Procedure for submitting claim for tinnitus caused by exposure to loud noise
Peter Russell made this Official Information request to Accident Compensation Corporation
The request was partially successful.
      From: Peter Russell
      
    
    Dear Accident Compensation Corporation,
1. What is the procedure for submitting a claim to ACC for tinnitus caused by exposure to loud noise?
2. When submitting a claim for tinnitus caused by exposure to loud noise, is it necessary to initially submit a claim for hearing loss?
3. if the answer to question 2 is yes, is this so even if there is no evidence of hearing loss occurring as a result of the exposure to loud noise?
4. if the answer to question 2 is yes, is this so even if there is evidence that no hearing loss has occurred as a result of the exposure to loud noise?
Yours faithfully,
Peter Russell
        From: Government Services
        Accident Compensation Corporation
      
    
    Kia ora,
Thank you for contacting ACC’s Government Services inbox.
If your request falls within scope of the Official Information Act, we
 will endeavour to respond as soon as possible, and no later than 20
 working days after receipt of your request. If we are unable to respond
 within the statutory timeframe, we will notify you of an extension.
 
The information you have requested may involve documents which contain the
 names and contact details of individuals. Please let us know whether you
 are seeking that information as part of your request. We may need to
 consult before deciding whether we can release this information, and this
 may take a bit more time. If we do not hear from you, we will assume that
 you do not require it.
 
For more information about Official Information Act requests, please
 visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.
If your request relates to your claim, or you’d like more information
 about lodging a claim, please contact ACC’s claims team at 0800 101 996
 or [2][email address].
For personal information requests or privacy matters,
 please visit [3]Request for personal information (acc.co.nz).
For general queries, please visit: [4]Contact us (acc.co.nz).
 
 
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
ACC cares about the environment – please don’t print this email
 unless it is really necessary. Thank you.
 
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 information. If you believe you have received this email in error, please
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References
Visible links
 1. https://www.ombudsman.parliament.nz/
 2. mailto:[email address]
 3. https://www.acc.co.nz/contact/request-fo...
 4. https://www.acc.co.nz/contact/
 5. http://www.acc.co.nz/
	http://www.acc.co.nz/
        From: Government Services
        Accident Compensation Corporation
      
    
    Kia ora Peter,
Thank you for your request via the FYI website.
Please note for your queries below, it is best to contact our claims team directly as they will be able to assist with any claim-related queries.
They can be reached by phone on 0800 101 996 or by email [email address].
If you have any queries regarding policies, please let us know and we can address them as an Official Information Act request.
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / http://www.acc.co.nz/
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
show quoted sections
      From: Peter Russell
      
    
    Dear Government Services,
This is not a claim-related query. This is a query regarding your policies. Please let address it as an Official Information Act request. i believe you have 21 days from the date of the Official information Act request to provide the required answer.
Yours sincerely,
Peter Russell
        From: Government Services
        Accident Compensation Corporation
      
    
    Kia ora,
Thank you for contacting ACC’s Government Services inbox.
If your request falls within scope of the Official Information Act, we
 will endeavour to respond as soon as possible, and no later than 20
 working days after receipt of your request. If we are unable to respond
 within the statutory timeframe, we will notify you of an extension.
 
The information you have requested may involve documents which contain the
 names and contact details of individuals. Please let us know whether you
 are seeking that information as part of your request. We may need to
 consult before deciding whether we can release this information, and this
 may take a bit more time. If we do not hear from you, we will assume that
 you do not require it.
 
For more information about Official Information Act requests, please
 visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.
If your request relates to your claim, or you’d like more information
 about lodging a claim, please contact ACC’s claims team at 0800 101 996
 or [2][email address].
For personal information requests or privacy matters,
 please visit [3]Request for personal information (acc.co.nz).
For general queries, please visit: [4]Contact us (acc.co.nz).
 
 
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
ACC cares about the environment – please don’t print this email
 unless it is really necessary. Thank you.
 
Disclaimer:
"This message and any attachments may contain confidential and privileged
 information. If you believe you have received this email in error, please
 advise us immediately by return email or telephone and then delete this
 email together with all attachments. If you are not the intended
 recipient, you are not authorised to use or copy this message or any
 attachments or disclose the contents to any other person."
References
Visible links
 1. https://www.ombudsman.parliament.nz/
 2. mailto:[email address]
 3. https://www.acc.co.nz/contact/request-fo...
 4. https://www.acc.co.nz/contact/
 5. http://www.acc.co.nz/
	http://www.acc.co.nz/
        From: Government Services
        Accident Compensation Corporation
      
    
    Kia ora Peter Russell
Please find attached our response to your official information request
 dated 20 January 2025. If you have any questions about the response you
 can contact us at this [1]address, for all other matters please use our
 contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
 a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
 latest version of Adobe Acrobat Reader. To download this freeware please
 click [3]here. 
 
Ngâ mihi
 Christopher Johnston (he/him)
 Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
 is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
 information. If you believe you have received this email in error, please
 advise us immediately by return email or telephone and then delete this
 email together with all attachments. If you are not the intended
 recipient, you are not authorised to use or copy this message or any
 attachments or disclose the contents to any other person."
References
Visible links
 1. mailto:[email address]
 2. https://www.acc.co.nz/contact/
 3. https://get.adobe.com/nz/reader/
Things to do with this request
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