Number of tickets issued by manned bus lane camera on Broadway

Mr Walker made this Official Information request to Auckland Transport

Response to this request is long overdue. By law Auckland Transport should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: Mr Walker

Dear Auckland Transport,

Following a telephone conversation with your staff on Monday the 10th of June, please provide me with the following information.

I would like to have records of when the manned camera ticketing vehicles using the bus lane on Broadway in Newmarket (stationed at approximately 476 Broadway, Epsom) was first implemented, a list of dates and times it has been implemented since, and a breakdown of how many tickets have been issued from this camera and any demographic information available on those ticketed. I would also like you to provide me with information on how many query and contest applications you have received for this camera, details on how many were upheld and how many were rejected and the number of formal complaints lodged against the aforementioned camera. Please provide the information requested along with a comparison to at least two other bus lane cameras within Auckland City and any further supplementary information you deem fit to include.

Yours faithfully,

Mr Walker

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From: Info (AT)

Thank you for contacting Auckland Transport.

 

Your email will be referred to a member of our customer services team, who
will respond to you directly or refer your query to the appropriate
business unit.  We aim to respond to all correspondence within 10 working
days.  If your enquiry cannot be responded to in full within 10 days, we
will inform you of progress and let you know when to expect a final
response.

Please kindly note this mailbox is not monitored during the weekend or
afterhours (i.e. before 8am and after 5.30pm).

 

If you have an urgent enquiry, please phone our call centre directly on 09
355 3553. The Auckland Transport call centre is open 24 hours a day, 7
days a week, including public holidays.

 

Please do not respond to this email as this is an automated message.

 

Kind regards

Customer Response Team

Auckland Transport

[1]www.aucklandtransport.govt.nz

 

WARNING This email contains information which is CONFIDENTIAL and may be
subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
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purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

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1. http://www.aucklandtransport.govt.nz/

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From: Info (AT)


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Good afternoon Mr Walker,

Please find attached a letter outlining our charges for information
requested under the Local Government Official Information and Meetings Act
1987 from Auckland Transport. 

This is concerning your request for tickets issued by the manned bus lane
camera on Broadway.

 

Kind regards

 

Stephanie Burcher | Feedback Coordinator [2]Description:
Customer Response Team Description: final
6 Henderson Valley Rd, Henderson, Auckland, 0612 Email-Signature1

Private Bag 92250, Auckland 1142

 

P 09 355 3553 | F 09 355 3550

[1]www.aucklandtransport.govt.nz

 

 

WARNING This email contains information which is CONFIDENTIAL and may be
subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/

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G Christian left an annotation ()

Easy way to get out of actually doing any work type stuff - charge $380.

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From: Mr Walker

Dear Info (AT),

Currently with the Office of the Ombudsman for investigation. I believe it is unreasonable to demand this amount for the information requested and am confident the majority of New Zealander's would not be able to meet this demand also.

Yours sincerely,

Mr Walker

Link to this

From: Info (AT)

Thank you for contacting Auckland Transport.

 

Your email will be referred to a member of our customer services team, who
will respond to you directly or refer your query to the appropriate
business unit.  We aim to respond to all correspondence within 10 working
days.  If your enquiry cannot be responded to in full within 10 days, we
will inform you of progress and let you know when to expect a final
response.

Please kindly note this mailbox is not monitored during the weekend or
afterhours (i.e. before 8am and after 5.30pm).

 

If you have an urgent enquiry, please phone our call centre directly on 09
355 3553. The Auckland Transport call centre is open 24 hours a day, 7
days a week, including public holidays.

 

Please do not respond to this email as this is an automated message.

 

Kind regards

Customer Response Team

Auckland Transport

[1]www.aucklandtransport.govt.nz

 

WARNING This email may contain information which is CONFIDENTIAL and may
be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you
must not peruse, use, disseminate, distribute or copy this email or
attachments. If you have received this in error, please notify us
immediately by return email, facsimile or telephone (call us collect) and
delete this email. Thank you. Phone: +64 9 355 3553 or Fax: +64 9 355
3550. AUCKLAND TRANSPORT ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO
THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM AUCKLAND
TRANSPORT. Nothing in this email designates an information system for the
purposes of section 11(a) of the New Zealand Electronic Transaction Act
2002, unless expressly stated otherwise.

References

Visible links
1. http://www.aucklandtransport.govt.nz/

Link to this

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