Good afternoon Mr Harris

Thank you for your email below requesting information regarding the use of social media monitoring tools by the New Zealand Customs Service (Customs).

Customs will process your request under the Official Information Act 1982 and will provide a response as soon as reasonably practicable and within 20 working days from the date after which your request was received.

Please feel free to contact Customs if you have any questions or concerns relating to your request.

Kind regards
Procedures and Support team
NZ Customs Service

-----Original Message-----
From: Alex Harris [mailto:[FOI #4071 email]]
Sent: Friday, 27 May 2016 13:34
To: OIA
Subject: Official Information Act request - Use of social media monitoring tools by Customs

Dear New Zealand Customs Service,

I would like to request the following information under the OIA:

* Does your agency use social media monitoring tools or services such as Signal, ZeroFOX or Geofeedia? If so, I'd like to know which tools are used, where they are installed / used from, (broadly) what they are used for, and how much they cost (both to install / purchase, and per year for licencing / subscription / support).

I would prefer to receive an electronic response. Queries about this request will be automatically forwarded to me by the fyi.org.nz website.

With regards to s12 of the OIA, I am an NZ citizen and in NZ.

Yours faithfully,

Alex Harris

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This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

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The information contained in this email message is intended only for the addressee and is not necessarily the official view or communication of the New Zealand Customs Service.

This email may contain information that is confidential or legally privileged. If you have received it by mistake, please:
(a) reply promptly to that effect, and remove this email and the reply from your system; and
(b) do not act on this email in any other way.

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Good evening Mr Harris

 

Please find attached a response to your request

 

Kind regards

Procedures and Support team

New Zealand Customs Service

 

-----Original Message-----

From: Alex Harris
[[1]mailto:[FOI #4071 email]]

Sent: Friday, 27 May 2016 13:34

To: OIA

Subject: Official Information Act request - Use of social media monitoring
tools by Customs

 

Dear New Zealand Customs Service,

 

I would like to request the following information under the OIA:

 

* Does your agency use social media monitoring tools or services such as
Signal, ZeroFOX or Geofeedia? If so, I'd like to know which tools are
used, where they are installed / used from, (broadly) what they are used
for, and how much they cost (both to install / purchase, and per year for
licencing / subscription / support).

 

I would prefer to receive an electronic response. Queries about this
request will be automatically forwarded to me by the fyi.org.nz website.

 

With regards to s12 of the OIA, I am an NZ citizen and in NZ.

 

Yours faithfully,

 

Alex Harris

 

-------------------------------------------------------------------

 

This is an OIA request done via the FYI website.

 

Please do not send progress updates as PDF files.

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[2]https://fyi.org.nz/help/officers

 

If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.

 

 

-------------------------------------------------------------------

 

The information contained in this email message is intended only for the
addressee and is not necessarily the official view or communication of the
New Zealand Customs Service.

This email may contain information that is confidential or legally
privileged. If you have received it by mistake, please:
(a) reply promptly to that effect, and remove this email and the reply
from your system; and
(b) do not act on this email in any other way.

References

Visible links
1. mailto:[FOI #4071 email]
2. https://fyi.org.nz/help/officers

hide quoted sections