Kia ora Brooke H,
 
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 3/03/2026 requesting, under the Official
Information Act 1982, the following:
 
I am writing to kindly request copies of the most recent policy guides,
assessment templates, SOPs, Global Processing Manual, and training
materials for Immigration Officers to follow when assessing the current
Onshore and Offshore Student Visa applications.
 
We will endeavour to respond to your request as soon as possible, and no
later than 31/03/2026, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
 
Nāku noa, nā
Ministerial Services
Strategy and Assurance
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 |  P O Box 1473 Wellington 6140

References

Visible links
1. mailto:[MBIE request email]

Kia Ora  Brooke

 

Thank you for your request for information received on  3 March 2026
requesting under the Official Information At 1982 the following:

 

I am writing to kindly request copies of the most recent policy guides,
assessment templates, SOPs, Global Processing Manual, and training
materials for Immigration Officers to follow when assessing the current
Onshore and Offshore Student Visa applications.

 

In order to progress your request, can we please confirm if you are
seeking information regarding full fee-paying international student visa
category.

 

 

Please note any clarification or amendment of a request is considered to
be a new request for the purpose of calculating the maximum statutory
timeframe for response (see section [15(1AA) of the Act). Please respond
to this request by 9 March 2026. 

 

 

Nāku noa, nā

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

 

 

 

Kia ora Brooke

 

In addition to the previous clarification request, please kindly confirm
the timeframe for visa paks and guidance documents.

 

 

Nāku noa, nā

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

 

 

 

 

From: INZ OIAs <[email address]>
Sent: Thursday, 5 March 2026 8:59 am
To: [FYI request #33930 email]
Cc: Ministerials <[email address]>
Subject: Clarification request - RE: DOIA-REQ-0028606-Brooke H - Student
Visa Applications CRM:0306093

 

Kia Ora  Brooke

 

Thank you for your request for information received on  3 March 2026
requesting under the Official Information At 1982 the following:

 

I am writing to kindly request copies of the most recent policy guides,
assessment templates, SOPs, Global Processing Manual, and training
materials for Immigration Officers to follow when assessing the current
Onshore and Offshore Student Visa applications.

 

In order to progress your request, can we please confirm if you are
seeking information regarding full fee-paying international student visa
category.

 

 

Please note any clarification or amendment of a request is considered to
be a new request for the purpose of calculating the maximum statutory
timeframe for response (see section [15(1AA) of the Act). Please respond
to this request by 9 March 2026. 

 

 

Nāku noa, nā

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

 

 

 

Kia ora Brooke

The same approach for your second request:

Given the volume of guidance materials, confirming the period of time to be covered (including the start date) will assist us to accurately identify documents in scope.
For example, for the past three-six months.

Nâku noa, nâ

Emina
MINISTERIAL SERVICES
Immigration New Zealand
Ministry of Business, Innovation & Employment
15 Stout Street, PO BOX 1473, Wellington 6140
NZBN 9429000106078

-----Original Message-----
From: Brooke H <[FOI #33930 email]>
Sent: Thursday, 5 March 2026 3:06 pm
To: INZ OIAs <[email address]>
Subject: RE: Clarification request - RE: DOIA-REQ-0028606-Brooke H - Student Visa Applications CRM:0306093

Dear Emina,

I am not sure what you are asking from me regarding timelines. Can you please clarify?

Yours sincerely,

Brooke H

-----Original Message-----

Kia ora Brooke

In addition to the previous clarification request, please kindly confirm the timeframe for visa paks and guidance documents.

Nāku noa, nā

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

From: INZ OIAs <[email address]>
Sent: Thursday, 5 March 2026 8:59 am
To: [FYI request #33930 email]
Cc: Ministerials <[email address]>
Subject: Clarification request - RE: DOIA-REQ-0028606-Brooke H - Student Visa Applications CRM:0306093

Kia Ora Brooke

Thank you for your request for information received on 3 March 2026 requesting under the Official Information At 1982 the following:

I am writing to kindly request copies of the most recent policy guides, assessment templates, SOPs, Global Processing Manual, and training materials for Immigration Officers to follow when assessing the current Onshore and Offshore Student Visa applications.

In order to progress your request, can we please confirm if you are seeking information regarding full fee-paying international student visa category.

Please note any clarification or amendment of a request is considered to be a new request for the purpose of calculating the maximum statutory timeframe for response (see section [15(1AA) of the Act). Please respond to this request by 9 March 2026.

Nāku noa, nā

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #33930 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Kia ora Brook

Apologies, if I have missed your response.

However, wanted to double check on the scope of the request below. If you
could respond to us as soon as you can, that’d be great

 

Nâku noa, nâ

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

 

 

 

 

From: INZ OIAs <[email address]>
Sent: Thursday, 5 March 2026 8:59 am
To: [FOI #33930 email]
Cc: Ministerials <[email address]>
Subject: Clarification request - RE: DOIA-REQ-0028606-Brooke H - Student
Visa Applications CRM:0306093

 

Kia Ora  Brooke

 

Thank you for your request for information received on  3 March 2026
requesting under the Official Information At 1982 the following:

 

I am writing to kindly request copies of the most recent policy guides,
assessment templates, SOPs, Global Processing Manual, and training
materials for Immigration Officers to follow when assessing the current
Onshore and Offshore Student Visa applications.

 

In order to progress your request, can we please confirm if you are
seeking information regarding full fee-paying international student visa
category.

 

 

Please note any clarification or amendment of a request is considered to
be a new request for the purpose of calculating the maximum statutory
timeframe for response (see section [15(1AA) of the Act). Please respond
to this request by 9 March 2026. 

 

 

Nâku noa, nâ

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

 

 

 

Kia ora Brook

Can we please confirm if it is our full fee-paying international student visa category you are wishing to ask for information about’?

Nāku noa, nā

Emina
MINISTERIAL SERVICES
Immigration New Zealand
Ministry of Business, Innovation & Employment
15 Stout Street, PO BOX 1473, Wellington 6140
NZBN 9429000106078

-----Original Message-----
From: INZ OIAs <[email address]>
Sent: Monday, 16 March 2026 3:07 pm
To: Emina Kyzyl-Ool <[email address]>
Subject: FW: Clarification request - RE: DOIA-REQ-0028606-Brooke H - Student Visa Applications CRM:0306093

-----Original Message-----
From: Brooke H <[FOI #33930 email]>
Sent: Monday, 16 March 2026 2:43 pm
To: INZ OIAs <[email address]>
Subject: RE: Clarification request - RE: DOIA-REQ-0028606-Brooke H - Student Visa Applications CRM:0306093

Dear Emina,

I responded on 9 March 2026 noting to cover guidance in the past year, otherwise use whatever is current.

Yours sincerely,

Brooke H

-----Original Message-----

Kia ora Brook

Apologies, if I have missed your response.

However, wanted to double check on the scope of the request below. If you could respond to us as soon as you can, that’d be great

Nâku noa, nâ

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

From: INZ OIAs <[email address]>
Sent: Thursday, 5 March 2026 8:59 am
To: [FOI #33930 email]
Cc: Ministerials <[email address]>
Subject: Clarification request - RE: DOIA-REQ-0028606-Brooke H - Student Visa Applications CRM:0306093

Kia Ora Brooke

Thank you for your request for information received on 3 March 2026 requesting under the Official Information At 1982 the following:

I am writing to kindly request copies of the most recent policy guides, assessment templates, SOPs, Global Processing Manual, and training materials for Immigration Officers to follow when assessing the current Onshore and Offshore Student Visa applications.

In order to progress your request, can we please confirm if you are seeking information regarding full fee-paying international student visa category.

Please note any clarification or amendment of a request is considered to be a new request for the purpose of calculating the maximum statutory timeframe for response (see section [15(1AA) of the Act). Please respond to this request by 9 March 2026.

Nâku noa, nâ

Emina

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #33930 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections