Records of Noise Complaints made about 14 Manuka Rd, Titirangi
Suzie Clark made this Official Information request to Auckland Council
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From: Suzie Clark
Dear Auckland Council,
Watercare owns 12, 14, 18, and 20 Manuka Rd (down a private ROW) but we don't own 16 Manuka Rd, and we get emails from that owner saying they've made 'complaints' regarding noise from our tenants at 14 Manuka Rd.
That owner can't supply any evidence of such complaints having been made (or investigated) which we need in order to serve any Breach Notice on our tenant for disturbing the Neighbourhood.
We therefore request Auckland Council records for any noise complaints made for 14 Manuka Rd in the last 12 months. The complaints don't have to have specifically come from #16, but any complaints lodged would be helpful.
Yours faithfully,
Suzie Clark
Senior Property Manager
Watercare Services Limited.
From: Suzie Clark
Dear Auckland Council,
The two addresses were mixed up... It is 14 Manuka that is privately owned, and our tenant the noise complaints have been made about is at 16 Manuka Rd. So it is a request for any noise complaints made about 16 Manuka Rd I am seeking records of (not noise complaints about 14 Manuka Rd)
Yours faithfully,
Suzie Clark
From: Official Information
Auckland Council
Kia ora Suzie
Thank you for your request for information
We have attached an information sheet on our processes and requirements
under the Local Government Official Information and Meetings Act 1987.
We will respond to your request as soon as possible and in any event no
later than 20 working days after the day your request was received. This
will be by 10.11.2025
If you have further questions, please feel free to contact Jenny Hua via
reply email to [1][Auckland Council request email] quoting
reference 8140017536
Ngā mihi,
The Privacy and LGOIMA team
Auckland Council
From: Suzie Clark <[FOI #32547 email]>
Sent: Friday, 10 October 2025 3:37 pm
To: Official Information <[email address]>
Subject: Re: Official Information request - Records of Noise Complaints
made about 14 Manuka Rd, Titirangi
Dear Auckland Council,
The two addresses were mixed up... It is 14 Manuka that is privately
owned, and our tenant the noise complaints have been made about is at 16
Manuka Rd. So it is a request for any noise complaints made about 16
Manuka Rd I am seeking records of (not noise complaints about 14 Manuka
Rd)
Yours faithfully,
Suzie Clark
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Auckland Council
Kia ora Suzie,
Thank you for your request for information regarding any noise complaints
made about 16 Manuka Rd.
Please find attached our response letter.
If you have any further questions, please don’t hesitate to contact me on
09 301 0101, quoting Official Information Request No 8140017536.
Ngā mihi
Jenny Hua
Senior Privacy & Official Information Business Partner
Customer Experience & Digital Services
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