Kia ora

Please accept our apologies for the delay. Unfortunately your request was logged in our system incorrectly by a junior staff member, leading us to believe a decision on your request was due today (16th Oct) rather than last Friday (13th Oct).

I will follow up with our staff now and will be in touch later today regarding our decision.

You have the right to request the Ombudsman to review this decision. Complaints can be sent by email to [email address], by fax to (04) 471 2254, or by post to The Ombudsman, PO Box 10152, Wellington 6143.

Kind regards
Ella

Ella Sullivan
Official Information Advisor
Office of the Mayor and Chief Executive

-----Original Message-----
From: pyoid <[FOI #24168 email]>
Sent: Sunday, October 15, 2023 6:00 PM
To: Official Information <[email address]>
Subject: Re: Official Information request - Excess Water Charges

[You don't often get email from [FOI #24168 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear Christchurch City Council,

I am still waiting on a response, by law I should've received one 2 days ago. I would appreciate my requested information and an explanation for the delays.

Yours faithfully,

pyoid

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #24168 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

This electronic email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the sender and delete the email.

[Christchurch City Council logo]<https://ccc.govt.nz/>

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Dear Cameron

Our apologies again for the delay.

Please be advised that in the Financial Year 2022/23 the net revenue from excess water charges (both Commercial and Residential) was approximately $2.8m

Kind regards
Ella

Ella Sullivan
Official Information Advisor
Office of the Mayor and Chief Executive

-----Original Message-----
From: Official Information
Sent: Monday, October 16, 2023 8:41 AM
To: 'pyoid' <[FOI #24168 email]>
Subject: RE: Official Information request - Excess Water Charges

Kia ora

Please accept our apologies for the delay. Unfortunately your request was logged in our system incorrectly by a junior staff member, leading us to believe a decision on your request was due today (16th Oct) rather than last Friday (13th Oct).

I will follow up with our staff now and will be in touch later today regarding our decision.

You have the right to request the Ombudsman to review this decision. Complaints can be sent by email to [email address], by fax to (04) 471 2254, or by post to The Ombudsman, PO Box 10152, Wellington 6143.

Kind regards
Ella

Ella Sullivan
Official Information Advisor
Office of the Mayor and Chief Executive

-----Original Message-----
From: pyoid <[FOI #24168 email]>
Sent: Sunday, October 15, 2023 6:00 PM
To: Official Information <[email address]>
Subject: Re: Official Information request - Excess Water Charges

[You don't often get email from [FOI #24168 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear Christchurch City Council,

I am still waiting on a response, by law I should've received one 2 days ago. I would appreciate my requested information and an explanation for the delays.

Yours faithfully,

pyoid

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #24168 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

This electronic email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the sender and delete the email.

[Christchurch City Council logo]<https://ccc.govt.nz/>

hide quoted sections