Unattainable help

Vince made this Official Information request to Health New Zealand

Health New Zealand did not have the information requested.

From: Vince

Dear Health New Zealand,
When someone presents in the two hard basket.

Doctors acknowledge there is no treatment that they can help with and try to make referrals to specialist

The specialist ultimately decline

This person shows up to emergency department
To be told to go see her GP who can't help...

What does this person do to find help
What are the guidelines

The only solution is for her to apply topical steroid cream as a long-term solution given to her from her general practitioners x7 doctors over 3 years . And after multiple emergency department visits.

Second question
Does New Zealand limit the amount of specialist in the country

Why are you so limited dermatologist with a rather large and overflowing demand

And with Rheumatologist , Immunologist in the public health sector.

Third question
Assisted dying
If someone qualifies for all the eligibilities apart from being terminally ill
Which includes irreversible suffering and no satisfactory relief from symptoms.

What does New Zealand do to support these people with these debilitating symptoms who ultimately just want there symptoms to be at ease legally.... With The result of ending life or living with out the symptoms

As we're wanting the second option but only end of life is What the New Zealand health system is saying to us

But only once they become terminal 😂 they can help... so they have to suffer day to day and just moved under more paper I'm angry I'm fuming we are Soo broken it's dishearten shes only 35 and abandoned by new Zealand is how we feel from her

They say the only other solution is to seek mental health programs

Thy solely refer her back to emergency department and doctors saying her mental health stems from physical limitations due to physical symptoms and reactions

I call this

""""The circle of chronic life""""

Yours faithfully,
Her friend and now legal carer Tyler

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From: hnzOIA

Tēnā koe, 

 

Thank you for contacting Health NZ, Te Whatu Ora. This is an automatic
reply to confirm that we have received your email.  Depending on the
nature of your request you may not receive a response for up to 20 working
days.  We will try to respond to your query as quickly as possible.

 

 

Ngā mihi

 

Health NZ, Te Whatu Ora.

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From: hnzOIA


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Kia ora Vince
 
Thank you for your request for information regarding matters related to
private clinical and specialist care on 16 September 2024. 
 
Please supply us with a private email address and your National Health
Identifier (NHI) number. We will then be able to look into the clinical
matters you have written to us about and reply without risking a breach of
your patient privacy.
 
We look forward to your response.
 
If you have any questions, please get in touch at
[1][email address].
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
 
Ngā mihi, 

Mark Fenwick
Government Services
[3][email address]    

Health New Zealand | Te Whatu Ora
 
 
Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

References

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1. mailto:[Health New Zealand request email]
2. file:///tmp/
3. mailto:[email address]

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From: Vince

Dear hnzOIA,
It appears FYI has removed the email address for me to replay I will contact fyi. To see what they can inform me
Will touch base with them early tomorrow

Yours sincerely,

Vince

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From: Vince

I supplied you guys with a NHI number that is correct
You guys have replied back saying that is incorrect

I would just like some form of acknowledgment that the NHL number is right or working and you guys are looking through my request again...

Is this just going to loop around like every thing else that happens

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From: hnzOIA


Attachment image.png
81K Download


Kia ora Vince
 
We are writing to acknowledge that we have received the NHI number you
have sent us and that we are looking at your request again.
 
We will be back in touch as soon as we can.
 
 
Ngā mihi, 

Mark Fenwick
Government Services
[1][email address]    

Health New Zealand | Te Whatu Ora
 
 
 
 

------------------- Original Message -------------------
From: Vince <[FOI #28417 email]>;
Received: Fri Sep 27 2024 12:43:08 GMT+1200 (New Zealand Standard Time)
To: hnzOIA <[email address]>; HNZ OIA
<[email address]>;
Subject: Re: Response to your request for information HNZ00065501
CRM:0260245

I supplied you guys with a NHI number that is correct
You guys have replied back saying that is incorrect

I would just like some form of acknowledgment that the NHL number is right
or working and you guys are looking through my request again...

Is this just going to loop around like every thing else that happens

-----Original Message-----

Kia ora Vince
  
 Thank you for your request for information regarding matters related to
 private clinical and specialist care on 16 September 2024. 
  
 Please supply us with a private email address and your National Health
 Identifier (NHI) number. We will then be able to look into the clinical
 matters you have written to us about and reply without risking a breach
of
 your patient privacy.
  
 We look forward to your response.
  
 If you have any questions, please get in touch at
 [1][email address].
  
 If you are not happy with this response, you have the right to make a
 complaint to the Ombudsman. Information about how to do this is available
 at [2]https://aus01.safelinks.protection.outlo...
or by phoning 0800 802 602.
  
  
 Ngā mihi, 

 Mark Fenwick
 Government Services
 [3][email address]    

 Health New Zealand | Te Whatu Ora
  
  
 Statement of confidentiality: This email message and any accompanying
 attachments may contain information that is IN-CONFIDENCE and subject to
 legal privilege. If you are not the intended recipient, do not read, use,
 disseminate, distribute or copy this message or attachments. If you have
 received this message in error, please notify the sender immediately and
 delete this message

References

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 2. [3]file:///tmp/
 3. [4]mailto:[email address]

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Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
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received this message in error, please notify the sender immediately and
delete this message

References

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2. mailto:[health
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5. https://fyi.org.nz/help/officers

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