Nature of the complaint about Normandale School in Sep 2015
The request was successful.
From: [User 4230 name redacted]
Dear Ministry of Education,
Could you please provide further information in regards to a complaint made by a parent to a Speech and Language Therapist about Normandale School in September 2015?
Your OIA response dated 25 May 2016 states that 'a mother was concerned at the way she was treated at Normandale School.' It further states that a Senior Advisor called the mother and discussed the issue with her. It does not state what the nature of the issue actually is, as per the original request, so further clarification is now formally requested.
The specific information required is:
- what was the exact treatment that the mother complained about?
- was the treatment she complained about conducted by a staff member or the Principal?
As this matter relates to a current complaint with the Education Council, this specific information is requested urgently.
[Name redacted by admin]
From: Enquiries National
Ministry of Education
Thank you for your email.
This is an auto generated response confirming your email has been received. Please do not respond to this message.
We will respond to you as soon as possible.
Ngā mihi, nā
Enquiries National Team | Ministry of Education
33 Bowen St, Wellington, New Zealand
Email enquiries.national@e<mailto:[Ministry of Education request email]>ducation.govt.nz | education.govt.nz
Note that messages sent to several Ministry email addresses are responded to by this mailbox
Ministry of Education | Te Tāhuhu o te Mātauranga
We get the job done Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn He rōpū manaaki, he rōpū whakarongo, he rōpū ako mātou
We back ourselves and others to win Ka manawanui ki a mātou me ētahi ake kia wikitoria
We work together for maximum impact Ka mahi ngātahi mo te tukinga nui tonu
Great Results are our bottom line Ko ngā huanga tino pai a mātou whāinga mutunga