Good morning Mr Brown

 

Thank you for your request seeking information relating to contracts to
supply connectivity to Wellington Water sites and infrastructure. To
ensure we provide the information as accurately and efficiently as
possible, we would appreciate your clarification and refinement on a few
points:

 

1.           Timeframe – Could you confirm the period you would like
covered?

2.           Scope of assets – Your request mentions water meters,
sensors, pumping and treatment sites, and storage facilities. Please
confirm if this includes all operational assets or if you have specific
       sites or asset types in mind.

3.           Level of detail – Are you seeking all internal communications
(such as emails and Teams messages), or would a summary of key decisions
and documents meet your needs?

4.           Network maps – Detailed communications network diagrams may
contain sensitive security information. Would high-level diagrams and
descriptions be acceptable?

5.           Priority areas – If there are particular providers,
contracts, or asset classes of most interest, please let us know so we can
focus accordingly.

 

Providing clarification will help us process your request in accordance
with the Local Government Official Information and Meetings Act 1987
(LGOIMA) and avoid delays caused by substantial collation and research.

 

Please note that your request will not be considered received for the
purposes of the Act until we have your confirmation that we have correctly
understood it. Any clarification or amendment to a request is treated as a
new request for the purpose of calculating the maximum statutory timeframe
for response, as set out in section 13(7) of LGOIMA.

 

We appreciate your assistance and look forward to your response.

 

Regards

 

Leni

LGOIMA Advisor

 

 

Private Bag 39804, Wellington Mail Centre 5045

Level 4, 25 Victoria Street, Petone, Lower Hutt

[1]www.wellingtonwater.co.nz

 

 

 

 

-----Original Message-----
From: Sam Brown <[FOI #33386 email]>
Sent: Sunday, December 28, 2025 9:44 PM
To: Official Information <[Wellington Water Limited request email]>
Subject: LGOIMA 26-001 Official Information request - Information re
communication/connectivity facilities

 

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[2][FOI #33386 email]. Learn why this is
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Dear Wellington Water Limited,

 

Please provide all information relating to contracts to supply
connectivity to WW sites and infrastructure. The includes internal
communications, water meters, sensors, pumping and treatment sites, and
storage facilities.

Include information relating to cost/spend, comms network maps and service
providers.

 

Yours faithfully,

 

Sam Brown

 

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page.

 

 

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2. mailto:[FOI #33386 email]
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hide quoted sections

Good afternoon Sam

 

Thank you for your reply.

 

We’re currently considering your refined request for and will provide it
to you as soon as possible — and no later than 10 February 2026, which is
20 working days from the date it was received to Wellington Water, taking
into account the summer holiday period of 20 December – 10 January and
Wellington Anniversary day. (
[1]https://www.ombudsman.parliament.nz/agen...)
If we’re unable to meet this timeframe, we’ll let you know and provide an
updated expected response date.

 

Regards

 

 

Leni

LGOIMA Advisor

 

 

Private Bag 39804, Wellington Mail Centre 5045

Level 4, 25 Victoria Street, Petone, Lower Hutt

[2]www.wellingtonwater.co.nz

 

 

 

 

 

-----Original Message-----

From: Sam Brown <[3][FOI #33386 email]>

Sent: Thursday, January 8, 2026 6:15 PM

To: Official Information <[4][Wellington Water Limited request email]>

Subject: Re: LGOIMA 26-001 Official Information request - Information re
communication/connectivity facilities - acknowledgment and request to
clarify/refine

 

[You don't often get email from
[5][FOI #33386 email]. Learn why this is
important at [6]https://aka.ms/LearnAboutSenderIdentific... ]

 

Caution: This is an external email. Please take care when clicking links
or opening attachments.

 

 

Dear Wellington Water,

 

Thank you for seeking clarification. Please find my refined request below:

 

1. Timeframe: Current contracts and arrangements as of December 2025, plus
any contracts entered into or renewed within the last 3 years (2022-2025).

 

2. Scope of assets: All operational water and wastewater infrastructure
that requires telecommunications/data connectivity for operational
purposes, including but not limited to:

- SCADA systems at treatment plants and pumping stations

- Remote monitoring equipment at storage facilities

- Water meters with telemetry capability

- Sensors and IoT devices for network monitoring

 

I do not require information about office buildings or general IT
infrastructure.

 

3. Level of detail - Internal communications: I do NOT seek internal
emails or Teams messages. I seek:

- Copies of contracts or summaries of contractual arrangements with
connectivity providers

- Service specifications (bandwidth, technology type, service levels)

- Annual expenditure on connectivity services by provider

- Contract terms including duration and renewal dates

 

4. Network maps/topology: I seek information sufficient to understand the
general architecture and organisation of Wellington Water's operational
communications network, such as:

- Network topology diagrams showing how sites connect (e.g., star topology
to central hubs, mesh networks, point-to-point links)

- Whether sites connect directly to internet/providers or route through
WW-controlled infrastructure

- Primary and backup connectivity paths for critical sites

- Geographic organisation (e.g., "Northern network served by Provider X,
Southern by Provider Y")

- Technology types used for different site categories (e.g., "treatment
plants: fibre, remote pump stations: 4G cellular, valley sites:
point-to-point wireless")

 

I do NOT require:

- Specific IP addresses, VLANs, or network addressing schemes

- Equipment make/model or firmware versions

- Authentication credentials or security configurations

- Precise GPS coordinates or detailed site layouts

- Information that would facilitate unauthorised access

 

I am seeking to understand the logical organisation and resilience of the
network, not technical specifications that would create security risks.

 

5. Priority areas: If providing complete information would be overly
burdensome, please prioritise:

- Treatment plants and major pumping stations (highest priority)

- Remote sites currently served by wireless/satellite connectivity

- Any sites where connectivity arrangements changed in the last 3 years

 

I am seeking to understand what connectivity solutions Wellington Water
uses for operational infrastructure, who provides them, and at what cost.
This is public interest information about essential services
infrastructure.

 

Yours sincerely,

 

Sam Brown

 

-----Original Message-----

 

Good morning Mr Brown

 

 

 

Thank you for your request seeking information relating to contracts to 
supply connectivity to Wellington Water sites and infrastructure. To 
ensure we provide the information as accurately and efficiently as 
possible, we would appreciate your clarification and refinement on a few

points:

 

 

 

1.           Timeframe – Could you confirm the period you would like

covered?

 

2.           Scope of assets – Your request mentions water meters,

sensors, pumping and treatment sites, and storage facilities. Please 
confirm if this includes all operational assets or if you have specific

        sites or asset types in mind.

 

3.           Level of detail – Are you seeking all internal communications

(such as emails and Teams messages), or would a summary of key decisions 
and documents meet your needs?

 

4.           Network maps – Detailed communications network diagrams may

contain sensitive security information. Would high-level diagrams and 
descriptions be acceptable?

 

5.           Priority areas – If there are particular providers,

contracts, or asset classes of most interest, please let us know so we
can  focus accordingly.

 

 

 

Providing clarification will help us process your request in accordance 
with the Local Government Official Information and Meetings Act 1987

(LGOIMA) and avoid delays caused by substantial collation and research.

 

 

 

Please note that your request will not be considered received for the 
purposes of the Act until we have your confirmation that we have
correctly  understood it. Any clarification or amendment to a request is
treated as a  new request for the purpose of calculating the maximum
statutory timeframe  for response, as set out in section 13(7) of LGOIMA.

 

 

 

We appreciate your assistance and look forward to your response.

 

 

 

Regards

 

 

 

Leni

 

LGOIMA Advisor

 

 

 

 

 

Private Bag 39804, Wellington Mail Centre 5045

 

Level 4, 25 Victoria Street, Petone, Lower Hutt

 

[1][7]https://aus01.safelinks.protection.outlo...

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[8][FOI #33386 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

References

Visible links
1. https://www.ombudsman.parliament.nz/agen...
2. Wellington Water Website
http://www.wellingtonwater.co.nz/
3. mailto:[FOI #33386 email]
4. mailto:[Wellington Water Limited request email]
5. mailto:[FOI #33386 email]
6. https://aka.ms/LearnAboutSenderIdentific...
7. http://www.wellingtonwater.co.nz/
8. mailto:[FOI #33386 email]
9. https://fyi.org.nz/help/officers

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