Agreement for use with DIA and Facebook’s takedown portal
Erika Whittome made this Official Information request to Department of Internal Affairs
Currently waiting for a response from Department of Internal Affairs, they must respond promptly and normally no later than (details and exceptions).
From: Erika Whittome
Dear Department of Internal Affairs,
This response dated 1 December 2022 to an OIA request confirms the DIA's usage of the Facebook’s takedown portal:
https://fyi.org.nz/request/21009/respons...
Would you please share the contract, terms of service or user-agreement which the DIA agreed to when using the Facebook takedown portal.
Yours faithfully,
Erika Whittome
From: minadviceteam
Department of Internal Affairs
Kia Ora Erika,
Please see attached response to your OIA request below.
Ngâ mihi
Jess Watt
Senior Advisor, Ministerial and Official Correspondence
Policy & Te Tiriti Branch
Te Tari Taiwhenua Department of Internal Affairs
45 Pipitea Street | PO Box 805, Wellington 6140, New Zealand
| [1]www.dia.govt.nz
-----Original Message-----
From: Erika Whittome <[2][FOI #32791 email]>
Sent: Sunday, 9 November 2025 9:34 am
To: OIA <[3][DIA request email]>
Subject: Official Information request - Agreement for use with DIA and
Facebook’s takedown portal
[You don't often get email from
[4][FOI #32791 email]. Learn why this is
important at [5]https://aka.ms/LearnAboutSenderIdentific... ]
Dear Department of Internal Affairs,
This response dated 1 December 2022 to an OIA request confirms the DIA's
usage of the Facebook’s takedown portal:
[6]https://aus01.safelinks.protection.outlo...
Would you please share the contract, terms of service or user-agreement
which the DIA agreed to when using the Facebook takedown portal.
Yours faithfully,
Erika Whittome
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From: Erika Whittome
Dear minadviceteam,
You have not provided the requested information under the Act:
"I am withholding the documents that are held by the Department provided by Meta in relation to
guidelines. These are withheld in full under section 9(2)(ba)(i) to protect information which
is subject to an obligation of confidence or which any person has been or could be
compelled to provide under the authority of any enactment, where the making available of
the information would be likely to prejudice the supply of similar information, or information
from the same source, and it is in the public interest that such information should continue
to be supplied. "
The suggestion to ask Meta is unhelpful. Meta registered in CA, USA and is not subject to the NZ OIA , however the DIA is.
Kindly share the requested information within the required statutory timeframe before I consider lodging a complaint with the Ombudsman.
Yours sincerely,
Erika Whittome
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).

