SOP - Standard Operating Procedure

Karl Bloxham made this Official Information request to Health and Disability Commissioner

Response to this request is delayed. By law, Health and Disability Commissioner should normally have responded promptly and by (details and exceptions)

From: Karl Bloxham

Dear Health and Disability Commissioner,

Please provide a full copy of HDC’s Standard Operating Procedure (complaints)

Yours faithfully,

Karl Bloxham

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From: Karl Bloxham

Dear Health and Disability Commissioner,

Please confirm you acknowledge my Offical Information Act request, as i understand you are required to provide this document no later than 24 May 2019

Yours faithfully,

Karl Bloxham

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From: Niki Wright
Health and Disability Commissioner


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Good afternoon Karl,

I can confirm that your request was received and is under consideration.
HDC will respond no later than 21 May 2019.

Sincerely,
Niki

Niki Wright
Wellington Office of the Health and Disability Commissioner
PO Box 11934, Wellington 6142
Level 11, TechnologyOne House, 86 Victoria Street, Wellington 6011
[1]Health & Disability Commissioner 
[2]http://www.hdc.org.nz

From:        Karl Bloxham <[FYI request #10178 email]>
To:        OIA/LGOIMA requests at Health and Disability Commissioner
<[Health and Disability Commissioner request email]>
Date:        14/05/2019 03:05 a.m.
Subject:        Re: Official Information request - SOP - Standard
Operating Procedure

--------------------------------------------------------------------------

Dear Health and Disability Commissioner,

Please confirm you acknowledge my Offical Information Act request, as i
understand you are required to provide this document no later than 24 May
2019

Yours faithfully,

Karl Bloxham

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Please use this email address for all replies to this request:
[FYI request #10178 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

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From: Niki Wright
Health and Disability Commissioner


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Good Afternoon Karl,

Please find attached response to your information request of 22 April
2019.

Sincerely,
Niki

Niki Wright
Senior Official Information Act Advisor
Wellington Office of the Health and Disability Commissioner
PO Box 11934, Wellington 6142
Level 11, TechnologyOne House, 86 Victoria Street, Wellington 6011
[1]Health & Disability Commissioner 
[2]http://www.hdc.org.nz

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References

Visible links
2. http://www.hdc.org.nz/

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From: Karl Bloxham

Dear Niki Wright,

Thank you for your reply and your advice that my OIA request has been refused under section 18(d).

However, section 18(d) relates to information publicly available or information in Draft that will be publicily available soon.

Neither of these situation apply at the time my request was made, the Standard Operating Procedures have been in effect since 1 November 2001.

I would add, HDC have provided requests made via FYI previously without issue.

A complaint to the Ombudsman would have to consider your refusal and whether the decision was justified.

As the document is not pubicly available or in Draft, HDC have meet others requests on FYI, then it is logical that HDC’s refusal woukd be in the circumstances unreasonable as per section 30(1)(b).

With respect I would therefore ask you to revisit your decision and provide the requested information.

Yours sincerely,

Karl Bloxham

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From: Karl Bloxham

Dear Health and Disability Commissioner,

It is some what concerning a commission that is there to protect consumer rights is itself breaching the OIA act, which core intention is to provide the public trust in gov thru transparency.

The stance taken by HDC is in conflict of consumer rights.

Yours faithfully,

Karl Bloxham

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From: Karl Bloxham

Dear Health and Disability Commissioner,

This request is now exceeding 50 plus days.

Iam sure the ombudsman has enough cases on his hands and doesnt need another case to resolve.

So please explain why the HDC disregard the provisions of the Offical Information Act, including the grounds in which you have denied to provide the Information. as you state its available on the HDC webpage, yet it still has not heen uploaded.

I was very surprised to see that the HDC are now charging for alot of the information they provide from the webpage, this is completely the oposite to SSC, OPC, Ombudsman or the Ministers themselves. This would appear to be unhelpful in providing the piblic with resources for which they have ultimatley paid via income tax etc.

Yours faithfully,

Karl Bloxham

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