Thank you for contacting Massey University. For student enquiries please
ensure that you have provided your student ID (if known), full name, date
of birth, current address and contact phone number.

 

Kind
Regards,                                                                                  

 

NATIONAL CONTACT CENTRE

Massey University, National Contact Centre (PN141), Private Bag 11 222,
Manawatu Mail Centre, Palmerston North 4442, New Zealand

Operating Hours: Monday to Friday 8:30am to 5 pm

Telephone:  0800 MASSEY (0800 627 739), Overseas +64 6 350 5701

Email: [1][Massey University request email]

Webchat: [2]http://chat.massey.ac.nz

Facsimile:  +64 6 350 5618

Free Text:  5222

Website: [3]www.massey.ac.nz

 

Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipients and have received this email in error, can you please notify
the sender immediately and delete the content from your system. Thank you.

 

[4]Email Sig

 

First year free fees information

 

We encourage all prospective students to [5]apply now through the normal
process and check your eligibility at [6]FeesFree.govt.nz. We look forward
to welcoming you to one of our four campuses – Auckland, Manawatū,
Wellington or Distance.

 

Enrolments for 2018 are now open

 

To enrol click here:
[7]https://www.massey.ac.nz/massey/admissio...

 

References

Visible links
1. mailto:[Massey University request email]
2. http://chat.massey.ac.nz/
3. http://www.massey.ac.nz/
5. https://www.massey.ac.nz/massey/admissio...
6. https://www.feesfree.govt.nz/
7. https://www.massey.ac.nz/massey/admissio...

 

Hello ,

 

Please see below request.

 

Should you require any further assistance, please do not hesitate to
contact us.

 

Regards,

 

Selena Bailey

NATIONAL CONTACT CENTRE

 

-----Original Message-----
From: E.F Lalau [[1]mailto:[FYI request #7602 email]]
Sent: Thursday, 12 April 2018 2:22:26 PM
To: Massey University
Subject: Official Information request - Graduation process

Dear Massey University,

Under the Official Information Act 1982 I request the following:

1.      Please provide detailed information on the online graduation
process for students once they have applied to graduate.
2.      What steps should a student have gone through to get access to the
graduation portal on their student login.
3.      Why has the graduation process changed from ‘apply to graduate’ to
now ‘invitation to graduation’.
4.      How many students who have made complaints about the online and
offline graduation process. Please explain the reasons.
5.      How many students who have made appointments around not
understanding their credits records on their student portal login from as
early as 2014 and explain their reasons.
6.      How many students who have brought to your attention their
complaints and/or struggles with navigating their way around the new
student portal login layout that changed in August 23rd 2017 and their
reasons why.
7.      What were the notes recorded in 2016-2017 including Wellington’s
Student Consultant Student Advice & Information with myself, E.F Lalau.

Yours faithfully,

E.F Lalau

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #7602 email]

Is [Massey University request email] the wrong address for Official Information
requests to Massey University? If so, please contact us using this form:
[2]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[FYI request #7602 email]
2. https://fyi.org.nz/change_request/new?bo...
3. https://fyi.org.nz/help/officers

hide quoted sections

Dear E.F Lalau

Your Official Information Act Request has been received and assigned.

 

Reference Number 177/2018
Official Information Act Request re: information on the online
Description graduation process for students once they have applied to
graduate.
Status In Progress
 
Kind Regards

Rachel Ferguson

 

 

 

 

 

-----Original Message-----
From: E.F Lalau
[[1]mailto:[FOI #7602 email]]
Sent: Thursday, 12 April 2018 2:22:26 PM
To: Massey University
Subject: Official Information request - Graduation process

Dear Massey University,

Under the Official Information Act 1982 I request the following:

1.      Please provide detailed information on the online graduation
process for students once they have applied to graduate.
2.      What steps should a student have gone through to get access to
the graduation portal on their student login.
3.      Why has the graduation process changed from ‘apply to graduate’
to now ‘invitation to graduation’.
4.      How many students who have made complaints about the online and
offline graduation process. Please explain the reasons.
5.      How many students who have made appointments around not
understanding their credits records on their student portal login from
as early as 2014 and explain their reasons.
6.      How many students who have brought to your attention their
complaints and/or struggles with navigating their way around the new
student portal login layout that changed in August 23rd 2017 and their
reasons why.
7.      What were the notes recorded in 2016-2017 including Wellington’s
Student Consultant Student Advice & Information with myself, E.F Lalau.

Yours faithfully,

E.F Lalau

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[2][FOI #7602 email]

Is [3][Massey University request email] the wrong address for Official Information
requests to Massey University? If so, please contact us using this form:
[4]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[5]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[FOI #7602 email]
2. mailto:[FOI #7602 email]
3. mailto:[Massey University request email]
4. https://fyi.org.nz/change_request/new?bo...
5. https://fyi.org.nz/help/officers

hide quoted sections

 Dear E.F. LaLau,

Please find attached to this email a response to your OIA request.

Kind regards,

Jodie Banner  |  Director Risk and Assurance

Risk Management Office  |  Massey University Manawatū |  Ext 83376

Room 3.12, Level 3, Registry Building, Palmerston North +64 6 356 9099

 

[1]https://www.massey.ac.nz/massey/fms/Comm...

 

Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipient and have received this email in error, can you please notify the
sender immediately and delete the content from your system. Thank you.

 

 

---Original Message-----
From: E.F Lalau [[2]mailto:[FOI #7602 email]]
Sent: Thursday, 12 April 2018 2:22:26 PM
To: Massey University
Subject: Official Information request - Graduation process

Dear Massey University,

Under the Official Information Act 1982 I request the following:

1.      Please provide detailed information on the online graduation
process for students once they have applied to graduate.
2.      What steps should a student have gone through to get access to the
graduation portal on their student login.
3.      Why has the graduation process changed from ‘apply to graduate’ to
now ‘invitation to graduation’.
4.      How many students who have made complaints about the online and
offline graduation process. Please explain the reasons.
5.      How many students who have made appointments around not
understanding their credits records on their student portal login from as
early as 2014 and explain their reasons.
6.      How many students who have brought to your attention their
complaints and/or struggles with navigating their way around the new
student portal login layout that changed in August 23rd 2017 and their
reasons why.
7.      What were the notes recorded in 2016-2017 including Wellington’s
Student Consultant Student Advice & Information with myself, E.F Lalau.

Yours faithfully,

E.F Lalau

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[3][FOI #7602 email]

Is [4][Massey University request email] the wrong address for Official Information
requests to Massey University? If so, please contact us using this form:
[5]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

 

References

Visible links
2. mailto:[FOI #7602 email]
3. mailto:[FOI #7602 email]
4. mailto:[Massey University request email]
5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers

hide quoted sections