Thank you for contacting the New Zealand Customs Service. This is an
automatic reply to let you know that we have received your correspondence.

If your correspondence relates to an Official Information Act request, we
will consider and respond to your request in accordance with the Official
Information Act 1982 (the Act). Under section 15(1) of the Act, we are
required to make and inform you of our decision on your request as soon as
reasonably practicable and in any case not later than 20 working days
after the day on which your request is received.  If you would like to
calculate the timeframe, you can use the Ombudsman's online calculator
here: [1]http://www.ombudsman.parliament.nz/

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly. If more than 20 working days
are needed due to the potential workload and/or consultations involved in
answering your request, we will notify you accordingly.

 

Please note, we publish some of our Official Information Act responses on
our web site. We will not publish your name or contact details.

 

The information contained in this email is intended for the addressees and
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References

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1. http://www.ombudsman.parliament.nz/

UNCLASSIFIED

Kia ora Felix,

Thank you for your email to the New Zealand Customs Service (Customs) received on 22 November 2024, requesting the following information under the Official Information Act 1982 (the Act):

"I would like to request information regarding eGate with Hong Kong SAR, Macau SAR, and BN(O) passports.
Please give:
1. the progress and timetable about using eGate in NZ for visitors with the above mentioned passports
2. the progress and timetable about reciprocal eGate access for NZ passport holders in Hong Kong and Macau
3. correspondence and meeting notes with officials of HKSAR, Macau SAR, UK, and China regarding the above matter.”

To ensure that Customs is providing you with information of interest to you, we require clarification for question three of your request.

Clarification: Noting that Customs has provided previous responses to you on eGates in the past year, could you please clarify the timeframe (e.g. 2023-2024 calendar year) you require information for, for question three of your request by COP Tuesday 3 December 2024?

If you have any questions regarding this email, please contact Customs by email at [email address].

Correspondence, Reviews, and Ministerial Servicing New Zealand Customs Service | Te Mana Ârai o Aotearoa

UNCLASSIFIED

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Kia ora Felix,

Thank you for your clarification of part three of your request. Any clarification or amendment of a Official Information Act request is considered to be a new request for the purpose of calculating the maximum statutory timeframe for response under section 15(1AA) of the Official Information Act.

Your response is now due on 21 January 2025. Customs will provide you a response on or before the new due date. However, it is highly likely that Customs will provide a response to you before then.

If you have any questions regarding this email, please contact Customs by email at [Customs request email]

Ngā mihi nui

Correspondence, Reviews, and Ministerial Servicing
New Zealand Customs Service | Te Mana Ārai o Aotearoa

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