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Vehicle Branding & Lighting

A. Mosley made this Official Information request to New Zealand Customs Service

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From: A. Mosley

Dear New Zealand Customs Service,

I would like to request for the branding guidelines for NZ customs vehicles, both (I believe to be) older branding as displayed on the NZ Customs website and newer branding on Wade Group website.

Older Style:
https://careers.customs.govt.nz/skins/20...
Newer Style:
https://wadegroupltd.com/wp-content/uplo...

Similar requests through FYI for FENZ and NZ Police for this have been made in the past and have been released. I would believe there should be no reason for this to be withheld.

https://fyi.org.nz/request/20111/respons...
https://fyi.org.nz/request/22200/respons...

Finally I would like to request for the the emergency light patterns used on NZ customs vehicles, as I'm quite curious as the lightbar shown in the 'Running Man Challenge' on the NZ Customs Youtube channel shows blue LED's being on. However it appears there are also Orange LED's, it would be great if some sort of diagram or video could be provided to display all of the different stages and or modes.
https://www.youtube.com/watch?v=xklsMfeY...

Yours faithfully,

A. Mosley

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From: OIA
New Zealand Customs Service

Thank you for contacting the New Zealand Customs Service. This is an
automatic reply to let you know that we have received your correspondence.

If your correspondence relates to an Official Information Act request, we
will consider and respond to your request in accordance with the Official
Information Act 1982 (the Act). Under section 15(1) of the Act, we are
required to make and inform you of our decision on your request as soon as
reasonably practicable and in any case not later than 20 working days
after the day on which your request is received.  If you would like to
calculate the timeframe, you can use the Ombudsman's online calculator
here: [1]http://www.ombudsman.parliament.nz/

 

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References

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1. http://www.ombudsman.parliament.nz/

Link to this

From: OIA
New Zealand Customs Service


Attachment image001.png
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Attachment 26 111 Response letter.pdf
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Attachment OIA 26 111 Identity Guidelines Final 2021 MARKED UP.pdf
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UNCLASSIFIED

Good morning A. Mosley

 

Please find attached the Customs response to your request under the
Official Information Act 1982, received on 9 February 2026.

 

Kind regards,

 

Correspondence, Reviews, and Ministerial Servicing

New Zealand Customs Service | Te Mana Ārai o Aotearoa

 

UNCLASSIFIED

UNCLASSIFIED

------------------------------------------------------------------------

From: A. Mosley <[1][FOI #33667 email]>
Sent: Monday, February 9, 2026 10:44 PM
To: OIA <[2][email address]>
Subject: Official Information request - Vehicle Branding & Lighting

 

Dear New Zealand Customs Service,

I would like to request for the branding guidelines for NZ customs
vehicles, both (I believe to be) older branding as displayed on the NZ
Customs website and newer branding on Wade Group website.

Older Style:
[3]https://aus01.safelinks.protection.outlo...
Newer Style:
[4]https://aus01.safelinks.protection.outlo...

Similar requests through FYI for FENZ and NZ Police for this have been
made in the past and have been released. I would believe there should be
no reason for this to be withheld.

[5]https://aus01.safelinks.protection.outlo...
[6]https://aus01.safelinks.protection.outlo...

Finally I would like to request for the the emergency light patterns used
on NZ customs vehicles, as I'm quite curious as the lightbar shown in the
'Running Man Challenge' on the NZ Customs Youtube channel shows blue LED's
being on. However it appears there are also Orange LED's, it would be
great if some sort of diagram or video could be provided to display all of
the different stages and or modes.
[7]https://aus01.safelinks.protection.outlo...

Yours faithfully,

A. Mosley

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[8][FOI #33667 email]

Is [9][Customs request email] the wrong address for Official Information
requests to New Zealand Customs Service? If so, please contact us using
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the internet. Our privacy and copyright policies:
[11]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
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-------------------------------------------------------------------

Please ensure this email and any attachments are controlled and handled
according to their classification - [12]PSR Classifications Quick Guides.

The information contained in this email is intended for the addressees and
is not necessarily the official view or communication of the New Zealand
Customs Service.

This email may contain information that is confidential or legally
privileged. If you received this in error, please:

 a. Reply promptly to that effect, remove this email and any replies from
your system.
 b. Do not act on this email in any other way.

Please ensure this email and any attachments are controlled and handled
according to their classification - [13]PSR Classifications Quick Guides.

References

Visible links
1. mailto:[FOI #33667 email]
2. mailto:[email address]
3. https://careers.customs.govt.nz/skins/20...
4. https://wadegroupltd.com/wp-content/uplo...
5. https://fyi.org.nz/request/20111/respons...
6. https://fyi.org.nz/request/22200/respons...
7. https://www.youtube.com/watch?v=xklsMfeY...
8. mailto:[FOI #33667 email]
9. mailto:[Customs request email]
10. https://fyi.org.nz/change_request/new?bo...
11. https://fyi.org.nz/help/officers
12. https://protectivesecurity.govt.nz/asset...
13. https://protectivesecurity.govt.nz/asset...

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