Public transport customer service and information

Mike Mellor made this Official Information request to Wellington Regional Council

The request was successful.

From: Mike Mellor

Dear Wellington Regional Council,

Could you please let me have full information on the following, referenced by Schedule 2 paragraph number at

Para 3.36, Customer Service Standards
Para 3.41, Annexure 3 (Customer Communication and Information Systems)

Yours faithfully,

Mike Mellor

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From: Sam Horsefield
Wellington Regional Council

Dear Mike,


Acknowledgement of Request for Information


Thank you for your email dated 20 January 2019, requesting information
regarding Public transport customer service and information


Your request is being followed-up and a reply will be sent to you shortly.


Yours sincerely,


Sam Horsefield




Luke Troy

General Manager


Greater Wellington Regional Council




ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

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