Consumer Expectations and Roles within Secondary Mental Health & Addiction Services

T Smith made this Official Information request to Health New Zealand

Health New Zealand did not have the information requested.

From: T Smith

Dear Health New Zealand,

I reside in NZ, under the OIA I request copies of the job description/role description/expectations/KPI's for:

1- Hauora a Toi Mental Health & Addiction Community Mental Health Case Managers
2- Bay of Plenty Addiction Service Case Managers

I also request a list of available therapeutic interventions/treatments available from the Hauora a Toi Mental Health & Addiction service

Yours faithfully,

T Smith

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From: hnzOIA
Health New Zealand

Tēnā koe, 

 

Thank you for contacting Te Whatu Ora, Health NZ. This is an automatic
reply to confirm that we have received your email.  Depending on the
nature of your request you may not receive a response for up to 20 working
days.  We will try to respond to your query as quickly as possible.

 

 

Ngā mihi

 

Te Whatu Ora, Health NZ.

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distribute or copy this message or attachments.
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From: hnzOIA
Health New Zealand


Attachment image.png
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Attachment HNZ00029253 Appendix 3 Case Manager Addiction Clinician position description.pdf
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Attachment HNZ00029253 Appendix 2 Case Manager Allied Health Position Description.pdf
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Attachment HNZ00029253 Appendix 1 Case Manager Registered Nurse Position Description.pdf
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Attachment OIA HNZ00029253 response.pdf
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Kia ora,
 
Thank you for your request for information on 31 August 2023. Please find
attached our response to your request.
 
If you have any questions, please get in touch at
[1][Health New Zealand request email].
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
Ngâ mihi,
 
Vicky 
 
Ministerial Services
 
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

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1. mailto:[Health New Zealand request email]
2. file:///tmp/foiextract20230914-36-3pexu1#

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From: T Smith

Dear hnzOIA,

I also requested a list of available therapeutic interventions/treatments available from the Hauora a Toi Mental Health & Addiction service

Yours sincerely,

T Smith

Link to this

From: hnzOIA
Health New Zealand

Tēnā koe, 

 

Thank you for contacting Te Whatu Ora, Health NZ. This is an automatic
reply to confirm that we have received your email.  Depending on the
nature of your request you may not receive a response for up to 20 working
days.  We will try to respond to your query as quickly as possible.

 

 

Ngā mihi

 

Te Whatu Ora, Health NZ.

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

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From: T Smith

Dear hnzOIA,

By law, Health New Zealand should normally have responded by September 27, 2023

I do not have all of the requested information

Yours sincerely,

T Smith

Link to this

From: hnzOIA
Health New Zealand


Attachment image.png
76K Download


Tçnâ koe Mr Smith, 

Thank you for your email of 29 September 2023, asking for an update on
your request under the Official Information Act 1982 (the Act):

Unfortunately, due to an administration error your original request was
logged incorrectly, and the following question was not identified as
requiring a response: 

"I also requested a list of available therapeutic interventions/treatments
available from the Hauora a Toi Mental Health & Addiction service"

We are very sorry for this mistake which has led to the delay in providing
the information you had requested. 

We are working with the business unit to provide a response with
urgency, and you can expect a response in due course. 

If you have any questions, please contact us at [1][Health New Zealand request email]

If you are not happy with this extension, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at www.ombudsman.parliament.nz or by phoning 0800 802 602.

Nâku iti noa, nâ

Ministerial Services
 
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

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1. mailto:[Health New Zealand request email]

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From: T Smith

Dear hnzOIA,

This does not have to be urgent (we all busy enough as is) mistakes happen, treat it as a refined request and restart the 20-working day response period.

Yours sincerely,

T Smith

Link to this

From: hnzOIA
Health New Zealand


Attachment image.png
76K Download

Attachment OIA HNZ00029253 part B response.pdf
287K Download View as HTML


Kia ora,
 
Thank you for your request for information on 31 August 2023. Please find
attached our response to your request.
 
If you have any questions, please get in touch at
[1][Health New Zealand request email].
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
Ngâ mihi,
 
Te Whatu Ora Ministerial Team
 
Ministerial Services
 
Te Whatu Ora – Health New Zealand
TeWhatuOra.govt.nz
 

****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************

References

Visible links
1. mailto:[Health New Zealand request email]
2. file:///tmp/foiextract20231005-34-fhx7pk#

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Things to do with this request

Anyone:
Health New Zealand only: