No response

L.K.Barber made this Official Information request to Ministry of Social Development

The request was partially successful.

From: L.K.Barber

Dear Ministry of Social Development,
To Whom it may concern, I made a request for information on the 21st of May 2018 for information on who/how client debt repayments can be altered & what information is available to the decision maker before repayment alteration is made & how the Ministry conveys that to their clients. I received confirmation of this request on the 22nd of May 2018. My reply was due no later than 11June 2018. It is now the 23rd of June. I have not received a reply. I will be lodging a formal complaint to assist progress of my request. No time extension has been requested & no explanation offered. I am therefore left with the assumption this information will not be supplied. Accordingly if the requested information is still not available by Wednesday the 27th of June I confirm that this unacceptable situation will be escalated. Thank you for your attention in this matter.

Yours faithfully,
L K Barber

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From: L.K.Barber

Dear Ministry of Social Development,
My request of May 21 2018 has not been answered. The response is needed for BEFORE the present internal review is completed. That time frame being less than 2wks.

Yours faithfully,

L.K.Barber

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From: Info (MSD)
Ministry of Social Development

Dear L K Barber

Thank you for your email of 21 May 2018 requesting information under the Official Information Act 1982. The information is publicly available and your request is therefore not being treated as an Official Information Act request.

We would like to apologise for how long it is taking to provide you with a response. Unfortunately, it is taking longer than expected to provide you with a response to your questions. We expect to be able to provide you with a response by the end of this week, if not sooner.

Yours sincerely
Ministerial and Executive Services

-----Original Message-----
From: L.K.Barber [mailto:[FOI #8096 email]]
Sent: Saturday, 23 June 2018 8:33 a.m.
To: OIA_Requests (MSD)
Subject: Official Information request - No response

Dear Ministry of Social Development,
To Whom it may concern, I made a request for information on the 21st of May 2018 for information on who/how client debt repayments can be altered & what information is available to the decision maker before repayment alteration is made & how the Ministry conveys that to their clients. I received confirmation of this request on the 22nd of May 2018. My reply was due no later than 11June 2018. It is now the 23rd of June. I have not received a reply. I will be lodging a formal complaint to assist progress of my request. No time extension has been requested & no explanation offered. I am therefore left with the assumption this information will not be supplied. Accordingly if the requested information is still not available by Wednesday the 27th of June I confirm that this unacceptable situation will be escalated. Thank you for your attention in this matter.

Yours faithfully,
L K Barber

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