Passport processing time

Felix Lee made this Official Information request to Department of Internal Affairs

The request was partially successful.

From: Felix Lee

Dear Department of Internal Affairs,

I would like to make an OIA request regarding the processing timeframes for passports.

1. Please provide the average processing time for a standard passport, categorized by month, spanning from July 2019 to the present date.

2. Please provide the average processing time for a standard passport, categorized by year, spanning from the earliest date you have records for up to year 2023. If retrieving older data proves to be overly cumbersome, please limit the statistics to the more readily available information.

3. Does DIA have any opinion as to is the current time is too long and if so what's the ideal timeframe to get a standard passport

4. Please give me the document that covers the plans to improve passport processing times.

If my requests are too difficult to process then I would like your help to modify them so they will be easier for you to process.

Thank you for your help.

Yours faithfully,

Felix Lee

Link to this

From: Felix Lee

Dear Department of Internal Affairs,

Please provide #1 and #2 as csv or xlsx. Thank you.

Yours faithfully,

Felix Lee

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From: SDO Official Correspondence
Department of Internal Affairs

Tçnâ koe Felix,

Thank you for your OIA request to the Department of Internal Affairs.

The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 4 August 2023.

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website. If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Ngâ mihi

Krystle Courtier| Official Correspondence Co-ordinator
Te Pâhekoheko, Kâwai ki te iwi | Operations, Service Delivery and Operations
Te Tari Taiwhenua The Department of Internal Affairs
http://www.dia.govt.nz/

From: Felix Lee <[FOI #23412 email]>
Sent: Thursday, 6 July 2023 7:24 pm
To: OIA <[email address]>
Subject: Official Information request - Passport processing time

[You don't often get email from [FOI #23412 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear Department of Internal Affairs,

I would like to make an OIA request regarding the processing timeframes for passports.

1. Please provide the average processing time for a standard passport, categorized by month, spanning from July 2019 to the present date.

2. Please provide the average processing time for a standard passport, categorized by year, spanning from the earliest date you have records for up to year 2023. If retrieving older data proves to be overly cumbersome, please limit the statistics to the more readily available information.

3. Does DIA have any opinion as to is the current time is too long and if so what's the ideal timeframe to get a standard passport

4. Please give me the document that covers the plans to improve passport processing times.

If my requests are too difficult to process then I would like your help to modify them so they will be easier for you to process.

Thank you for your help.

Yours faithfully,

Felix Lee

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From: SDO Official Correspondence
Department of Internal Affairs


Attachment image001.png
16K Download

Attachment Response.pdf
193K Download View as HTML

Attachment Appendix A.xlsx
23K Download View as HTML


Tēnā koe Felix,

 

Please see attached for the response to your Official Information Act 1982
request.

 

Ngā mihi,

 

Vi Saena| Official Correspondence Advisor
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs
7 Waterloo Quay, Wellington

[1]www.dia.govt.nz

 

References

Visible links
1. http://www.dia.govt.nz/

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Felix Lee left an annotation ()

Graph of passport processing time (by month)

https://datawrapper.dwcdn.net/az3aF/

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Felix Lee left an annotation ()

Reported in the media:

RNZ: Passport wait times approaching levels seen just after border reopening
https://www.rnz.co.nz/national/programme...

Stuff: Heads up, NZ passport wait times are back up to five weeks
https://www.stuff.co.nz/travel/travel-tr...

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