With regard to the driver licence statistics, we believe the
best
option is to telephone you so that we can clearly understand your
request.
We therefore ask that you provide a telephone number for us to
contact you
on.
2. With regard to the audit documentation for driver testing,
we will
be formally responding to you with the documentation/reports
currently
available.
Thank you again for writing.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W [http://scanmail.trustwave.com/?c=2838&am...
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
_________ _____________________________________________
[2]cid:image007.jpg@01CED589.56CDB240
[3]cid:image003.png@01CECF06.C05878A0[4]cid:image004.png@01CECF06.C05878A0[5]Adobe
Systems
Find the latest transport news, information, and advice on our
website:
[http://scanmail.trustwave.com/?c=2838&am...
References
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-------------------------------------------------------------------
Please use this email address for all replies to this request:
[OIA #1177 email]
Disclaimer: This message and any reply that you make will be
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If you find this service useful as an OIA officer, please ask your
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######################################################################
This email is only intended to be read by the named recipient. It may
contain information which is confidential, proprietary or the subject
of legal privilege. If you are not the intended recipient you must
delete this email and may not use any information contained in it.
Legal privilege is not waived because you have read this email.
######################################################################
hide quoted sections
From: Liam Keneddy
Dear NZTA,
Thanks. In regards to the audit information you've provided, would that be possible to provide data for the period 01-Sep-2012 to 31-Aug-2013, as this period matches the period of driver testing I requested. You've provided audit data for period Jan 2013 to Dec 2013 already, so may only need to supply data for 4 months (Sep 2012 to Dec 2012). I understand that I may have not explicitly stated the period of audits.
Thanks for you co-operation.
Yours sincerely,
Liam Keneddy
From: Info@nzta.govt.nz
New Zealand Transport Agency
Good afternoon Liam
Please find attached, details of the paper audits conducted by NZ Driver Licensing Ltd between 1 September 2012 and 31 December 2012.
This information is being released in accordance with the Official Information Act 1982.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
_________ _____________________________________________
-----Original Message-----
From: Liam Keneddy [mailto:[OIA #1177 email]]
Sent: Tuesday, 18 February 2014 3:09 p.m.
To: [email address]
Subject: RE: Official Information Act Request - Statistics
Dear NZTA,
Thanks. In regards to the audit information you've provided, would
that be possible to provide data for the period 01-Sep-2012 to
31-Aug-2013, as this period matches the period of driver testing I
requested. You've provided audit data for period Jan 2013 to Dec
2013 already, so may only need to supply data for 4 months (Sep
2012 to Dec 2012). I understand that I may have not explicitly
stated the period of audits.
Thanks for you co-operation.
Yours sincerely,
Liam Keneddy
-----Original Message-----
Good morning Liam
We acknowledge receipt of your below request and are currently
working on the data requested.
Please find attached Sue Hardiman's response to your request for
the details of paper audits conducted by Driver Licensing Ltd.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W http://scanmail.trustwave.com/?c=2838&am...
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
_________ _____________________________________________
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[OIA #1177 email]
Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
http://scanmail.trustwave.com/?c=2838&am...
If you find this service useful as an OIA officer, please ask your
web manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
Find the latest transport news, information, and advice on our website:
www.nzta.govt.nz
######################################################################
This email is only intended to be read by the named recipient. It may
contain information which is confidential, proprietary or the subject
of legal privilege. If you are not the intended recipient you must
delete this email and may not use any information contained in it.
Legal privilege is not waived because you have read this email.
######################################################################
hide quoted sections
From: Liam Keneddy
Dear NZTA,
I'm still awaiting the anonymous data you're preparing on your response on Feb 13, 2014. It's been over six months. So far I only received the audit data, half of my data request. Please carefully examine this OIA messages to fully understand this request.
Please let me know of any progress or status as soon as possible.
Yours sincerely,
Liam Keneddy
From: Info@nzta.govt.nz
New Zealand Transport Agency
Thanks for contacting the NZ Transport Agency with your enquiry. This is
an auto-reply to confirm that we have received your email.
Your enquiry is important to us and we aim to reply within 3 working days
of receipt. If your enquiry is urgent, you may wish to phone us on one of
the following numbers:
Driver licensing: 0800 822 422
Motor vehicle: 0800 108 809
Overseas: +64 6 9536200
We are open Monday to Friday, between 8am and 6pm.
Kind regards
NZ Transport Agency
Find the latest transport news, information, and advice on our website:
[1]www.nzta.govt.nz
--------------------------------------------------------------------------
This email is only intended to be read by the named recipient. It may
contain information which is confidential, proprietary or the subject of
legal privilege. If you are not the intended recipient you must delete
this email and may not use any information contained in it. Legal
privilege is not waived because you have read this email.
--------------------------------------------------------------------------
References
Visible links
1. http://www.nzta.govt.nz/
hide quoted sections
From: Info@nzta.govt.nz
New Zealand Transport Agency
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Hi Liam
Our social media team have advised that you have not received a response
to your last request under the Official Information Act. Please see below
and the attached for our response which we sent to you in March and again
in July – it appears that due to the size of the attachments, the emails
have not reached you and we were unfortunately unaware of this. Please
accept our apologies for any inconvenience this delay may have caused you.
I will be sending two further emails containing attachments in relation to
your request. If there is any further information you require please let
me know.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [1][NZTA request email] / W [2]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[3]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[4]cid:image007.jpg@01CED589.56CDB240
[5]cid:image003.png@01CECF06.C05878A0[6]cid:image004.png@01CECF06.C05878A0[7]Adobe
Systems
From: [8][email address]
Sent: Thursday, 24 July 2014 10:45 a.m.
To: 'Liam Keneddy'
Subject: RE: Official Information Act Request - Statistics
Hello Liam
Please find attached our last response to your request for data. Please
advise if there is any further information you require.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [9][NZTA request email] / W [10]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[11]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[12]cid:image007.jpg@01CED589.56CDB240
[13]cid:image003.png@01CECF06.C05878A0[14]cid:image004.png@01CECF06.C05878A0[15]Adobe
Systems
-----Original Message-----
From: Liam Keneddy
[[16]mailto:[OIA #1177 email]]
Sent: Thursday, 24 July 2014 10:26 a.m.
To: [17][email address]
Subject: RE: Official Information Act Request - Statistics
Dear NZTA,
I'm still awaiting the anonymous data you're preparing on your response on
Feb 13, 2014. It's been over six months. So far I only received the audit
data, half of my data request. Please carefully examine this OIA messages
to fully understand this request.
Please let me know of any progress or status as soon as possible.
Yours sincerely,
Liam Keneddy
-----Original Message-----
Good afternoon Liam
Please find attached, details of the paper audits conducted by NZ Driver
Licensing Ltd between 1 September 2012 and 31 December 2012.
This information is being released in accordance with the Official
Information Act 1982.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W
[18]http://scanmail.trustwave.com/?c=2838&am...
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand _________
_____________________________________________
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[19][OIA #1177 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[20]http://scanmail.trustwave.com/?c=2838&am...
If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
Find the latest transport news, information, and advice on our website:
[21]www.nzta.govt.nz
--------------------------------------------------------------------------
This email is only intended to be read by the named recipient. It may
contain information which is confidential, proprietary or the subject of
legal privilege. If you are not the intended recipient you must delete
this email and may not use any information contained in it. Legal
privilege is not waived because you have read this email.
--------------------------------------------------------------------------
References
Visible links
1. mailto:[NZTA request email]
2. http://www.nzta.govt.nz/
3. http://www.nzta.govt.nz/online
4. http://www.nzta.govt.nz/index.html
5. https://www.facebook.com/TransportAgency
6. https://twitter.com/nzta_news
7. http://www.youtube.com/user/NZTransportA...
8. mailto:[email address]
9. mailto:[NZTA request email]
10. http://www.nzta.govt.nz/
11. http://www.nzta.govt.nz/online
12. http://www.nzta.govt.nz/index.html
13. https://www.facebook.com/TransportAgency
14. https://twitter.com/nzta_news
15. http://www.youtube.com/user/NZTransportA...
16. mailto:[OIA #1177 email]
17. mailto:[email address]
18. http://scanmail.trustwave.com/?c=2838&am...
19. mailto:[OIA #1177 email]
20. http://scanmail.trustwave.com/?c=2838&am...
21. http://www.nzta.govt.nz/
hide quoted sections
From: Info@nzta.govt.nz
New Zealand Transport Agency
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attachment3.pdf
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Hi Liam
Further attachments.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W [1]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[2]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[3]cid:image007.jpg@01CED589.56CDB240
[4]cid:image003.png@01CECF06.C05878A0[5]cid:image004.png@01CECF06.C05878A0[6]Adobe
Systems
From: [email address]
Sent: Tuesday, 21 October 2014 10:53 a.m.
To: '[OIA #1177 email]'
Subject: FW: Official Information Act Request - Statistics
Hi Liam
Our social media team have advised that you have not received a response
to your last request under the Official Information Act. Please see below
and the attached for our response which we sent to you in March and again
in July – it appears that due to the size of the attachments, the emails
have not reached you and we were unfortunately unaware of this. Please
accept our apologies for any inconvenience this delay may have caused you.
I will be sending two further emails containing attachments in relation to
your request. If there is any further information you require please let
me know.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [7][NZTA request email] / W [8]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[9]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[10]cid:image007.jpg@01CED589.56CDB240
[11]cid:image003.png@01CECF06.C05878A0[12]cid:image004.png@01CECF06.C05878A0[13]Adobe
Systems
From: [14][email address]
Sent: Thursday, 24 July 2014 10:45 a.m.
To: 'Liam Keneddy'
Subject: RE: Official Information Act Request - Statistics
Hello Liam
Please find attached our last response to your request for data. Please
advise if there is any further information you require.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [15][NZTA request email] / W [16]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[17]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[18]cid:image007.jpg@01CED589.56CDB240
[19]cid:image003.png@01CECF06.C05878A0[20]cid:image004.png@01CECF06.C05878A0[21]Adobe
Systems
-----Original Message-----
From: Liam Keneddy
[[22]mailto:[OIA #1177 email]]
Sent: Thursday, 24 July 2014 10:26 a.m.
To: [23][email address]
Subject: RE: Official Information Act Request - Statistics
Dear NZTA,
I'm still awaiting the anonymous data you're preparing on your response on
Feb 13, 2014. It's been over six months. So far I only received the audit
data, half of my data request. Please carefully examine this OIA messages
to fully understand this request.
Please let me know of any progress or status as soon as possible.
Yours sincerely,
Liam Keneddy
-----Original Message-----
Good afternoon Liam
Please find attached, details of the paper audits conducted by NZ Driver
Licensing Ltd between 1 September 2012 and 31 December 2012.
This information is being released in accordance with the Official
Information Act 1982.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W
[24]http://scanmail.trustwave.com/?c=2838&am...
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand _________
_____________________________________________
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[25][OIA #1177 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[26]http://scanmail.trustwave.com/?c=2838&am...
If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
Find the latest transport news, information, and advice on our website:
[27]www.nzta.govt.nz
--------------------------------------------------------------------------
This email is only intended to be read by the named recipient. It may
contain information which is confidential, proprietary or the subject of
legal privilege. If you are not the intended recipient you must delete
this email and may not use any information contained in it. Legal
privilege is not waived because you have read this email.
--------------------------------------------------------------------------
References
Visible links
1. http://www.nzta.govt.nz/
2. http://www.nzta.govt.nz/online
3. http://www.nzta.govt.nz/index.html
4. https://www.facebook.com/TransportAgency
5. https://twitter.com/nzta_news
6. http://www.youtube.com/user/NZTransportA...
7. mailto:[NZTA request email]
8. http://www.nzta.govt.nz/
9. http://www.nzta.govt.nz/online
10. http://www.nzta.govt.nz/index.html
11. https://www.facebook.com/TransportAgency
12. https://twitter.com/nzta_news
13. http://www.youtube.com/user/NZTransportA...
14. mailto:[email address]
15. mailto:[NZTA request email]
16. http://www.nzta.govt.nz/
17. http://www.nzta.govt.nz/online
18. http://www.nzta.govt.nz/index.html
19. https://www.facebook.com/TransportAgency
20. https://twitter.com/nzta_news
21. http://www.youtube.com/user/NZTransportA...
22. mailto:[OIA #1177 email]
23. mailto:[email address]
24. http://scanmail.trustwave.com/?c=2838&am...
25. mailto:[OIA #1177 email]
26. http://scanmail.trustwave.com/?c=2838&am...
27. http://www.nzta.govt.nz/
hide quoted sections
From: Info@nzta.govt.nz
New Zealand Transport Agency
image001.jpg
6K
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image002.jpg
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Hi Liam
Further attachments.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [1][NZTA request email] / W [2]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[3]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[4]cid:image007.jpg@01CED589.56CDB240
[5]cid:image003.png@01CECF06.C05878A0[6]cid:image004.png@01CECF06.C05878A0[7]Adobe
Systems
From: [8][email address]
Sent: Tuesday, 21 October 2014 10:53 a.m.
To: '[OIA #1177 email]'
Subject: FW: Official Information Act Request - Statistics
Hi Liam
Our social media team have advised that you have not received a response
to your last request under the Official Information Act. Please see below
and the attached for our response which we sent to you in March and again
in July – it appears that due to the size of the attachments, the emails
have not reached you and we were unfortunately unaware of this. Please
accept our apologies for any inconvenience this delay may have caused you.
I will be sending two further emails containing attachments in relation to
your request. If there is any further information you require please let
me know.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [9][NZTA request email] / W [10]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[11]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[12]cid:image007.jpg@01CED589.56CDB240
[13]cid:image003.png@01CECF06.C05878A0[14]cid:image004.png@01CECF06.C05878A0[15]Adobe
Systems
From: [16][email address]
Sent: Thursday, 24 July 2014 10:45 a.m.
To: 'Liam Keneddy'
Subject: RE: Official Information Act Request - Statistics
Hello Liam
Please find attached our last response to your request for data. Please
advise if there is any further information you require.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [17][NZTA request email] / W [18]www.nzta.govt.nz
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
[19]cid:image008.jpg@01CF9471.F5546D80
_________ _____________________________________________
[20]cid:image007.jpg@01CED589.56CDB240
[21]cid:image003.png@01CECF06.C05878A0[22]cid:image004.png@01CECF06.C05878A0[23]Adobe
Systems
-----Original Message-----
From: Liam Keneddy
[[24]mailto:[OIA #1177 email]]
Sent: Thursday, 24 July 2014 10:26 a.m.
To: [25][email address]
Subject: RE: Official Information Act Request - Statistics
Dear NZTA,
I'm still awaiting the anonymous data you're preparing on your response on
Feb 13, 2014. It's been over six months. So far I only received the audit
data, half of my data request. Please carefully examine this OIA messages
to fully understand this request.
Please let me know of any progress or status as soon as possible.
Yours sincerely,
Liam Keneddy
-----Original Message-----
Good afternoon Liam
Please find attached, details of the paper audits conducted by NZ Driver
Licensing Ltd between 1 September 2012 and 31 December 2012.
This information is being released in accordance with the Official
Information Act 1982.
Regards
_________ _____________________________________________
Ellena Crafar / Customer Response Team
Customer Access
DDI 0800 822 422
E [NZTA request email] / W
[26]http://scanmail.trustwave.com/?c=2838&am...
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand _________
_____________________________________________
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[27][OIA #1177 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[28]http://scanmail.trustwave.com/?c=2838&am...
If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
Find the latest transport news, information, and advice on our website:
[29]www.nzta.govt.nz
--------------------------------------------------------------------------
This email is only intended to be read by the named recipient. It may
contain information which is confidential, proprietary or the subject of
legal privilege. If you are not the intended recipient you must delete
this email and may not use any information contained in it. Legal
privilege is not waived because you have read this email.
--------------------------------------------------------------------------
References
Visible links
1. mailto:[NZTA request email]
2. http://www.nzta.govt.nz/
3. http://www.nzta.govt.nz/online
4. http://www.nzta.govt.nz/index.html
5. https://www.facebook.com/TransportAgency
6. https://twitter.com/nzta_news
7. http://www.youtube.com/user/NZTransportA...
8. mailto:[email address]
9. mailto:[NZTA request email]
10. http://www.nzta.govt.nz/
11. http://www.nzta.govt.nz/online
12. http://www.nzta.govt.nz/index.html
13. https://www.facebook.com/TransportAgency
14. https://twitter.com/nzta_news
15. http://www.youtube.com/user/NZTransportA...
16. mailto:[email address]
17. mailto:[NZTA request email]
18. http://www.nzta.govt.nz/
19. http://www.nzta.govt.nz/online
20. http://www.nzta.govt.nz/index.html
21. https://www.facebook.com/TransportAgency
22. https://twitter.com/nzta_news
23. http://www.youtube.com/user/NZTransportA...
24. mailto:[OIA #1177 email]
25. mailto:[email address]
26. http://scanmail.trustwave.com/?c=2838&am...
27. mailto:[OIA #1177 email]
28. http://scanmail.trustwave.com/?c=2838&am...
29. http://www.nzta.govt.nz/
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