Kia ora A Smith FYI 28402,
 
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 15/09/2024 requesting, under the Official
Information Act 1982, the following:
I would like to request all available information in the form of emails
and other communications, finalised or draft documents and projects
related to any kind of complaints process for language service providers
(LSPs), translators and/or interpreters which has been developed, started
to be developed, has been planned and/or discussed, particularly since the
creation of the Language Assistance Services (LAS) project. I would like
information about any accountability process discussed to follow up on
LSPs engaging NAATI interpreters first, meeting the conditions in their
agreements and following the LAS policy (whether the process has been
implemented or not, whether it is being planned, developed or
disregarded).
 
We will endeavour to respond to your request as soon as possible, and no
later than 11/10/2024, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
 
Nāku noa, nā
Ministerial Services
Corporate Services, Finance  & Enablement
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 |  P O Box 1473 Wellington 6140

References

Visible links
1. mailto:[MBIE request email]

Kia ora A Smith

 

Please see the attached letter related to your request for information
under the Official Information Act 1982.

 

Ngā Mihi,

Emma

 

MINISTERIAL SERVICES

Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki

NZBN 9429000106078

 

[1]457667B6

 

References

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Kia ora Simratpal,

 

Please find attached notification of partial transfer of your Official
Information Act request.

 

Ngā Mihi,

Emma

 

MINISTERIAL SERVICES

Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki

NZBN 9429000106078

 

[1]457667B6

References

Visible links

Kia ora Simratpal

 

Please find attached a letter regarding your Official Information Act
request.

 

Ngā mihi,

Emma

 

Ministerial Services

Associate Deputy Secretary Immigration Branch, Immigration New Zealand

Ministry of Business, Innovation & Employment

Level 1, 15 Stout Street, Wellington 6011 |PO Box 1473, Wellington 6140,
New Zealand

 

NZBN 9429000106078

Kia ora A Smith,

 

Please find attached the response to your Official Information Act
request.

 

Ngā Mihi,

Emma

 

MINISTERIAL SERVICES

Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki

NZBN 9429000106078

 

[1]457667B6

 

 

 

References

Visible links

Kia ora Simratpal,

 

Please find attached the response to your Official Information Act
request.

 

Ngā Mihi,

Emma

 

MINISTERIAL SERVICES

Associate Deputy Secretary Immigration, Immigration New Zealand | Rōpū
Manene
Ministry of Business, Innovation and Employment, Hīkina Whakatutuki

NZBN 9429000106078

 

[1]457667B6

References

Visible links