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Ministerial Services
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IN-CONFIDENCE

 

 

Tçnâ koe Emily,

 

I am writing to acknowledge receipt of your request for information about
Questions about Oranga Tamariki Youth Justice Residences under the
[1]Official Information Act 1982.

 

We will endeavour to respond to you as soon as possible, and in any case,
no later than 9^th October 2025, being 20 working days from our receipt of
your request on 11^th September 2025, as provided for under the Act.

 

If we are unable to respond to your request within those 20 working days,
we will notify you of an extension to that timeframe.

 

 

Your reference number is: OIA-CE-2025-03098

Nâku noa, nâ

 

Ministerial Services

PO Box 546, Wellington 6140

* E: [2]OIA [email address]

 

[3]Text Description automatically generated

 

 

 

-----Original Message-----
From: Emily O'Callaghan <[FOI #32285 email]>
Sent: Thursday, 11 September 2025 10:09 am
To: OIA Requests (OT) <[email address]>
Subject: Official Information request - Questions about Oranga Tamariki
Youth Justice Residences

 

[You don't often get email from
[4][FOI #32285 email]. Learn why this is
important at [5]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Oranga Tamariki—Ministry for Children,

 

Oranga Tamariki operate five youth justice residences in Aotearoa.

 

Under the Official Information Act 1982, I request the following
informations about these residences:

1. Are remand and non-remand populations mixed in youth justice
residences? If so, is this a policy in all residences or only some?

2. What steps are taken to ensure complaints or records of complaints are
not recorded in the child’s personal file in these residence?

3. What steps are taken to ensure that when a staff member has a grievance
lodged against them by a resident these complaints are not investigated by
that same staff member?

4. What is the process for handling complaints / reports of concern which
are disclosed informally (i.e. not a written complaint) in youth justice
residences?

5. Any templates for complaints reports and letters notifying formal
outcome of decision used by both residence managers and grievance panels.

 

Yours faithfully,

 

Emily O'Callaghan

 

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------------------------------- This email message is intended solely for
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may be confidential and legally privileged. Any retransmission,
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unauthorised persons may be unlawful. If you are not the intended
recipient, please notify us immediately and destroy all copies of this
email. Thank you. Oranga Tamariki-Ministry for Children accepts no
responsibility for changes made to this email or to any attachments after
transmission. ------------------------------

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