Time taken to alocate complaints

James Lochead made this Official Information request to Office of the Ombudsman

Response to this request is long overdue. By law Office of the Ombudsman should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: James Lochead

Dear Office of the Ombudsmen,

When a complaint is made to yourselves it appears to take over a year for it to even be allocated.

If this is correct what steps are or have been taken to rectify this, as this appears to be a very long time before a complaint is even looked at.

Yours faithfully,

James Lochead

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Liam left an annotation ()

How ironic that this question about delays is delayed by up to two years...

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