Cost of passport issue
Megan made this Official Information request to Department of Internal Affairs
The request was successful.
From: Megan
Dear Department of Internal Affairs,
Please produce a breakdown of the costs involved in producing a NZ passport and how this relates to the application fee.
Yours faithfully,
Megan Sloan
From: Telephon Telephon
Department of Internal Affairs
Dear Sloan
Thank you for your enquiry.
We have forwarded your email to our passports team ([email address]). They will respond to you as soon as possible. If you would like to contact the team via phone please call 0800 22 50 50 or (+64 4) 474 8100.
Kind Regards,
Customer Services Team
Shared Services Branch
Department of Internal Affairs - Te Tari Taiwhenua
Phone: (+64 4) 495 7200
www.dia.govt.nz
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From: FYI Requests
Dear Megan
Thank you for your email.
Due to the nature of your enquiry, your email has been forwarded to a
senior staff member who will respond within 15 working days.
Our Contact Centre is open Monday - Thursday 8.00am - 7.00pm; Friday
9.00am - 7.00pm and Saturday 9.00am - 2.00pm.
If you have any further enquiries, please contact us again by email or
phone Call Free (NZ) 0800 22 50 50, or if overseas [1](+64 4) 463 9360 or
visit our website: <[2]http://www.passports.govt.nz/>.
Kind regards
Carol Thomas
Client Information Officer - Kaipûrongo Kiritaki
Passport Office - Uruwhenua
Department of Internal Affairs - Te Tari Taiwhenua
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From: Lesley Tse
Department of Internal Affairs
Dear Megan
Thank you for your email of 22 November 2011 requesting, under the
Official Information Act, a breakdown of the costs involved in producing a
New Zealand passport and how this relates to the application fee.
Below is a breakdown of these costs. Please note that these are
approximate long run costs which were determined by the last passport fees
review.
ITEM COST $
Personnel 33.70
Passport Book 11.80
E-passport chip and protective inlay 21.97
On-line checking of application against birth and citizenship 3.91
registers
Freight, postage, forms, storage, bank fees, tolls etc 6.16
Computer costs 3.82
Office space 4.08
Overseas posts agency costs 5.52
Passport system developments 11.04
Depreciation and capital charge 7.00
Corporate overheads 9.30
Subsidy for children’s passports, refugee travel documents and 15.00
certificates of identity
GST 20.00
Total 153.30
Yours sincerely
Lesley Tse
Business Support Officer
Passports Uruwhenua
Service Delivery and Operations
The Department of Internal Affairs Te Tari Taiwhenua
0800 22 50 50
Fax: +64 4 382 3403
120 Victoria Street
PO Box 10-526, Wellington
New Zealand
www.dia.govt.nz
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