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Bonus or commission

Jennifer made this Official Information request to Accident Compensation Corporation

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From: Jennifer

Dear Accident Compensation Corporation,

Do acc staff receive commission or bonuses in any form for exiting claimants from acc payments or declining anything?

Yours faithfully,

Jennifer

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From: Government Services
Accident Compensation Corporation

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have received your email.

Depending on the nature of your request you may not receive an official
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Our [1]website provides up to date news and information about our work.
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Kind regards,

[5][email address]

Government Engagement & Support, ACC

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From: Government Services
Accident Compensation Corporation

Dear Jennifer

                                                      

Your Official Information Act request, reference: 0053884

Thank you for your request of 14 March 2019, asking for the following
information under the Official Information Act 1982 (the Act):

 

 1. Do acc staff receive commission or bonuses in any form for exiting
claimants from acc payments or declining anything?

 

ACC does not pay commission or bonuses to staff for exiting people from
the Scheme.

 

ACC is happy to answer your questions

If you have any questions, you can email me at
[1][email address].

 

If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.

 

Yours sincerely

Emma

   
       
    Emma Coats, Manager OIA Services, ACC  
  ACC cares about the environment – please don’t print this email  
  unless it is really necessary. Thank you.  
   

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

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2. http://www.ombudsman.parliament.nz/

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Karl Bloxham left an annotation ()

Hi Jennifer, as much as ACC have correctly responded to your question, i think if you were to ask about the case managers performance review and how it works, then you would get your answer.

Basically Case Managers are rewarded for meeting or exceeding there KPI’s.

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Karl Bloxham left an annotation ()

In the later part of this ACC advice should help.

https://fyi.org.nz/request/4100/response...

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