Supervised Contact Provider Payments Dataset and Disclosure Records
SPENCER JONES made this Official Information request to Ministry of Justice
Response to this request is long overdue. By law Ministry of Justice should have responded by now (details and exceptions). The requester can complain to the Ombudsman.
From: SPENCER JONES
Dear Ministry of Justice,
I request the following information under the Official Information Act 1982.
I am aware of the existence of a dataset showing total payments made to supervised contact providers for the 2023/2024 financial year, including a table titled:
“Total payment made to individual providers by financial year 2023/2024”
This table includes named providers such as (but not limited to):
• aDapt Family Solutions
• Care Solutions NZ Ltd
• Catholic Family Support Services
• Barnardos New Zealand
However, I have been unable to locate any corresponding Official Information Act request or public release containing this dataset.
Accordingly, I request:
1. Source and disclosure records
1. Any OIA requests, responses, or releases (including partial releases) that contain or relate to this dataset or table.
2. Any internal disclosure logs, registers, or tracking records recording the release of this dataset.
3. The date(s) on which this dataset was compiled and/or released.
2. The underlying dataset
4. The full dataset used to generate the table of supervised contact provider payments for the 2023/2024 financial year.
5. Any equivalent datasets for:
• 2021/2022
• 2022/2023
• 2023/2024
3. Methodology and definitions
6. Documentation describing:
• how “provider” is defined
• how “total payment” is calculated
• whether totals include GST
• whether totals include administration or only direct service payments
4. Contracting and funding framework
7. The funding model used for supervised contact providers, including:
• payment basis (hourly, sessional, contract, etc.)
• procurement or panel selection process
5. Analytical or policy material
8. Any internal analysis, briefing, or advice concerning:
• distribution of payments across providers
• high-value providers
• duration or continuation of supervised contact arrangements
• any identified risks relating to provider incentives or service duration
If any part of this request is likely to be refused under section 18(f), I am willing to refine the request.
Please provide the information electronically where possible.
Kind regards,
Spencer Jones
From: OIA@justice.govt.nz
Ministry of Justice
Tēnā koe,
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Ngā mihi,
Communications and Ministerial Services | Corporate Services
Ministry of Justice
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DX Box SX 10088 I Wellington
[2]www.justice.govt.nz
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From: OIA@justice.govt.nz
Ministry of Justice
Tēnā koe Spencer,
Thank you for emailing the Ministry of Justice (the Ministry).
We acknowledge receipt of your request under the Official Information Act
1982 (the Act).
This has been forwarded onto the relevant business unit to respond to.
The Ministry may publish the response to your request on our website, you
can expect that if your OIA is to be published that this will take place
at least 10 working days after the response has been sent you. Your name
and any other personal information will be withheld under Section 9(2)(a)
(protect the privacy of natural persons) of the Act.
You can expect a response by 22 April 2026.
Ngā mihi nui,
Ministerial Services
Communications and Ministerial Services | Corporate Services
Ministry of Justice | Tāhū o te Ture [1]justice.govt.nz
show quoted sections
From: OIA@justice.govt.nz
Ministry of Justice
Tēnā koe Spencer
Please find attached a response to your request.
Ngā mihi
Communications and Ministerial Services | Corporate Services
Ministry of Justice | Tāhū o te Ture [1]justice.govt.nz
From: [Ministry of Justice request email] <[Ministry of Justice request email]>
Sent: Monday, March 23, 2026 9:57 AM
To: SPENCER JONES <[FOI #34192 email]>
Subject: RE: Official Information request - Supervised Contact Provider
Payments Dataset and Disclosure Records (ref: 131189)
Tēnā koe Spencer,
Thank you for emailing the Ministry of Justice (the Ministry).
We acknowledge receipt of your request under the Official Information Act
1982 (the Act).
This has been forwarded onto the relevant business unit to respond to.
The Ministry may publish the response to your request on our website, you
can expect that if your OIA is to be published that this will take place
at least 10 working days after the response has been sent you. Your name
and any other personal information will be withheld under Section 9(2)(a)
(protect the privacy of natural persons) of the Act.
You can expect a response by 22 April 2026.
Ngā mihi nui,
Ministerial Services
Communications and Ministerial Services | Corporate Services
Ministry of Justice | Tāhū o te Ture [2]justice.govt.nz
show quoted sections
SPENCER JONES left an annotation ()
This request should be classified as “I’ve received some of the information” rather than “all information received.”
While the Ministry has provided partial contextual information (definitions, funding framework, and rates), the core components of the request—namely the underlying dataset, disclosure records, and analytical material—have not been substantively released.
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KEY ISSUES IDENTIFIED
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1. DATASET NOT PROVIDED (CORE INFORMATION WITHHELD / DEFERRED)
The Ministry confirms the existence of a dataset (compiled September 2024 and previously released), but declines to provide it at this time on the basis that it is “under review.”
This is not a formal refusal under the OIA, nor is a statutory extension cited. The effect is a functional delay without clear legal grounding under sections 15 or 15A.
2. CONTRADICTION: DATASET EXISTS VS “NOT HELD”
The Ministry states:
- A dataset was compiled and released in 2024; however
- The “full dataset” is now refused under section 18(g)(i) on the basis that it is not held
This creates a material inconsistency between:
(a) existence of a dataset sufficient to generate provider-level payment tables, and
(b) claim that the underlying dataset is not held.
This raises questions about:
- Whether the dataset is held in a form excluded under section 2(6)(a) (court records), or
- Whether only derived/aggregated outputs are retained
The distinction is not clearly explained.
3. COURT DATA EXCLUSION (SECTION 2(6)(a))
The Ministry relies on section 2(6)(a) to exclude underlying data linked to court information.
However:
- No attempt is made to provide a de-identified or partially redacted dataset
- No explanation is given as to why aggregation beyond the prior table is not possible
This limits transparency regarding public expenditure on contracted providers.
4. DISCLOSURE TRACKING RECORD WITHHELD (SECTION 9(2)(g)(i))
The only identified disclosure record (OIA Information Sheet) is withheld under “free and frank” grounds.
This is notable because:
- Disclosure logs are typically administrative records
- The withholding limits visibility of how datasets are released and tracked
The public interest test is asserted but not explained in detail.
5. ANALYTICAL / POLICY MATERIAL – “DOES NOT EXIST” (SECTION 18(e))
The Ministry states no analytical or policy material exists regarding:
- Distribution of payments
- High-value providers
- Duration or continuation of services
- Incentive or risk analysis
Given the scale and sensitivity of supervised contact services, this suggests either:
(a) such analysis is not undertaken, or
(b) it is not recorded in retrievable form
Both possibilities raise governance and oversight questions.
6. ABSENCE OF PROCUREMENT / PANEL FRAMEWORK
The Ministry confirms providers are not selected via a procurement or panel process, but instead approved under a Practice Note.
This indicates:
- A non-competitive or non-centralised selection model
- Potential variability in provider engagement and funding distribution
This has implications for transparency, consistency, and oversight.
7. LIMITED DATA GOVERNANCE VISIBILITY
Across the response, there is no clear evidence of:
- Centralised dataset governance
- Routine reporting or audit of provider payments
- System-level monitoring of expenditure patterns
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STATUS CLASSIFICATION (FYI)
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✔ I’ve received some of the information
✘ Not all information received
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GOVERNANCE SIGNAL (PUBLIC INTEREST)
------------------------------------------------------------
This response indicates potential fragmentation between:
- Operational data (court-linked systems)
- Financial systems (payment records)
- Public transparency mechanisms (OIA outputs)
The inability to provide a coherent dataset, combined with absence of analytical material, suggests a potential gap in system-level oversight of:
- Public expenditure
- Provider distribution
- Service duration and incentives
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NEXT STEPS (PUBLIC RECORD)
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A follow-up OIA is likely required to:
- Clarify whether the dataset exists in extractable form outside court record exclusions
- Require provision of aggregated or de-identified datasets
- Test the application of section 18(g)(i) and section 2(6)(a)
- Request clarification of data governance and retention practices
- Seek disclosure logs in a non-opinion-based format
This annotation is provided to assist other requesters and to document emerging governance patterns across Ministry of Justice data transparency practices.
From: SPENCER JONES
Dear [email address],
REF: Follow-up to OIA 131189 – Supervised Contact Provider Payments Dataset
Purpose:
This request seeks to clarify inconsistencies and gaps in your response dated 22 April 2026. Specifically, it addresses:
- The existence and status of the supervised contact provider payments dataset
- The application of section 2(6)(a) (court information exclusion)
- The refusal under section 18(g)(i) (information not held)
- The absence of accessible aggregated data beyond previously released tables
This is a precision request. Where information does not exist, please explicitly confirm this under section 18(e).
SECTION 1: DATASET EXISTENCE AND STATUS
1.1 Please confirm whether the dataset compiled on 13 September 2024 (and released on 26 September 2024) still exists in any form within Ministry systems, including:
- Financial Management Information Systems
- Extracts, reports, or derived datasets
- Archived or retained copies
1.2 If the dataset exists in any form, please describe:
(a) The system(s) in which it is held
(b) The format (raw data, extract, table, report)
(c) Whether it is currently accessible or retrievable
1.3 If the dataset no longer exists, please confirm:
(a) Date of deletion or disposal
(b) Disposal authority or retention schedule applied
SECTION 2: APPLICATION OF SECTION 2(6)(a) – COURT INFORMATION
2.1 Please clarify the basis on which the underlying dataset is considered to fall within section 2(6)(a).
Specifically:
(a) Which data fields are considered “court information”
(b) Whether all fields are excluded, or only a subset
(c) Whether financial/payment data itself is considered court information
2.2 Please confirm whether it is possible to:
(a) Remove or redact court-related fields, and
(b) Provide a de-identified or aggregated dataset containing only:
- Provider name
- Total payments per financial year
- Non-case-specific financial information
2.3 If such a dataset cannot be provided, please explain why this is not possible.
SECTION 3: SECTION 18(g)(i) – “NOT HELD”
3.1 Your response states that the Ministry “holds only aggregated statistical information,” yet also refers to a previously compiled dataset.
Please clarify:
(a) Whether the aggregated table previously released was generated from a dataset held at the time
(b) Whether that dataset was temporary, system-generated, or retained
3.2 If the underlying dataset is not held:
(a) Explain how the aggregated table was produced
(b) Identify the source systems used to generate it
(c) Confirm whether the same process could be repeated to regenerate the dataset
3.3 If regeneration is possible, please treat this as a request for that regenerated dataset (subject to lawful redaction if required).
SECTION 4: DATA GOVERNANCE AND RETENTION
4.1 Please provide any policies, standards, or guidance governing:
- Retention of financial datasets relating to contracted service providers
- Extraction of data from court-related systems into administrative or reporting systems
- Separation (if any) between court information and financial/payment records
4.2 Please confirm whether:
(a) Financial payment data is routinely stored independently of court case data
(b) There is any centralised dataset or reporting system tracking payments to supervised contact providers
SECTION 5: DISCLOSURE RECORDS (REFINED REQUEST)
5.1 In place of the previously withheld OIA Information Sheet, please provide:
(a) Any administrative metadata relating to the prior release, excluding opinion-based content, including:
- Date of release
- Type of information released
- Request reference number
(b) Any disclosure log entries or summary records that do not contain free and frank opinion
If no such administrative records exist separate from the withheld document, please confirm.
SECTION 6: SEARCH ADEQUACY
6.1 Please describe the steps taken to respond to both the original request and this follow-up, including:
- Systems searched
- Business units consulted
- Whether financial and court systems were searched separately
This is requested to assess compliance with section 13 (duty to assist).
IMPORTANT CLARIFICATIONS
- If any part of this request is refused under section 18(f), please provide an estimate of the work required and consider release in summary or sample form under section 16.
- Where information is withheld, please specify the precise statutory ground and reasoning.
- Where information does not exist, please explicitly confirm under section 18(e).
PUBLIC INTEREST
This request relates to transparency of public expenditure on court-directed services and the governance of datasets linking financial and court systems.
There is a strong public interest in understanding:
- Whether financial data can be separated from court records
- Whether datasets used for prior public release remain accessible
- Whether systems support consistent and transparent reporting
I look forward to your response within the statutory timeframe.
Kind regards,
Spencer Jones
From: OIA@justice.govt.nz
Ministry of Justice
Tēnā koe Spencer,
Thank you for contacting the Ministry of Justice (the Ministry).
We acknowledge receipt of your request under the Official Information Act
1982 (the Act), seeking clarification on the inconsistencies and gaps in
the Ministry’s response relating to your previous request.
This has been forwarded to the Regional Service Delivery unit to respond
to.
The Ministry may publish the response to your request on our website. You
can expect that if the response is to be published that this will take
place at least 10 working days after the response has been sent to you.
Your name and any other personal information will be withheld under
Section 9(2)(a) (protect the privacy of natural persons) of the Act. If
you do not want the response to your request published on the Ministry’s
website, please contact us on receipt of this email.
You can expect a response by 21/05/2026.
Ngā mihi
Ministerial Services
Communications and Ministerial Services |Corporate Services
Ministry of Justice | Tāhū o te Ture
DX Box SX 10088 | Wellington
[1]www.justice.govt.nz
show quoted sections
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).

SPENCER JONES left an annotation ()
🔎 Public Annotation – Supervised Contact Provider Payments (MoJ, 2023/2024)
A dataset is currently circulating (including via social media) showing total payments to supervised contact providers for the 2023/2024 financial year, with entries such as:
• aDapt Family Solutions (~$877,856)
• Care Solutions NZ Ltd (~$1,071,842)
• Barnardos New Zealand
• Catholic Family Support Services
• and other Family Court-related providers
The table is titled:
“Total payment made to individual providers by financial year 2023/2024”
and appears to originate from Ministry of Justice-funded supervised contact services (Family Court context).
⸻
⚠️ Key Observation
A targeted search of fyi.org.nz has not identified any publicly indexed OIA request or response that contains this dataset, table structure, or provider-level breakdown.
This suggests that the information may have been:
• released via a direct (non-FYI) OIA response,
• shared informally or privately, or
• not yet publicly indexed or linked to an accessible request thread.
⸻
📌 Why This Matters
This dataset raises legitimate public-interest questions regarding:
• Transparency of public spending on supervised contact services
• Distribution of funding across providers
• Underlying service drivers (e.g. case volume vs duration)
• Availability of supporting data (sessions, contracts, performance monitoring)
Importantly, payment totals alone do not indicate wrongdoing — but without context (e.g. number of cases, duration, funding model), the data cannot be meaningfully interpreted.
⸻
📨 Action Taken
A new Official Information Act request has been prepared seeking:
• the full underlying dataset
• methodology and definitions used to compile the table
• contracting and funding structures
• any related OIA disclosure records
• and supporting analysis or performance information
⸻
🔗 Research Value
If confirmed and expanded, this dataset may contribute to broader analysis of:
• outsourced justice and dispute-resolution services
• provider-based funding models
• and system-level transparency across public agencies
⸻
🧭 For Other Researchers
If anyone has:
• the original OIA request or response
• a full copy of the released document
• or related Ministry of Justice disclosures
please share links or references to help establish a complete public record.
Link to this