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Associate Minister of Health
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Dear Aaron,

Thank you for your Official Information Act 1982 (the Act) request, received on 12 November, in which you requested the following information:

under the OIA, i would like copies of:
-Data held by your office on usage of this service (including response times and wait times).
-Advice provided to your office on servicing and funding levels of this service (including any information on increasing capability).
-Any information held by your office that covers possible increases in funding and/or capability of this service

Your request will be answered by 10 December, within the provisions of the Official Information Act.

Kind regards
Jack

Jack Porter
Private Secretary Executive Support | Office of Hon Matt Doocey
Minister for Mental Health, Associate Minister of Health

DDI: 04 817 6812
Email: [email address]    Website: www.Beehive,govt.nz
Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

Disclaimer: The information in this email (including attachments) is confidential and may be legally privileged. If an addressing or transmission error has misdirected this email, please notify the author by replying to this email and destroy the message. If you are not the intended recipient, any use, disclosure, copying or distribution is prohibited and may be unlawful.
Please note information about meetings related to the Ministers' portfolios will be proactively released (this does not include personal or constituency matters). For each meeting in scope, the summary would list: date, time (start and finish), brief description, location, who the meeting was with, and the portfolio. If you attend a meeting with the Minister on behalf of an organisation, the name of the organisation will be released. If you are a senior staff member at an organisation, or meet with the Minister in your personal capacity, your name may also be released. The location of the meeting will be released, unless it is a private residence. The proactive release will be consistent with the provisions in the Official Information Act, including privacy considerations. Under the Privacy Act 1993 you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, or are concerned about the release of your information in the meeting disclosure, please contact the sender. You can read more about the proactive release policy at https://www.dia.govt.nz/Proactive-Releas...

Kind regards
Jack

Jack Porter
Private Secretary Executive Support | Office of Hon Matt Doocey
Minister for Mental Health, Associate Minister of Health

DDI: 04 817 6812
Email: [email address]    Website: www.Beehive,govt.nz
Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

Disclaimer: The information in this email (including attachments) is confidential and may be legally privileged. If an addressing or transmission error has misdirected this email, please notify the author by replying to this email and destroy the message. If you are not the intended recipient, any use, disclosure, copying or distribution is prohibited and may be unlawful.
Please note information about meetings related to the Ministers' portfolios will be proactively released (this does not include personal or constituency matters). For each meeting in scope, the summary would list: date, time (start and finish), brief description, location, who the meeting was with, and the portfolio. If you attend a meeting with the Minister on behalf of an organisation, the name of the organisation will be released. If you are a senior staff member at an organisation, or meet with the Minister in your personal capacity, your name may also be released. The location of the meeting will be released, unless it is a private residence. The proactive release will be consistent with the provisions in the Official Information Act, including privacy considerations. Under the Privacy Act 1993 you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, or are concerned about the release of your information in the meeting disclosure, please contact the sender. You can read more about the proactive release policy at https://www.dia.govt.nz/Proactive-Releas...

-----Original Message-----
From: Aaron W <[FOI #32826 email]>
Sent: Wednesday, 12 November 2025 2:51 pm
To: Matthew Doocey (MIN) <[email address]>
Subject: MDOIA0544 Official Information request - 1737 service

Dear Matt Doocey,

I see you often wear the 1737 lapel badge. I have heard from many people that this service is essentially useless (that it is underfunded, overwhelmed and unable to assist when you reach out to the service. I have even heard that if you text the number you receive an autoreply saying the service is unable to provide any assistance due to sheer volume which is not acceptable). It appears wearing this badge appears to be little more than a virtue signal.

under the OIA, i would like copies of:
-Data held by your office on usage of this service (including response times and wait times).
-Advice provided to your office on servicing and funding levels of this service (including any information on increasing capability).
-Any information held by your office that covers possible increases in funding and/or capability of this service

Thank you

Yours faithfully,

Aaron W

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