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External and Internal Check for the 2023 application

Josh made this Official Information request to Department of Internal Affairs

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From: Josh

Dear Department of Internal Affairs,

- Could you kindly explain what the External and Internal Checks involve for the 2023 Citizenship application?

- How often are these checks conducted on an application?

- Are these checks done after the Case Officer or LISO has confirmed the details and completed the identity verification?

- Is there a reason why the DIA is unable to provide a specific timeframe for completing the External and Internal Checks?

- If possible, could you please share the processing or training material for LISO regarding External and Internal Checks?

- After each system upgrade, are the backlog applications rerun for the automated checks?

Yours faithfully,

Josh

Link to this

From: SDO Official Correspondence
Department of Internal Affairs

Kia ora Josh,

Thank you for your request which has been forwarded to me to action.

The Department will respond to your request as soon as practicable and within 20 working days. The 20th working day is 7 October 2024.

Please do not hesitate to contact me should you have any questions.

Kind Regards

Vi Saena| Official Correspondence Advisor
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and Operations
Te Tari Taiwhenua The Department of Internal Affairs
7 Waterloo Quay, Wellington
http://www.dia.govt.nz/

-----Original Message-----
From: Josh <[FOI #28339 email]>
Sent: Monday, September 9, 2024 2:18 PM
To: OIA <[DIA request email]>
Subject: Official Information request - External and Internal Check for the 2023 application

[You don't often get email from [FOI #28339 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear Department of Internal Affairs,

- Could you kindly explain what the External and Internal Checks involve for the 2023 Citizenship application?

- How often are these checks conducted on an application?

- Are these checks done after the Case Officer or LISO has confirmed the details and completed the identity verification?

- Is there a reason why the DIA is unable to provide a specific timeframe for completing the External and Internal Checks?

- If possible, could you please share the processing or training material for LISO regarding External and Internal Checks?

- After each system upgrade, are the backlog applications rerun for the automated checks?

Yours faithfully,

Josh

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From: SDO Official Correspondence
Department of Internal Affairs


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Tēnā koe Josh,

 

Please see attached for the response to your Official Information Act 1982
request.

 

Ngā mihi,

 

Vi Saena| Official Correspondence Advisor
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs
7 Waterloo Quay, Wellington

[1]www.dia.govt.nz

 

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1. http://www.dia.govt.nz/

Link to this

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