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Human rights commission involvement in a file remote claims handles

Peter Duncan made this Official Information request to Accident Compensation Corporation

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From: Peter Duncan

Dear Accident Compensation Corporation,

I would like to know if it is normal practice to have a dyslexic person in remote claims and do you think remote claims is set up for people that have learning disabilities such as this. If not then why is there someone whom has very good standing in the community including justice of the peace as a friend and was actively involved in the community with youth center etc? Now as the human rights commission has to get involved and they are expecting an application to the tribunal be filed , all of this on the back of a fraudulent activity on a medical file intentionally not requesting from dhb correct dates and when the file came that the corporation did not want to see, kept it hidden. Now do you think after all these years this should have been put to bed after payment was made ? I am unsure if said payment for a criminal act was actually enough due to this continuing. Manslaughter is about 8 years, acc for a tiff that they were in the wrong over also the same. Now do we have to file in the human rights tribunal or are you going to ensure Lisa’s human rights are going to be looked after into the future? Why does remote claims have the power to illegally detain people that are in good standing in the community? Why does Donna in greymouth have the right to bribe ? You do this and we will remove? Why has this not already happened as the corporation continues to breach someone’s human rights? Would you prefer to deal with this in the human rights tribunal or out ? The decision is yours Lm Capell recipient

Yours faithfully,
Peter Duncan

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From: Government Services
Accident Compensation Corporation

Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.

 

For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].

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please visit [3]Request for personal information (acc.co.nz).

For general queries, please visit: [4]Contact us (acc.co.nz).

 

 

Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

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From: Government Services
Accident Compensation Corporation

Kia ora Peter

Thank you for your email. 

Please note that there is a distinction between a request for an
explanation or comment versus a request for official information. Your
email appears to be a complaint rather than a request for information
under the Official Information Act. 

If you would like to make a complaint about the service ACC is providing
to you or another person for whom you have authority to act, you can
contact ACC's Customer Resolutions team. More information about making
complaints is available on ACC's website here: [1]Resolve an issue.

If you would like to make a request for official information, please
clearly state what you are asking for. More information about official
information requests is available on the Ombudsman's website here:
[2]Making a request for official information.  
 
 
 
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

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